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Novotel Bangkok Fenix Silom

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#120 of 844 Hotels in Bangkok
Certificate of Excellence
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2,162 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Bangkok Fenix Silom
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Showing 1,374: English reviews
Reviewed 5 September 2015

A tower in the Silom neighborhood, close to Patpong night market and in front of Sirocco Sky restaurant. Rooms clean, good sized and confortable. Nice staff and facilities. Things to improve: the breakfast (nothing special and really not very stunning)

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Helpful?
2Thank Ian B
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Ian Thank you for your comments here on Tripadvisor. Glad to read that you enjoyed the great location and the cleanliness of our rooms. Will definitely have a look at our breakfast spread and try to improve further. Hope to welcome you back very soon! Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Singapore, Singapore
Reviewed 3 September 2015

Review collected in partnership with Accorhotels.com
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2Thank LiewYC
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Pakistan
Reviewed 2 September 2015

i would like to appreciate the nice hospitality of novotel staff during my stay in novotel fenix hotel bangkok. i specially appreciate professional approach of Ms. KIK and her warm welcome to guests with a nice smile, politeness, cooperation and support, i appreciate her.

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1Thank bridalpalace
Kuantan District, Malaysia
Reviewed 1 September 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Puwanat17
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Tehran, Iran
Reviewed 31 August 2015

As my experience i see the Great Staffs in Novotel Silom hotel. they will help the passengers same as their family. especially Mrs kik ( with her warmly smile & behavior ) and also Mr. Abdollah ( he is superman)

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Helpful?
Thank masoud_karimi89
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear masoud Thank you very much for your kind review. I will certainly make sure to show your review to all our staff. We hope to be the hotel of your choice on your next trip to Bangkok. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Reviewed 31 August 2015

I arrived at Novotel Fenix Silom and was blown away by the level of service offered at this hotel. I must say, I was extremely impressed by them and the level of service they provided and will definitely visit again. I planned this trip as a birthday trip for my partner. Before arriving, the hotel was extremely accommodating in my...

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Helpful?
1Thank Jin Y
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jin Y Thank you for this lovely review! Feedback like yours makes me proud to be working at Novotel Bangkok Fenix Silom and moreover encourages all other staff to strive for an even better service. I am very happy to read that we have been able to contribute to a memorable stay. On behalf of the entire Novotel Bangkok...

Melbourne, Australia
Reviewed 30 August 2015

Nice hotel and good location. Rooms are an ok size for Bangkok, beds are firm (typical Asian style), hot water is good, wi-fi is fine, nice bar downstairs, pool is lovely. My checked-in bag was delayed by the airline and the concierge was very helpful in contacting the airline for me to arrange it's delivery from the airport.

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Thank Vince N
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Vince Thank you for taking your time and telling us about your recent experience with us. I note that your stay was smooth and from your comments there were no complaints. However it is a pity we have only received an "average" rating. Please do let us know what we could do in order to improve ourselves. Kind regards...

Greater Manchester, United Kingdom
Reviewed 29 August 2015

I have stayed at this hotel several time now and each and every time I am welcomed by smiling and friendly staff. I stay at this hotel because its in a great location along Silom Road; close enough to shopping, restaurants and transport links... but its still quiet for a bit of relaxing down time. The rooms and other areas...

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1Thank Andy9279
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Andy Thank you for returning to Novotel Bangkok Fenix Silom. As a returning guest your comments are valued even more and we are happy to read we have been able to perform in a consistent level. We are already looking forward to welcoming you back on your next trip to Bangkok. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Amsterdam, The Netherlands
Reviewed 29 August 2015

Exactly what we have been looking for. A real steal for the rate offered. We only stayed one night here after coming back from the beach to head back home. Breakfast was really good with cheese and bacon! Eggs could be ordered as you wish. Also found a cool bar under the hotel - Maggie Choos! After partying at Sukhumvit...

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Thank Patrick K
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Patrick K Thank you for your fanstastic review! Your kind words are greatly appreciated and will be shared during our weekly meeting. Kind regards Jean Pascal Bernet Hotel Manaager Jean-pascal.bernet@accor.com

Dubai, United Arab Emirates
Reviewed 26 August 2015

Review collected in partnership with Accorhotels.com
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Thank KARKM
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $61 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#104 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
51 questions
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new jersey
2 months ago
Mumbai (Bombay), India

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are quieter. Nice view from the window.”
 of 5 bubbles rc2cr, 19 Jan 2017 | Read review
“very good dinner buffet”
 of 5 bubbles JantaratK, 18 Jan 2017 | Read review
“High floor”
 of 5 bubbles damiens115, 7 Jan 2017 | Read review
“Don't have suite 901 for reasons above”
 of 5 bubbles juliand443, 5 Jan 2017 | Read review
“Cool rooms but not recommended unless you're alone or very comfortable with your travelling partner”
 of 5 bubbles N3481OXsarahc, 14 Dec 2016 | Read review
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