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Novotel Bangkok Fenix Silom

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#119 of 839 Hotels in Bangkok
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2,076 Reviews from our TripAdvisor Community

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Showing 1,323: English reviews
Manado
Reviewed 24 December 2015

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Helpful?
Thank DavidLiu2105
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Geneva, Switzerland
Reviewed 24 December 2015

Our stays at Novotel Fenix Inn from November 20 and December 5 to 9 2015 were once more very pleasant. We thank the management and the hotel staff for their hospitality, their availability and their kindness during our stay in their establishment. In particular Mr Au and colleges at the concierge service, Mr Na at the restaurant, hese colleges, without...

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Helpful?
Thank elianeh534
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear elianeh534 Thank you very much for your kind review. I will make sure all mentioned colleagues will get the special recognition they deserve. We likewise are looking forward to welcoming you back very soon. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Jakarta, Indonesia
Reviewed 23 December 2015

I really enjoyed my stay at Novotel Bangkok Fenix Silom. The hotel is very clean and tidy. And it is located in the central where it makes easy for me to walk around. I will definitely stay there again next time I visit Bangkok.

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2Thank adek_rendra
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear adek Thank you so much for your great review! We hope to welcome you back very soon and your next stay will be equally as good. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Singapore, Singapore
Reviewed 21 December 2015 via mobile

It was comfortable to stay at Novotel Fenix Silom. The hotel is reasonable price.Great breakfast,Great room. We felt impressive with Concierge Staffs,Especially Mr.Biw and Mr.Roon They were efficient and friendly, provided us useful information about travelling. Easily walking to the River and Rooftop Bar at lebua. We will definitely recommend this hotel to my friends.

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Thank Serena_Wang911
Reviewed 20 December 2015 via mobile

I was most impressed by the rooms of this hotel. Very modern. On arrival staff at reception were a bit cold. It was quite late though. our rooms were upgraded which was super. Location is great. Due to the facilties and proximity to things i would return.

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Thank Larry A
Reviewed 20 December 2015 via mobile

I came here for 2 nights with my family. We had a room on the 20th floor. It had an amazing view. Would liked to have seen more ie. More lights or the buzz of Bangkok. The rooms are very modern with a lovely open plan bathroom with still private. The glass between the shower and bedroom can be dimmed...

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Helpful?
Thank Craig B
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Craig Thank you for taking your time and telling us about your recent stay with us. I am sorry we have not been able to live up to your expectations. The deposit amounts are a standard procedure performed by nearly all international hotel chains. We either take it in cash (USD, EUR or THB) or you can give your...

Khao Lak, Thailand
Reviewed 17 December 2015

Clean room, nice view, excellent breakfast & excellent Service from the F&B!!! The Lobby bar is great with live Music of the '60's-70's! Location is just perfect for us. Location is easy Access to the River and skybar from lebua.

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Thank Sarah P
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Sarah Thank you for your great review! I will happily pass on your kind words to our staff. We certainly hope to be the hotel of your choice on your next trip to Bangkok. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Rio de Janeiro, RJ
Reviewed 17 December 2015

This hotel is far from de airport, but has good rooms, which look very new. We traveled in our honeymoon and they prepared us a surprise with flowers over our bed. It was great! They give a nice option to that people which have early flights: the Breakfast Box. You just have to ask via telephone, no charges. There is...

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Thank DEO_F
Jakarta, Indonesia
Reviewed 16 December 2015

I did some research before I came to Bkk. I stayed at this hotel because I have a wedding at Lebua Tower (which is just 5 min walk), and this hotel has the best price available for what you get in this area. The description about the hotel is shown at any website (loved the sauna), but what I sincerely...

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1Thank Danny N
Singapore, Singapore
Reviewed 15 December 2015 via mobile

Locate outside of saim city, was famous with European. Had a nice room with king side bed, but the bed was hard, pillows were so thin. Slippers and toiletries provide only a upon request. Hotel need to wash their kettle often. Kettle filter has not been washed for long time. Can see brown dirt on it.

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Helpful?
Thank DaValen
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear DaValen Thank you for your valuable comments. You are absolutely right and I will have our Housekeeping thoroughly check all kettles. Thank you for bringing this to my attention and apologies for any inconvenience. We certainly hope you will give us a second try in the near future. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $77 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#102 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
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new jersey
23 days ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far away from Elevators is quietest”
 of 5 bubbles chrisflorida2016, 8 Dec 2016 | Read review
“Higher floors have excellent views of the city.”
 of 5 bubbles tiki2882, 7 Dec 2016 | Read review
“High floor with great view of the city”
 of 5 bubbles ofergal1131, 3 Dec 2016 | Read review
“Higher floor have the best view”
 of 5 bubbles Martha394, 30 Nov 2016 | Read review
“Sky train station is very near to access pat pong market or chao praya river ,”
 of 5 bubbles , 29 Nov 2016 | Read review
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