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Novotel Bangkok Fenix Silom

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#118 of 839 Hotels in Bangkok
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2,071 Reviews from our TripAdvisor Community

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Showing 1,319: English reviews
Wimberley, Texas
Reviewed 17 June 2015

We stayed at this hotel as part of a tour. Usually the hotels with tours are so, so, but this was outstanding. The breakfast was off the hook. The rooms were spacious and the staff were very accommodating. Got a goods night sleep and ready for the tour the next day. Would definitely stay again when in Bangkok. Near upscale...

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Helpful?
1Thank lowemanc
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear lowemanc Thank you so much for this fantastic review! I am glad we have been able to provide a great experience before your tour started and we are already looking forward in welcoming you back when your tour ends. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

Singapore
Reviewed 12 June 2015

This hotel is at the end of Silom Road, very far from sky train and always having traffic jam during day time. The hotel's staff can't speak proper English, like othe Novotel. I was there for 2 nights, they gave me a room next to the elevator which is very noisy thought out the night, sounds like "typhoon" going on....

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Thank Bennyhong
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Bennyhong Thank you for taking your time and telling us about your recent impression you had. For a next time maybe our deluxe rooms or our suites would be more to your taste as deluxe rooms come with extra space and a chaise lounge chair and our spacious suites all are divided between bedroom and living room with seating...

Reviewed 10 June 2015 via mobile

I am here in this hotel from last 2 days and tomorrow I am going back to my home town ..... I usually come thailand but this time specially this hotel is very good .... the staff specially MR.AN AND MS. SHALLY. ....... next time when I come I want to see faces of both ...... thanks to novotel complete...

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Helpful?
Thank kavita n
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear kavita Really appreciate your fantastic review here on Tripadvisor. Khun An and Khun Shelly have both had huge smiles over their faces once I showed them your comment. I am very pleased to read that we have made your stay so memorable. We certainly hope to welcome you back on your next trip to Bangkok. Kind regards Jean Pascal...

Mumbai, Maharashtra, India
Reviewed 10 June 2015

I have stayed at this property over a dozen times, with a few more upcoming stays in the near future. I choose this hotel over others due to its spacious, comfortable, clean and well maintained rooms, as well as the warm welcome always extended to me by the staff. Ratri (Trina) and Nuch at front desk are extremely helpful, gracious...

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Thank Jay S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Jay Wow! I am most humbled by your kind words and will make sure Khun Ratri and Khun Nuch receive the recognition they deserve. It is comments such as yours who remind us why we all have chosen this path - making our guests happy. We are all already looking forward to welcoming you back! Kind regards Jean Pascal...

Pasir Ris, null, Singapore
Reviewed 9 June 2015 via mobile

I had to agree to this hotel as i was travelling with a friend who had booked it first. You would notice from my reviews that i simply enjoy Novotel Platinum. Anyways, the hotel definitely measured up to its brand name. The room was clean, promptly turn out and the level of service was commendable. I initially requested for a...

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Thank Addie S
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear Addie I am very pleased with your review and thank you for taking your time! Great that we have been able to convince your of our value for money offering. It is absolutely true that depending on your plans in Bangkok, we might be perfectly located for you or completely wrong. We are close to major tourist attractions such...

Singapore, Singapore
Reviewed 8 June 2015

I stayed at this hotel for 1 night whilst in Bangkok for business. The hotel is in a convenient location for where my meetings were the next day so this was the reason for choosing this hotel. I can’t comment on all parts of the hotel as I arrived in the evening and departed the next morning. I can only...

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Helpful?
Thank sean b
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear sean Thank you for your review here on Tripadvisor. I am very sorry to read your disappointment regarding our F&B offerings. We are currently implementing a new room service menu which should be available by end of this month. On the positive side, we note you have enjoyed our well appointed rooms and our comfortable beds. We certainly hope...

Jakarta, Indonesia
Reviewed 4 June 2015

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Thank ejBajaj
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Gurgaon, Haryana, India
Reviewed 4 June 2015

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Thank avinashsood
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Saint-Denis, Reunion Island
Reviewed 1 June 2015

Comfy room, good food, and close to dowtntown. Warm welcome and very kind employees, especially Mr Nu and Mr Au. Thank you very much and see you next time! Mr and Mrs Dijoux from Reunion Island, France

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Thank JPBrig
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear JPBrig Many thanks for your kind words and particularly mentioning Khun Au and Khun Nu to whom I will happily extend your review to. Great to read that we have been able to provide a comfortable stay with us. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.beneret@accor

New Delhi, India
Reviewed 30 May 2015

The hotel is situated in a nice location with accessibility to key places, skytrain, and shopping places. For us, the best part was that it was near to a great indian restaurant. The staff is quite helpful and the morning buffet is good. I'd rate the rooms as "cute" but not amazing due to its size. The amenities were also...

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Helpful?
Thank vipul20044
NovotelSilom, Manager at Novotel Bangkok Fenix Silom, responded to this review

Dear vipul20044 Many thanks for your review here on Tripadvisor. I am happy to read about the great impression we have been able to make on you, however missed some points regarding our rooms. As a standardized brand most rooms look similar or the same. Kind regards Jean Pascal Bernet Hotel Manager jean-pascal.bernet@accor.com

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether your trip to Bangkok is for business or leisure, Novotel Bangkok Fenix Silom puts you right where you want to be. Ideally located in the heart of Bangkok, Silom is the original cosmopolitan district of Bangkok and remains the city's best blend of old and new. From ancient temples, to corporate headquarters, to the hottest clubs - Silom has it all. Novotel Bangkok Fenix Silom is between two BTS Sky Train stations, Taksin and Surasak. Likewise nearby the hotel is Sathorn Pier where you can catch a Chao Phraya express boat for exploring historical sites such as Rattanakosin Island and the Old City. Along with 216 guest rooms and suites, Novotel Bangkok Fenix Silom offers facilities and amenities including: The SQUARE all-day-dining restaurant, lobby venue STONE Bar, outdoor swimming pool, fitness centre, sauna room, 24-hour room service and free Wi-Fi internet. ... more   less 

Additional Information about Novotel Bangkok Fenix Silom

Address: 320 Silom Road,Bangrak | Suriyawong, Bangrak Bangkok, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $72 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Fenix Silom 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Odigeo, Hotels.com, ACCOR, Priceline, Orbitz, Travelocity and Jetsetter so you can book your Novotel Bangkok Fenix Silom reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bangkok Fenix Silom Hotel Bangkok
Hotel Style:
#102 Luxury Hotel in Bangkok
#117 Business Hotel in Bangkok
#149 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Fenix Silom staff and other travellers.
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new jersey
19 days ago

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Questions? Get answers from Novotel Bangkok Fenix Silom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“High floor with great view of the city”
 of 5 bubbles ofergal1131, 3 Dec 2016 | Read review
“Higher floor have the best view”
 of 5 bubbles Martha394, 30 Nov 2016 | Read review
“Sky train station is very near to access pat pong market or chao praya river ,”
 of 5 bubbles , 29 Nov 2016 | Read review
“All rooms are lovely, although if you are by the lifts they can be a little noisy.”
 of 5 bubbles hollyg799, 23 Nov 2016 | Read review
“Choose a room with city view”
 of 5 bubbles Simran2110, 21 Nov 2016 | Read review
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