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Sheraton Grand Taipei Hotel

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#61 of 557 Hotels in Taipei
Certificate of Excellence
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Sheraton Grand Taipei Hotel
Sheraton Grand Taipei Hotel
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1,252 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Singapore, Singapore
Reviewed 11 November 2012

Nothing less than what you can expect of a Sheraton hotel, however (unfortunately) nothing more either. The location is very good, just minutes away from Shandao Temple metro station. There is free wi-fi in the lobby, although I'm still quite peeved that they do not offer free wi-fi in the rooms. The hotel was extremely busy during my stay there,...

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Helpful?
Thank ChellePang
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear ChellePang, Thank you for your feedback regarding internet connectivity. Rest assured that the issues you have raised will be reviewed and resolved in a timely manner. We are currently upgrading the wifi system to provide higher bandwidth and speedier connection for guests on the go. As a part of this program, wifi in guest rooms and public areas will...

Hong Kong, China
Reviewed 7 November 2012

I generally stay at Starwood hotels anywhere I travel, this was my first stay at the Sheraton in Taipei and it was excellent. The staff were hospitable and immensely helpful, hard the fault the service. Restaurants within the hotel, especially the all-day-dining were superb, the breakfast spread is as good as i've even experienced anywhere. My new hotel of choice...

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Helpful?
Thank Pskorge
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Pskorge, Thank you for choosing Sheraton Taipei Hotel for your first visit! We are pleased to hear that you enjoyed your time here. We welcome you to visit us again in the near future! Warm regards, Hotel Management

Los Angeles, California
Reviewed 6 November 2012

This is the fourth SPG property that I have stayed at during this trip. The hotel has a very location a few blocks to the trains and bus station. There is a large private shuttle bus company that provides frequent service to the main airport. This hotel has the best bus connection to the main airport. The new bus depot...

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Helpful?
Thank George700East
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear George700East, Greetings from Sheraton Taipei Hotel. Thank you for the detailed review of our room and hotel surroundings. Our reviewers can easily come up with a visual image of what they can expect when they arrive. We also hope you had a chance to try out some of our restaurants during your stay! If not, we welcome you to...

Reviewed 31 October 2012 via mobile

The rooms and common spaces are always well kept and clean. Free wifi throughout the hotel and in the rooms. Excellent breakfast (both eastern and western styles). The Chinese restaurant down stairs and the Thai restaurant on the second floor are both wonderful, additionally the Taiwanese combination lunch in the bar area was also delicious. It is about a 15...

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Helpful?
Thank Tjohnangle
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear Tjohnangle, We appreciate your kind comments regarding the services and cuisines at Sheraton Taipei Hotel. Our hotel is undergoing upgrades as we speak. One of which is free wifi throughout the entire hotel. Currently, free wifi is offered in Executive Floor guest rooms and via special offers. However, starting in 2013, all guests can have access to wifi in...

Melbourne, Australia
Reviewed 28 October 2012

This hotel is worth all of its 5 stars (not quite like all Sheratons). As a Starwood Preferred Guest, they have my details on record ... but nevertheless I was delighted on my birthday when two hotel staff turned up at my door with a birthday cake and card. Which was free, unlike room service and hotel restaurants, which can...

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Helpful?
Thank wudangtiger
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear wudangtiger, Happy belated birthday from Sheraton Taipei Hotel! We are pleased to hear that you enjoyed the special birthday surprised our associates prepared for you. Our owners, who are gourmands themselves, monitor the food we provide at Sheraton Taipei Hotel on a regular basis to ensure superior quality and taste. It is something we recommend all guests should experience...

Singapore, Singapore
Reviewed 26 October 2012

Well exceeded my expectations. Sheraton Taipei is just good. Damm good! Location is the best. Metro is just right in front of the hotel. And the entire hotel is located very near to the Taipei Stations - which is all mode of transportation located (train, highspeed train, Metro, buses). Was upgraded to Suite as part of the SPG platinum membership...

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Helpful?
Thank AlphaCheong
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear TheGreatAlexander, Thank you for your support and acknowledgement. We take great exception in making our guests feel welcome and relaxed with our personalized services and fine cuisines. Our staff enjoys interacting with our guests and we try to step in our guests shoes and imagine what they would need and encounter during their stay here. As for the buffet...

Sydney, Australia
Reviewed 26 October 2012

We luckily got to stay for 6 nights and were so thrilled with the location and the comfort of our very glam room. Just a few mins walk from the station..easy to get to night markets or whatever you want to do and walking distance from the Taipei 101..which is a must.. The breakfast buffet is ONE OF THE BEST...

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Helpful?
Thank honeybougie
SheratonTaipei, 經理 at Sheraton Grand Taipei Hotel, responded to this review

Dear honeybougle, We appreciate your wonderful comments! We will share your feedback with our Food and Beverage team. Sheraton Taipei Hotel has 9 outlets serving different types of cuisines, from Chinese, Italian, to Thai. Don’t forget to try them out when you stay with us again. Just a note, the restaurants are very popular among the locals, so RSVP is...

Jakarta
Reviewed 22 October 2012

My first time to Taipei and this hotel was an excellent choice to visit most of city attraction, because of the location. Walking distance to Taipei main station, although you can take a metro just outside of the hotel (Shandao Temple station). Convenience stores, restaurant, and Mc D is just a step away. Or at the Taipei main station there...

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Helpful?
1Thank icha_aq
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear icha_aq, We are pleased to hear that you chose to stay with us during your first trip to Taipei and that you enjoyed your stay here. It is our responsibility to provide customized, speedy service to all our guests and to assist them in any way we can. Thank you for the feedback regarding lobby congestion. It has been...

Los Angeles
Reviewed 22 October 2012

On the surface this is a standard Sheraton, comfortable, well appointed, quietly efficient. A two night stay suggested this place is a bit better than that. I awoke at 6am on the first morning and headed for the breakfast buffet. This is quite something. They have an omelet bar and a pancake/frenchtoast/waffle bar. There is a bakery that opens onto...

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Helpful?
Thank DoesNotGetOutMuch
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear DoesNotGetOutMuch, Thank you for the thorough review of our hotel facilities and buffet restaurant. As you mentioned, the buffet restaurant is extremely popular among domestic guests as well as international patrons due to the variety and quality of food we provide here, so it’s full during every meal period. It is recommended that you arrive early to secure a...

Singapore, Singapore
Reviewed 21 October 2012

I had stayed previously at Sheraton Taipei in 2009 and on my second visit to Taipei, I stayed at the Sheraton Taipei in mid-October 2012. Location, service, food, room - all excellent. The location is unparallelled - exit 2 of Shandao Temple MRT station is just outside. (Exit 3 is just across the road). That's just one stop away from...

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Helpful?
1Thank desserts_heart
SheratonTaipei, Manager at Sheraton Grand Taipei Hotel, responded to this review

Dear desserts_heart, A warm welcome back to Sheraton Taipei Hotel! We are glad that you find our rooms and services satisfactory during your stay in October. The TV system will undergo upgrade in the near future to provide our guests better reception and a wider selection of TV shows. Of course, I agree with you. The purpose for a vacation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Lounge At Sheraton Grand Taipei Hotel
Cuisines: International, Sushi, Asian, Fusion, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 688 luxuriously appointed rooms and suites offer guests a wide selection of room types. The Executive Floors offer executive travelers all the services and facilities they require. In addition, they have to their own Executive Lounge. For our Starwood Preferred Guests, we offer three exclusive floors. All rooms feature high-speed internet access and in-room safe. Butler service is provided for Director Rooms and above as well as all Executive Floor rooms.. ... more   less 

Additional Information about Sheraton Grand Taipei Hotel

Address: No.12, Section 1, Zhongxiao East Road, Taipei 100, Taiwan
Region: Taiwan > Taipei
Price Range: $295 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grand Taipei Hotel 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood APAC, Agoda, Ctrip TA and Travelocity so you can book your Sheraton Grand Taipei Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Taipei
Taipei Sheraton
Hotel Style:
#11 Spa Hotel in Taipei
#20 Business Hotel in Taipei
#26 Luxury Hotel in Taipei
#39 Family Hotel in Taipei
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Taipei Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Grand Taipei Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club is in one tower - try to get your room on this side - to cut down walk and travel time to the club room”
 of 5 bubbles garyp582, 12 Feb 2017 | Read review
“Get the executive floor”
 of 5 bubbles teenybears, 9 Feb 2017 | Read review
“Great View, Great Location, Quiet floor”
 of 5 bubbles SamSamTo, 31 Oct 2016 | Read review
“Club Level is well worth the small extra cost.”
 of 5 bubbles David2116, 25 Sep 2016 | Read review
“Request for SPG member-only floors”
 of 5 bubbles JoelD855, 24 Aug 2016 | Read review
5 of 5