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The Westin Taipei

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The Westin Taipei
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693 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Los Altos, California
Reviewed 1 week ago via mobile

I returned to Taipei after a 4 yr hiatus. Went to my old dependable and once favorite hotel. In the intervening years it has aged, it's still an ok hotel with a good mattress and a clean room, but the restaurant is not what it was and the walkways and decor feels aged and in need a revamp. Dependable still...

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Helpful?
Thank CTPreview
Toni C, Manager at The Westin Taipei, responded to this review

Dear CTPreview, We would like to thank you for taking the time to share your concerns with us. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better in the near future. Warm Regards,

Las Vegas, Nevada
Reviewed 1 week ago

Having stayed at a few Starwood properties in Taipei, I have to say this hotel is my favorites. It's located near two subway lines, and the immediate area has a nice array of stores and restaurants. The service here is excellent. The staff's spoken English is amongst the best I've experienced between the Starwood hotels in the city. I will...

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Helpful?
Thank Tim_Maliyil
Management response:

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Los Angeles, California
Reviewed 1 week ago

This hotel is a little dated, but its a great hotel. It is ideally located next to two MRT lines, making getting around the city super convenient. The staff were friendly and eager to please. As an SPG Platinum Member I was upgraded to a suite, it was a spacious room with lots of amenities, including a Nespresso machine (awesome)....

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Helpful?
Thank Rigo V
HaileyChen, 客戶關係經理 at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Atlanta, Georgia
Reviewed 1 week ago

Sure it's not the newest hotel in Taipei, but the staff more than make up for it with excellent and freindly service!! Also the rooms are immaculately maintained and everything works as it should. A very pleasant surprise after a very long days travel!!

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Helpful?
Thank jack b
HaileyChen, 客戶關係經理 at The Westin Taipei, responded to this review

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Los Altos Hills, California
Reviewed 1 week ago

The Westin Taipei is a aging property sporting a 5 star badge..only "just" though. The property was probably built in the mid 70's with no upgrades. The furniture is tired, the Gym of course needs a real upgrade and the 70's era gilt work interiors- is well past its prime. As a Starwood Platinum member- one books by default and...

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Helpful?
Thank rammenon
Management response:

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Canada
Reviewed 2 weeks ago

Great service, great hotel. People remember me and they've also know my preferences. My priority choice in Taipei, can't expect more from here. Thank you for the accommodation Westin! See you in couple of months time!

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Helpful?
Thank DaStrong1
Management response:

Dear Guest, We would like to thank you for taking the time to share your concerns with us. To provide professional and warm service and to give our guest a pleasant stay is our goal. We are very much thankful for your precious time to stay in our place and looking forward to welcoming you back to serve you better...

Singapore
Reviewed 4 weeks ago via mobile

As a breastfeeding mum, whether on leisure or biz trip, many times I requested to use the hotel freezer to store the expressed breastmilk. Westin staff are very nice to accommodate to my needs. During my stay, every time when I called to request them to send the milk to me, it was very challenging to communicate, unless u use...

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Helpful?
Thank steffietan
HaileyChen, 客戶關係經理 at The Westin Taipei, responded to this review

Dear Guest steffietan , First of all, we would like to thank you for taking the time to share your concerns with us so we can continue to improve. It has brought to our attention that your recent stay was not a pleasant one. The service communication did not meet your expectation. Please accept our sincere apology for your disappointment...

Singapore
Reviewed 3 December 2016 via mobile

On the one hand service is good, it's comfortable, the breakfast buffet has a decent selection of food and the third floor has a good bar called Churchill. So what were the issues? The minor issues were that the hotel looks a bit dated especially in the rooms. Don't get me wrong, it's clean and tidy but could do with...

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Helpful?
Thank aka.seth
Management response:

Dear aka.seth, Thank you very much for taking the time to share with us your feedback following your recent experience at The Westin Taipei. We are glad to learn that you were pleased with the breakfast quality, however, we are very concerned regarding your comments on the Room. Please accept our sincere apologies for the shortfall in service. Guest’s comfort...

tokyo
Reviewed 29 November 2016

My partner and I had the pool and spa all to ourselves. The palace museum is itself reason to visit Taipei. This hotel is icing on the cake. The Chinese restaurant associated with the restaurant is nice and is quite popular. But as in a lot of Chinese restaurants, if you order the Peking Duck, make sure they carve the...

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Helpful?
Thank warren D
HaileyChen, 客戶關係經理 at The Westin Taipei, responded to this review

Dear warren D, We are delighted to hear that you had a wonderful stay with us and you were able to enjoy our restaurant during your visit to Taipei. As we strive to excel in the areas of customer service, it is great to hear such comments from our valued guests. I will be sure to share your comments with...

Geneva, Switzerland
Reviewed 28 November 2016 via mobile

Nice hotel, good service, good restaurants: Danieli's has good Italian cuisine prepared in front of you. Set lunches are tasty and attractive compared to the nirmal menu. There is always a meat (generally beef sirloin) and fish (grilled salmon, very tasty!); it starts with the soup of the day, a small pasta portion, the main dish, dessert and coffee in...

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Helpful?
Thank corton58
Management response:

Dear, Thank you for sharing your positive feedback with us following your recent stay at The Westin Taipei. We are delighted to learn that you were pleased with the hotel's facilities and quality of food. Your feedback is truly encouraging for the entire team, and we are proud that we were able to contribute in making your trip to Taipei...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Taipei provides a unique cultural touch and an oasis for rejuvenation in the financial, commercial and entertainment district of Taipei City’s Nanking East Road. Our hotel is a mere 40 minutes drive from Tao Yuan International Airport and convenient to the MRT. We are also just 15 minutes from the Taipei World Trade Center and the Nangang Exhibition Hall, via the Mass Rapid Transit Muzha Neihu Line.Ideal for both business and leisure travelers, we are conveniently located near major shopping centers and global corporate enterprises. We are very close to Taipei 101 -the tallest building in Taiwan- and not far from the National Palace Museum with its exquisite collections of ancient treasures, as well as night markets bustling with activities.Our Sensory Welcome will help you revitalize the minute you walk through the doors. You will be met with a delightful smile and Westin’s signature White Tea Scented Towel Service, a freshly prepared welcome drink, and Westin music and lighting to create an energizing ambiance. It will make your arrival experience refreshingly unique.288 deluxe rooms, including 42 suites, are comfortably appointed with contemporary amenities and beautiful city views. Each is equipped with our signature Heavenly Bed® for a relaxing night’s sleep. You can re-energize in the WestinWORKOUT® Gym, or work out in the privacy and comfort of your WestinWORKOUT® Room should you prefer. Our dining options offer culinary treats from both east and west, featuring a wide selection of the finest Chinese, Western, Italian, and Japanese cuisines.Find total renewal at The Westin Taipei. ... more   less 

Additional Information about The Westin Taipei

Address: No.133 Section 3, Nanjing East Road, Taipei 104, Taiwan
Region: Taiwan > Taipei
Price Range: $320 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Taipei 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
The Westin Taipei Hotel Taipei
Westin Taipei
Taipei Westin
Hotel Style:
#14 Spa Hotel in Taipei
#29 Business Hotel in Taipei
#33 Luxury Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Taipei staff and other travellers.
2 questions
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Questions? Get answers from The Westin Taipei staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a higher floor.”
 of 5 bubbles rammenon, 3 Jan 2017 | Read review
“Book a room on the club floor and enjoy the club room for breakfast, tea, or evening drinks.”
 of 5 bubbles BigKahuna101, 3 Nov 2016 | Read review
“Didn't stay here came for lunch in the restaurant”
 of 5 bubbles amitas28, 2 Nov 2016 | Read review
“Request a higher floor, toward the back of the hotel overlooking a large parking lot--not into an office building. Quieter on that side.”
 of 5 bubbles Equus-or, 1 Oct 2016 | Read review
“Good for businessman”
 of 5 bubbles 銘曜林, 23 Aug 2016 | Read review
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