We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Grand Taipei Hotel

Show Prices
#62 of 557 Hotels in Taipei
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,254 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Grand Taipei Hotel
See the most recent reviews
Showing 704: English reviews
George Town, Malaysia
Reviewed 14 December 2012

Stayed for a night on business trip. Overall it was good experience. Plus points - 2 minutes to the subway station 8 minutes walk to shopping mall internet speed is really good overall breakfast spread and quality is very good (better than the Westin Taipei)

 Report
Helpful?
Thank alfaromeo8c
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear colinsong, Thank you for your feedback! Sheraton Taipei Hotel's location is ideal for business travelers as it is near to all types of public transportation systems. The MRT can take you to most of Taipei's most famous tourist sites, such as Taipei 101 which is merely a 10-minute ride away. We are pleased to hear that you enjoyed the...

Singapore, Singapore
Reviewed 9 December 2012

An enjoyable stay overall. Rooms were newly renovated, staff were extremely friendly and accommodating, and the breakfast spread was more than adequate. The staff spoke very fluent English, which was a pleasant surprise. One thing often taken for granted are lifts. There are almost 7 in this hotel if my memory serves me right; at no point in time I...

 Report
Helpful?
Thank Shawn L
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Shawn L, Thank you for your kind comments. Seamless communication among all departments within the hotel enables us to provide speedy service to all our valued guests. We agree with your feedback regarding the size of the gym. That's why we are undergoing the process of expanding the area and replacing equipment for better comfort. We would also like...

Singapore, Singapore
Reviewed 6 December 2012

I have stayed at this hotel numerous times and it has always lived up to my expectations.Though the lobby isnt very impressive and is always busy the staffs are always at hand to greet and check in guests as promptly as they can.Polite and friendly in every manner.To the right of the reception is the restaurant where they serve a...

 Report
Helpful?
1Thank Philip L
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear AsianWorldTraveller, Thank you for sharing in such detail, your experience staying at Sheraton Taipei Hotel. The photos you took are very helpful for other guests who are considering to book their stay at our hotel. We appreciate your effort in explaining our services and room features. Thank you for mentioning the music volume. We will perform internal testing to...

New York City, New York
Reviewed 4 December 2012

We just stayed one night this time. The Hotel is upgraded, I asked when, but nobody could tell me. We are Platinum member and usual or better always we get a upgrade this time the Hotel was "full". But the room was very nice and the furniture are very tasteful. I went to the Tower lounge for breakfast two minutes...

 Report
Helpful?
Thank Susangermany
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear Susangermany, We apologize for not being able to upgrade you to a higher floor during your last stay. We always try our best to provide upgrade for SPG members depending on room availability. Should there be circumstances where the hotel is full, we will still provide upgraded benefits, such as Sheraton Club Lounge access etc. to our SPG guests....

taipei
Reviewed 2 December 2012

Good location to get around Taipei as it's next door to both main train station and subway. Has had a contempory refurb since my last visit which has at least brought it inline with other similar hotels. Welcome was friendly and helpful with understandable English which is not often the case in Taiwan, and that continued throughout our stay. Breakfast...

 Report
Helpful?
Thank madfish8
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear madfish8, We appreciate your comments regarding breakfast buffet and sauna. We will share your feedback with related departments for immediate action. Continuous refurbishments have been going on every season to upgrade our facilities and equipment to better accommodate different guest needs. We also have a variety of rooms varying from 35 to 66 sq. m. for you to choose...

Georgetown, Massachusetts
Reviewed 26 November 2012

I satyed here for 4 nights, arrived late and the clerk at the desk,older man was not accomadating. Issues were resolved in the morning by the manager. The room was spaciuos and really nicer than expected for this hotel. However, the bed was very hard - like a rock, I asked about the nice Sheraton sweet sleeper beds that were...

 Report
Helpful?
Thank Chloelnjc
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear ChloeInjc, Thank you for staying with us at Sheraton Taipei Hotel. We apologize for any inconveniences you have encountered during your stay. We would like to understand further what types of issues you had that wasn't immediately addressed by our associates. Please email us at sheraton.taipei@sheraton.com. Your input is most valuable to us as we strive to provide superior...

Reviewed 25 November 2012

Very comfortable hotel close to good communication links in Taipei. The rooms are very comfortable and the staff are friendly and very helpful. One point to note though, there is no wireless in the rooms which mean iPhones et al are useless there. I learned from experience and now carry a mini wireless router to convert the wired connection, sorted....

 Report
Helpful?
Thank L M
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear L M, Thank you for your feedback regarding the in-room WIFI. Currently the WIFI is not included in the room rate package. However, starting next year, all our rooms will be equipped with complimentary broadband internet and WIFI connection. All you have to do is login with your room number and last name. We hope aside from the internet...

Cambridge, United Kingdom
Reviewed 22 November 2012

I stayed in a large, spacious and comfortable room. However overall I thought this was a fairly standard "business" hotel. Staff were incredibly friendly and couldn't do enough to help Good breakfast buffet Worth joining the SPG club to get the better room. The lobby was quite confusing in the mornings as lots of groups were either staying at the...

 Report
Helpful?
Thank Jo R
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Jo R, Thank you for sharing your thoughts with us. Could you be so kind as to let us know what areas our associates were unable to help you with? SPG members can receive room upgrade based on availability. If you're upgraded to Executive Floors, you enjoy a hearty breakfast and happy hour at the Sheraton Club Lounge on...

singapore
Reviewed 19 November 2012

Located centrally in one of Taipei's main thoroughfares, I wish there was something memorable to say about the sheraton Taipei....the reception was reasonable, the room was reasonable, the breakfast was reasonable...everything was reasonable....but nothing was special....

 Report
Helpful?
1Thank wbsailor
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear wbsailor, We appreciate your feedback. If possible, could you write to us at sheraton.taipei@sheraton.com to share with us what areas we could improve on. Thank you again and we wish to hear from you soon. Warm regards, Hotel Management

Seattle
Reviewed 17 November 2012

This was my second stay at the Sheraton Taipei Hotel, and I stayed for a week. I am a very tough reviewer so when I rate a hotel "very good," it means exactly that. It is almost impossible to earn an "excellent" review from me, and the Sheraton Taipei is really a borderline case between "very good" and "excellent." Just...

 Report
Helpful?
3Thank dialtone69
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear dialtone69, Your feedback is most appreciated. As we strive to provide the most comfortable environment and services to all our guests, any bit of remark or constructive criticism is valuable and beneficial on our quest to becoming the best and friendliest 5-star-hotel in Taiwan. Thank you for bringing up the internet connectivity issue. As there are many large meeting...

1,251 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (702)
Viewed
View from Room (20)
Viewed
Room/Suite (167)
Viewed
Bathroom (80)
Viewed
Hotel & Grounds (70)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (51)
Viewed
Pool/Beach Area (6)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (301)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (513)
Viewed
Amenities (111)
Viewed
Deluxe Twin (46)
Viewed
Diplomatic Suite (60)
Viewed
Outdoor Pool (22)
Viewed
Premier King (41)
Viewed
Dining (202)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (8)
Viewed
Dining (18)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Taipei hotels
Regent Taipei
#33 of 557 in Taipei
1,621 reviews
Xinyi District
Grand Hyatt Taipei
Grand Hyatt Taipei
#25 of 557 in Taipei
2,030 reviews
Show Prices
Show Prices
Show Prices
The Okura Prestige Taipei
#22 of 557 in Taipei
929 reviews
The Westin Taipei
#73 of 557 in Taipei
707 reviews
W Taipei
#21 of 557 in Taipei
1,902 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $294 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com and Ctrip TA so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, 25 Sep 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, 24 Aug 2016 | Read review
5 of 5