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26/11/2017 27/11/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    26/11/2017 27/11/2017
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    Savings alert: 16% below average rate

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    US$338
    US$242
    SAVE US$96
    US$271
    US$271
    Traveller (303)
    Room & Suite (97)
    Dining (43)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (667)
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    181 - 185 of 626 reviews

    Reviewed 13 February 2016

    Found at short notice, so we probably suffered rack rate prices. All human luxury is here with excellent service. Cursory security at entrance but there was some control. Deliberate service at reception desk, but we got there in the end! Room excellent, price of dinner...More

    Thank DavidFBristol
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 18 February 2016

    Its an absolute delight to read your review and we are very thrilled to hear that you loved our hotel as well as the facilities. We look forward to welcoming back soon for it will be our pleasure hosting you.

    Reviewed 13 February 2016 via mobile

    Stayed for 2 days. Lovely ambience and customer service. Food is amazing as well. Breakfast ha Sammy choices and a lovely option to sit outside. I would highly recommend anyone traveling to Kampala to stay at Serena. Rooms are big and very comfortable.

    Thank Adil1978
    Reviewed 11 February 2016

    Brilliant service - full stop. The Kampala Serena is such a pleasurable hotel to return to after a day in the hot and dusty City. Always a smile and welcome face from all the staff and the willingness to help is amplified thanks to the...More

    Thank MichaelEmm
    Reviewed 9 February 2016 via mobile

    Arrived late after a long flight and enjoyed the comfort of a quiet, clean well appointed room. Breakfast was plentiful and varied and on beautiful veranda. Staff quietly attentive. The swimming pool was just perfect, loved the lanes and enjoyed it all to myself for...More

    Thank Elizabeth D
    Reviewed 9 February 2016 via mobile

    Stayed here a few times and the hotel is probably the most upmarket hotel in Kampala. Stayed in a room with an inter leading door (as is common in many hotels). Whilst in the room my Neighbour casually opened the interleading doors and entered my...More

    Thank myZohan
    Protea Hotel by Marriott Kampala
    247 reviews
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    Speke Hotel
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    Sheraton Kampala Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$294 - US$502 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Travelocity, Agoda, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
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    Traveller (303)
    Room & Suite (97)
    Dining (43)
    Pool & Beach (23)
    Hotel & Grounds (173)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Protea Hotel by Marriott Kampala
    247 reviews
    1.10 km away
     
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    558 reviews
    .75 km away
     
    Sheraton Kampala Hotel
    749 reviews
    .46 km away
     
    Speke Hotel
    341 reviews
    .58 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Independence Monument
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    Budongo Forest
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    Mayfair Casino & Club
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    1.21 km away
    Kampala Walking Tours
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    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    22 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
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