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Sheraton Grand Taipei Hotel

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#66 of 564 Hotels in Taipei
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,272 Reviews from our TripAdvisor Community

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Showing 715: English reviews
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Hong Kong, China
Reviewed 4 days ago NEW

A grand hotel, with a great location. Pros - Large rooms in classic contemporary style - Large gym / health club - Good breakfast spread - Sheraton Club Lounge - easy access to/from Airport with Taipei Main Station via the airport express / bus - Metro Station right outside of the hotel, instant access to Taipei city Cons - Can't...

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Helpful?
Thank fxm8
Boston, Massachusetts
Reviewed 4 days ago NEW

I stayed in this hotel for 2 days -- had no initial plans to say in Taipei, but was on my way to the east coast and got stuck because of a blizzard. Chose this hotel for 2 reasons -- location (great location near to night markets, train station (including Taipei Main Station), and great trip advisor reviews. I didn't...

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Thank dwalton926
Singapore
Reviewed 1 week ago via mobile

Upon arrival at the main entrance we were greeted by a friendly doorman and he straight away he offered assistance the moment he saw us with our luggages. We took the MRT from Taoyuan Airport that costs us only NT80 per person per way. Location of the MRT is also very near to the hotel. Checking in process was smooth...

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1Thank KittyLiaw
SheratonGrandTaipei, Front Office Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear KittyLiaw, Thank you on your valuable feedback! It is the motivation for us to boost efforts to achieve higher and more consistent levels of guest service. I have shared your comment with related department and ensured they are encouraged. We truly wish that we will have opportunity to create more memorable stay for you. Best Regards, Front Office Manager

Reviewed 1 week ago via mobile

I stayed at Sheraton Grand Taipei for 2 nights during my business trip. The room was cozy and comfortable. Breakfast was good with varieties. I liked the brand of the complementary coffee and tea provided in the room. The hotel is also in a very good location near the train station. It would have been perfect if they had more...

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Thank Auraajaree
Singapore
Reviewed 2 weeks ago via mobile

The last time I was here on leisure the hotel was already an excellent hotel based on my standards which are naturally high! But on my return visit on business all I can say it's not only maintain the high standards but in fact went up a couple of levels! Firstly, Platinum members now receive complimentary in-room movies in addition...

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Thank derekang1980
Calgary Alberta Canada
Reviewed 2 weeks ago

Great staff, hotel is nice and clean. The exec lounge does a good breakfast as well as really good snacks in the evening. Always plenty of Taxis around. Good size rooms. I did a little walking nearby and there seems to be lots of places for "eats" from quick "grab a bite" to nicer restaurants.

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Thank jw900
Los Angeles, California
Reviewed 2 weeks ago

This is my typically go-to hotel in Taipei for years. Although I do not visit Taiwan as often as I was before, but Sheraton Taipei still deliver very solid soft products, while the hard product at this property is certainly showing its ages. Other reviews pretty much cover the basics of the rooms and etc. However, I have to compliment...

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Thank Doraemon79
Paris, France
Reviewed 2 weeks ago via mobile

This is a very average property of the Sheraton SPG Group, I was quite disappointed. The room was quite old style with carpet in need of upgrade. No special recognition for long time standing SPG members.

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Thank Patrice P
Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

I stayed only one day, but it was very smooth and pleasant. The hotel is huge and the rooms have a good size too. There are lots of employees in the lobby ready to assist you. They got a very nice dinning area on the ground floor where breakfast, lunch and dinner is served. I saw people queuing for dinner...

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Thank Tzupy29
Reviewed 3 weeks ago

Overall, service is good and clean room. Of course, location is very convenient. However, comforter is a bit thin, carpet is a bit old. You are able to tell it has some age. Not like other 5-star hotels which provides capsule coffee. The Nescafe instant coffee pak is provided.

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Helpful?
Thank Janus H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $298 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Ctrip TA, Travelocity, Hotels.com, Priceline and Agoda so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#12 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#27 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West Wing for quieter rooms.”
 of 5 bubbles fxm8, 19 Mar 2017 | Read review
“Keep your curtains closed daytime, otherwise the AC may not keep up.”
 of 5 bubbles jw900, 6 Mar 2017 | Read review
“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
5 of 5