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Novotel Bangkok Fenix Silom

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#121 of 844 Hotels in Bangkok
Certificate of Excellence
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2,160 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
Chiang Mai, Thailand
Reviewed 31 January 2016

I went to The Square at the Novotel Fenix Silom and I didn't know how to get in there. I met Miss Bunny and she took me to The Square. I've to say thank you very much! and also all staff, everyone take care of me very kind and polite.

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Thank PasatornT
Pune, India
Reviewed 30 January 2016 via mobile

Excellent view from room, smooth check in, nice location, good food but less options for vegetarian people. Rooms are compact but well maintained with excellent modern amenities. Would love to visit again.

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Thank RAJESHPUNE100
Reviewed 30 January 2016

My first stay in this hotel. Met by Staff Miss Kik. She's efficient & courteous. i'm happy to be served by such a hotel employee. I travel to Thailand regularly & usually stay in the hotels around the Erawan area or in the hotels along the river side. However, the rooms in those hotel were fully booked & my colleague...

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Thank Abdullah M
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Abdullah M I am thrilled to read your positive review, specially since you have had a memorable stay provided by Khun Kik. I am proud to have such great staff working with each other to make our guests feel welcome. We hope to welcome you back on your next trip to Bangkok. Kind regards Jean Pascal Bernet Hotel Manager...

Kochi (Cochin), India
Reviewed 30 January 2016

We were guests at the Novotel Fenix silom from the 21st of Jan to the 25th of jan. The reception desk was very polite and kind. The room we stayed in was well equipped and very clean. The hotel is located in a decent area. We had a very pleasant stay. And Ms. Bunny was very kind and helpful.

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Helpful?
Thank christinaraberts
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear christinaraberts Thank you for taking your time and telling us about your recent stay with us. Very happy to read that you enjoyed your stay with us and specially our polite and kind front desk staff. I am sure Khun Bunny will be smiling to get such good feedback. We hope to have the opportunity to welcome you back...

Auckland, New Zealand
Reviewed 30 January 2016

Excellent service from the concierge to the reception to room service. Rooms were good sized and well maintained. A big thank you to Ms Kik for making our stay such an enjoyable one. We were upgraded to a King Suite (highly recommended) by her and was even given a local insight and recommendation of things to do and see around...

Review collected in partnership with Accorhotels.com
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1Thank vicjoria
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear vicjoria Thank you so much for your excellent rating. I am delighted to read that Khun Kik has has made a great impact on your stay and you enjoyed your suite upgrade. I will make sure to share this feedback with Khun Kik and hope to welcome you back very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Fukuoka, Japan
Reviewed 29 January 2016 via mobile

Good location on Silom street and beautiful accoutrements. Decent gym, good breakfast. Great room stewards. Two negatives: 1) The elevator situation - not enough for the size hotel. Often had to wait awhile. 2) The hotel's tour office (partnered with the concierge service). Beware of the scams. My wife and I encountered one running out to Damnoen Saduak Floating Market...

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Thank atd616
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear atd616 Thank you for your feedback here on Tripadvisor. I am happy to read that you had a good stay overall. At the same time I am sad to read about your experience with that tour desk. It is exactly for this feedback and similar that we have decided to cut ties with them and they are finishing their...

Reviewed 27 January 2016 via mobile

“Holiday break” I have stayed in Bangkok last week; in this hotel for 2 nights and it has been amazing. rooms were lovely and clean, breakfast every morning in buffet style with Sooooooo many options - everyone could find something for yourself. Hotel has swimming pool, fitness and nice stone bar! looking forward to my next stay. Siang - PTY

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Thank Cherdchai C
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Khun Cherdchai I am delighted to read about your great holiday break you enjoyed at Novotel Silom. I will certainly let Chef know about your great comments in regards to our breakfast buffet. Likewise are we looking forward to welcoming you back. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Melbourne, Australia
Reviewed 26 January 2016

My experience at the Novotel Fenix Silom was excellent. The staff were friendly and efficient and check-in and check-out were very smooth. My room was spacious and comfortable and had reliable WIFI and good amenities. The gym and pool were on the small side, but still nice. The fitness centre also had a a large sauna. This Novotel is cheaper...

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1Thank Alexinmelbourne
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Alexinmelbourne I am thrilled to read your review! Thank you for this excellent rating. I will make sure to share your kind words with our staff. However I certainly have made note of your comments on where we can improve and am going to tackle this within this year. We appreciate your comments and hope to show you our...

Reviewed 25 January 2016 via mobile

Very friendly staff at checkin and through my stay. Nice hotel with an excellent location. Relatively close to BTS station. Walking distance to the night market and also the river to catch the boats. Rooms are small but well designed and efficient use of space. The Bly bad thing about the room was the carpet is close to the end...

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Thank Drew M
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Drew M Many thanks for taking your time and telling us about your experience with us. Very happy to read that our location and well designed rooms have been to your liking. Our carpets are undergoing a refurb very soon. We would be delighted of having you stay with us again in the future. Kind regards Jean Pascal Bernet...

Reviewed 23 January 2016 via mobile

I would like to persoanally thank Ms. Tang & Ms. Bunny for their hospitality & heartiest treament as a valuable guest at this hotel. Thanks once again for your help & guidance on check in day on behalf me & my wife, good wishes to both of you. Rest other fascilities like Room Service, Communication, Amenities like Swimming pool, Gymnasium...

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1Thank Durgesh P
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Durgesh P Thank you for finding the time to post your review on Tripadvisor concerning you previous stay with us at Novotel Bangkok Fenix Silom. I am glad to read that Khun Tang and Khun Bunny have made your stay memorable and you appreciate their efforts. Thank you again for sharing your experience, and we hope your next visit...

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $47 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#103 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
49 questions
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new jersey
2 months ago
Mumbai (Bombay), India

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Good room with good view”
 of 5 bubbles 942amithar, 11 Dec 2016 | Read review
“River view rooms are great, and obviously the higher the floor, the better view you will get.”
 of 5 bubbles rosenburger, 9 Dec 2016 | Read review
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