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03/12/2017 04/12/2017
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    Kampala Serena Hotel

    P. O. Box 7814, Kintu Road, Kampala 256, Uganda
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    03/12/2017 04/12/2017
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    Savings alert: 16% below average rate

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    US$338
    US$242
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    Traveller (303)
    Room & Suite (97)
    Dining (43)
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    Overview
    • Excellent70%
    • Very good26%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (9 reviews)
    “the pearl” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (668)
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    191 - 195 of 627 reviews

    Reviewed 29 January 2016

    I stayed there for a week recently and found it to be a top-flight hotel. The room was comfortable with all the usual amenities. It is in a very good location downtown, though most of my time was on the premises and in the adjoining...More

    Thank Bob N
    Reviewed 28 January 2016

    After 2 weeks on the road, and a tiring saga of 'Trains, Planes & Automobiles', to say nothing of 'Safari Land Rovers, lousy bumpy roads, dust, dirt, Lodges, Camps' etc, we were looking forward to a bit of AC, TV, WiFi and 5* Luxury, even...More

    Thank Safariholic
    Reviewed 28 January 2016 via mobile

    I first stayed at the this hotel a month after it opened almost 10 years ago! Over the years I have stayed here severally though the last time was 4 years ago. The good news is that the Serena remains the best hotel in Kampala...More

    Thank simbaonsafari
    Reviewed 27 January 2016 via mobile

    It's my first time to visit this hotel but everything is just perfect ie clean, service is great, cool and very comfortable!! It's a world class hotel, I really enjoyed everything here! Thanks for the class!!

    Thank Bret J
    Reviewed 26 January 2016

    Hotel transfer from Entebee was on point. Check in was painless and i got an upgrade! Beautiful room with an excellent view of the Kampala City Skyline! The food was amazing and so was the service. I definitely would recommend this hotel as this was...More

    Thank Martin M
    Response from SerenaHotels, General Manager at Kampala Serena HotelResponded 27 January 2016

    Thank you very much for finding time to share this great feedback about your recent stay and we are very delighted to hear that we exceeded your expectations. I surely will share your positive recognition with the staff because it goes a long way in...More

    Protea Hotel by Marriott Kampala
    247 reviews
    #15 of 105 hotels in Kampala
    1.1 km
     
    Speke Hotel
    341 reviews
    #8 of 105 hotels in Kampala
    0.6 km
     
    Speke Resort and Conference Centre
    558 reviews
    #3 of 105 hotels in Kampala
    0.7 km
     
    Sheraton Kampala Hotel
    751 reviews
    #5 of 105 hotels in Kampala
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$285 - US$481 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kampala
    • #2 Spa Hotel in Kampala
    • #2 Luxury Hotel in Kampala
    • #2 Romantic Hotel in Kampala
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Agoda, Cancelon, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Kampala Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Uganda >
    • Central Region >
    • Kampala
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    Traveller (303)
    Room & Suite (97)
    Dining (43)
    Pool & Beach (23)
    Hotel & Grounds (173)
    Bathroom (17)
    Business Centre & Event Rooms (3)
    Nearby
    Protea Hotel by Marriott Kampala
    247 reviews
    1.10 km away
     
    Speke Resort and Conference Centre
    558 reviews
    .75 km away
     
    Sheraton Kampala Hotel
    751 reviews
    .46 km away
     
    Speke Hotel
    341 reviews
    .58 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Independence Monument
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    .66 km away
    Budongo Forest
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    .76 km away
    Mayfair Casino & Club
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    1.21 km away
    Kampala Walking Tours
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    1.24 km away
    Ask a question
    Questions & Answers
    Temi A
    31 December 2016|
    AnswerShow all 5 answers
    Response from SerenaHotels | Property representative |
    Hello Temi, Yes we would be happy to arrange for the Airport Pick up and for the crib. Please call +256 414 309000
    0
    Votes
    Amy0202
    22 December 2015|
    AnswerShow all 5 answers
    Response from Ajei2000 | Reviewed this property |
    I have never stayed in a family room. I have only stayed in the hotel while on a business trip. I am not able to provide this information but I think it is available in the hotel's website.
    0
    Votes
    Room Tips
    "Always upper floors, always garden view - you can't go wrong with that choice!"
    Read review
    "I prefer upper floor rooms with garden view."
    Read review
    "All rooms are overlooking the pool and have a view of the city."
    Read review
    "Get the executive rooms with the pool view"
    Read review
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