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Shangri-La Hotel Kathmandu

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404 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel Kathmandu
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Showing 339: English reviews
Stockbridge, United Kingdom
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 March 2015

We spent two nights at the hotel before and after a trek. I should say that I am not normally a backpacker. Having read Trip Advisor, I went with lowish expectations but was very pleasantly surprised. The staff were friendly and helpful, there is a decent buffet breakfast and we had dinner one evening which was very tasty. There is... More 

Helpful?
2 Thank Alvis1250
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are delighted to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team efforts. We... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 February 2015 via mobile

This is a hotel with stupid management and Way too expensive. The only thing going for this hotel is the location, everything else sucks including food. Check in took 90 minutes and the room another 2 hours. The room was very average and tired. More like a motel room and absolutely not worth the price I paid. The people on... More 

Helpful?
2 Thank JAMESBIRD12
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. James Bird, Greetings from Shangrila~La Hotel, Kathmandu! As regards your comment on check in which took 90 minutes and another 2 hours to get the room, I disagree with you because check in takes hardly 1 minute and after check in you get the room. Upon checking guest history in our system, we could not find any record... More 

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Philippines
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 February 2015

This hotel is basic but is fine. Bit dusty but the entire Kathmandu is full of dust! Staff is good and we were comfortable in the room. It's breakfast area a bit busy but self service too. Not far from the airport.

Helpful?
3 Thank Ching2010
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed such... More 

Beijing
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 February 2015

We stayed for a week at the Shangri-La Kathmandu (as other reviews have mentioned, this is not part of the Shangri-la chain and is decidedly more downscale). The hotel is pleasant and the service is good. The best part of the hotel is the garden in the back where you can eat outside and enjoy the atmosphere. The Lost Horizon... More 

Helpful?
3 Thank tmmahony
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Mahony, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. Your comments will be shared with our entire team which will encourage them to further strive towards achieving... More 

Visakhapatnam, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2015

I had stayed at The Shangrila Kathmandu for two days before visiting pokhara and then one more day on returning. Hotel is average.There infrastructure is old and rooms are old. ground floor is smelly and noisy so prefer rooms from higher floors. staff do respond promptly.

Helpful?
1 Thank SaileshK85
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Sailesh, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! Your comments will be shared with our entire team which will encourage them to further strive towards achieving excellence. The team at the hotel looks forward to welcome you back and assure you of... More 

Marlborough, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 January 2015

We stayed here 3 times during our stay in Nepal and coming back here was like coming home. It is tucked away down a side street along with some shops and the lovely Gaia restaurant, off one of the main shopping streets. The rooms are basic and some bigger than others, the showers also run cold for a little while... More 

Helpful?
Thank readytogohomeyet
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and taking the time to share the review on Trip Advisor. We are delighted to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team efforts. Feedback... More 

Mumbai (Bombay), India
Level Contributor
177 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 20 January 2015

so guys this is not THE Shangrila , i guess it use to be once , this is a average 4 star property with average rooms, garden is quite big, location is good and the staff was nice and helping. its a decent value for money hotel if you wana stay in the city center..

Helpful?
Thank anujdubey
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Mr. Dubey, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! We are very grateful for your recognition towards our effort in providing quality service and facility. This certainly encourages our team to further strive towards achieving excellence. The team at the hotel looks forward... More 

Macau, China
Level Contributor
177 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 13 January 2015

As others have pointed out, the hotel is not affiliated with the Shangri-La group, so don't expect a property commensurate with those standards. On the positive side, it is a low rise property with a nice outdoor garden area and pavilion at the back. The building itself is somewhat decrepit. The staff are great, and compensate for some of the... More 

Helpful?
Thank greenstOat24
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Guest, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal ! It was pleasure to have you as our guest and we appreciate your feedback on your stay. Thank you for your feedback, which will be shared with team, so that we can better prepare our... More 

Canberra, Australia
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 8 January 2015 via mobile

I stayed in room 214. Room was very quiet, good size and clean. I think for the price you would expect a bit more. For example, more comfortable beds, fluffy bed coverings, better shower fitting (sprays everywhere but down) and better toiletries. The general hotel has a good feel. The staff are friendly and helpful. Food at restaurant is reasonably... More 

Helpful?
Thank Nat326
Melbourne, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 January 2015

Actually really enjoyed our stay here, wouldn't say it's 5 star, but you can't expect 5 star luxury in this side of the world ;) clean, quite modern, warm showers, actually hot most of the the time, and great staff, always smiling and ready with a "namaste" Upstairs seemed newer then down stairs, but all good. Now, the breakfasts, they... More 

Helpful?
2 Thank Patricia C
Kishor T, Manager at Shangri-La Hotel Kathmandu, responded to this review

Dear Ms. Patricia, Greetings from Shangrila~La Hotel, Kathmandu! Thank you for choosing to stay at The Shangri~La Hotel during your recent visit to Kathmandu, Nepal and thank you for taking the time to share the review here on Trip Advisor. It was pleasure to have you as our guest and it is so inspiring to learn that you had enjoyed... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nepal's Own five star boutique hotel in a quite diplomatic district. 100 Deluxe suites, apartments and rooms. Beautiful serene landscaped garden and first class service. ... more   less 

Additional Information about Shangri-La Hotel Kathmandu

Address: Lazimpat, Kathmandu 655, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Price Range: $121 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shangri-La Hotel Kathmandu 4.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Shangri La Kathmandu
Shangri La Hotel Kathmandu
Hotel Style:
#3 Casino Hotel in Kathmandu
#13 Luxury Hotel in Kathmandu
#20 Spa Hotel in Kathmandu
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Kathmandu staff and other travellers.
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Questions? Get answers from Shangri-La Hotel Kathmandu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would say choose a room overlooking the garden area. Such a beauty”
 of 5 bubbles 77mzm, 1 Dec 2016 | Read review
“Stay in top floor to avoid street noise.”
 of 5 bubbles cartycd, 20 Nov 2016 | Read review
“Facing the inner lawn”
 of 5 bubbles rohitprakashmathur, 16 Sep 2016 | Read review
“Look for garden view room...”
 of 5 bubbles , 13 Sep 2016 | Read review
“there is no tip but just think before booking a room at Shangrila”
 of 5 bubbles , 20 Aug 2016 | Read review
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