Stay Hotel BKK
45 Soi Ratchadaphisek 17, Ratchadaphisek Rd, Bangkok 10400 Thailand
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About
#419 of 1,535 hotels in Bangkok
Location
Cleanliness
Service
Value
Stay Hotel BKK, a horizontal pitch-black complexion hotel stands prominently in a neighborhood of Ratchadaphisek-Bangkok. In 2017 comes STAY, a hotel with unique personality and attitude communicating through its attractive exposure of stylish definite tone, so forget the pantone and come to monotony STAY Hotel. From the warmth welcoming entrance of pine landscape to the marblish décor of our lobby, you will be truly experienced the heartfelt generosity service which Thailand is famed for; to that end, STAY is the hotel to pine for. At STAY, you could crave bright light of the big city coz’ you’ll experience the groove of Bangkok from a satisfying location minutes away from business and entertainment districts, where Suvanabhumi International and Donmuang Airports are an easy access, it takes its name from a simplicity of living but only in stylishly angle. An ideal of bigger is better is no longer applicable as we believe that STAY can offer a unique personal touch that leaves a last
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
67Somewhat walkable
Grade: 67 out of 100
72Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
45 Soi Ratchadaphisek 17, Ratchadaphisek Rd, Bangkok 10400 Thailand
Name/address in local language
Getting there
Car HireSee car hire from US$22/day
88Reviews8Q+A7Room tips
Reviews
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We liked the hotel itself very much. For being near such a busy area, it was rather quiet. The bed was comfortable, everything in the room worked, and we liked the convenient location. I would have given five stars if it weren't for the concierge downstairs. We asked for a taxi to the airport and it was a fixed rate which was 3 times the typical metered rate. If you need transport, use grab or hail one on the street so you don't get screwed.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Do not use the concierge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for 4 days the food was amazing staff very friendly and the rooms are very clean there’s also nice little restaurant facing the hotel what we went to a couple of times. There also a shopping centre about a ten minute walk so not to far from everything that’s going on.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this hotel for my vacation, the serviced of hotel is very very nice. it's impossible not to talk about GM of hotel Mr. Taii who is so enthusiastic. I want to thanks for your Reservation Team, you are good staff. I will choose your hotel for the next vacation See all of you in the next time
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Date of stay: March 2020
Service
Room Tip: The room which is in corner is so quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 10 Mar 2020
Dear Chrisnguyen96 Thank you for taking the time to review our serviced. Everyone here takes pride on what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined Your review makes a difference to us and it is incredibly helpful as a way to introduce others to what we do here. We are honored by your choice to consider coming back, and definitely look forward to your next visit. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel staff is friendly and polite, maintenance is efficient and the concierge name lucky is very helpful and always serve with a great smile and also recommended alot of nice places to visit in bkk. Would love to stay again
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 28 Feb 2020
Dear 453zhenz We really appreciate that you took the time to share details about your recent visit to our location. Thank you so much for taking a few moments to let us know how we are doing. We are pleased to know that you love our friendly yet serviced orientated staff. Reading your review was of great encouragement to me personally reminding me why we do what we do. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. We look forward to your next visit. It was truly a pleasure to serve you. With thanks and best regards, Onanong O.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 4 nights from 7th to 11th Feb at room 420. No problems checking in and out. Hotel's location is walking distance to Sutthisan BTS. Staffs and chambermaid were friendly and provide excellent service throughout my stay. There's a cafe on the ground floor where i had my morning coffee daily with indoor (air-conditioned) and outdoor seating (smoking available). 7-11 and Family mart just right at the doorsteps of our hotel. Macdonalds is about 5 mins walking distance away. Location wise is very good with so many malls and food / night market nearby. Easy to get Taxi / motorcycle . Clean rooms with comfortable pillows and bed , with safe in room and also they provide slippers to use within the hotel vicinity. Would definitely be back here for songkran 2020.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 28 Feb 2020
Dear FirdausTan Thank you for taking the time to let us know how we are doing. We are happy to know that we have exceeded your expectation throughout your stay with us in term of friendly yet serviced orientated staff, sensual cafe, convenience location, clean room, comfortable edding facilities, and great choice of amenities. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Please continue to visit us and help us implement a strategy focused on constant improvement. We are honored to have had the opportunity to serve you. With thanks and best regards, Onanong O. I General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During our stay in Dream Bangkok Hotel last December, we found the staff in general had outstanding performances. Among them Mr Kornphat Soriraya,the Chief Concierge was the most impressive. He always gave us useful information upon our arrival at the hotel. He is sincere and friendly and devoted in his job. He always provides us a better room whenever we request. He has a good relationship with his colleagues. Another staff, Nuch ,a lady working in the coffee shop. She always wears a smile on her face and entertain us as if her brothers. She is hardworking and nice. She always greets us with friendly smiles. Her voice is sweet. Both of them are the most valuable staff in Dream Hotel.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I actually quite like the style of this hotel IF they keep the room standardized clean. there was blood mark on the bed, the first three photos was the first room we had when we arrived, sooner they switch us to another twin bed room(last two photos), my husband and I had to sleep in separated beds, and the bed was still not clean ., has dirty mark, From the beginning to the end, no even an apology from hotel and it was the midnight. Reception guy is very hard to communicate with, I feel we don't speak the same English. hotel's cool but cleanness is always our top priority, not recommended. I actually quite like the style of this hotel IF they keep the room standardized clean. there was blood mark on the bed, the first three photos was the first room we had when we arrived, sooner they switch us to another twin bed room(last two photos), my husband and I had to sleep in separated beds, and the bed was still not clean ., has dirty mark, From the beginning to the end, no even an apology from hotel and it was the midnight. Reception guy is very hard to communicate with, I feel we don't speak the same English. hotel's cool but cleanness is always our top priority, not recommended. …
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 18 Oct 2019
Dear -8_-traveller28 We are sad to hear thing did not go as expected. We are always hard at work to make sure our team deliver our hotel’s promises for every guests’ positive experiences. At least we are pleased to know that you liked hte deisgn and overall experience. However, cleanliness is one of our main pillar to achieve as highest in maintaining its stadnard,and we ave done well for the passed period of time, we have been complimented repeatedly that we are a good hyginic hotel, We are normally known for our exceptional attention to service and regret that we missed that mark in serving you. We have a high standard of quality for certifying our service and your time with us should never be an exception. Please received my most sincere apology for this matter and know I’m looking into this issue. Once I get the root of the problem, I’ll tackle it as first priority to make certain we are delivering first class customer serviced. We will take your comments as we work toward improving our hospitality. We would appreciate the opportunity to welcoming you again for making the amend to what happened. Thank you for providing an honest feedback. Knowing where we are missing the marks helps us tackle our weaknesses as we are striving to the better. Respectfully at your services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I checked in just past midnight after flying from the USA. 26 hours later, I'd arrived. The clerk asked for my passport and credit card which I surrendered. Seemed pretty standard procedure. Then I was informed that there was a 1000 baht deposit required. No problem, I thought and said. Here you are, put it on my card. I'm tired, I thought. Anything to get to rest at last. But oh, no sir, the deposit is cash only. It cannot be a charge for your credit card. Well, this is awkward but, well, okay. Now can I rest? Check out day arrives and I request my deposit be refunded. Again, another surprise. Oh, no sir. Your deposit will refund in 7-10 days to your credit card. Ummm, okay, I guess. Again, a bit odd but the hotel seemed legitimate. And I have a receipt. So I left. Needless to say I never did receive my deposit back. I was told that the hotel only does a temporary hold on my credit line and never charges cash if the pre-authorization is accepted. Anyway, long story short, they kept my cash deposit and after spending so much time and effort with my time here growing ever shorter, this trip, I just wanted you to be aware of my experience with Stay Hotel BKK. I subsequently stayed in 6 other hotels throughout Thailand and was requested to pay a cash deposit at each. None of them issued a receipt, which Stay Hotel did but each of the other hotels refunded all of my deposited funds whereas Stay Hotel did not. They say that although my receipt states that 1000 THB was the amount shown without my signature as authorization, it was merely a temporary hold. The 1000 THB cash was never paid by me they say. The hotel looks great, the staff is nice but they took 1000 THB of mine through dubious means. It's not worth the effort to fight so hard for $30. But I certainly won't stay with Stay Hotel again, ever. I hope that you won't either but if you do, you've been warned.…
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Date of stay: September 2019
Value
Rooms
Service
Room Tip: Go to some other hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 18 Oct 2019
Dear Forko23 I want to personally thank you for taking the time to provide us feedback about your experience with us. Clearly we did not deliver as promised and sorry to have failed you. We are implementing the corrective measures regarding the issue you escalated. Communications are essential to good experience and somehow, we manage to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issue can be avoided. We have deeply investigated with all documents and evidences we do have and we strongly believe that is caused by a miscommunication. The receipt you received from our staff would clearly state what type of payment you have made for that mentioned deposit. The Card verify basically means that the amount is being "hold" and will be released automatically after a certain period of time which wont be deducted from your account at all. If you have deposited with cash, you wouldn't receive a receipt. As of hotel's conduct, we will not collect your deposit twice; guest would not do double pay. I hereby guaranteed that this is caused by a miscommunication and we have highyl receommended taht you consult your bank who supplies he card in order to get a better clarification toward concern. Fortunately this means alot to us as it is a reflective measure to our way of work. You’re value to us and we would love to have the chance to keep you among our value guests. We are looking forward to welcoming you again to amend the experiences Respectfully Yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here previously and enjoyed requested same room as before, on checkout had to take my own baggage down as my 2 requests for assistance were unanswered , shocked at this level to have to take my own baggage down, to my awaiting car.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 18 Oct 2019
Dear David K. We're really sorry you had to leave us this review, it’s a failure on our part in serving you. There were certain complications or misunderstanding which led to this failure. The fact remains that we have clearly not delivered on our promise but we remain committed to our hospitality service. We understand that there's been some miscommunication from our end. It saddens us deeply that you as our guest have not been treated well, leading you to write this review. But providing excellent accommodation and service is one of the pillars of our hotel Please know that we have value your feedback and beyond thankful to received this in order to strike forward our improvement to make sure better standard in hospitality is achieved. We would be most honored and pleased to have another chance welcoming you to STAY hotel Onanong Opachalermphan, Ms. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here just over a year ago with my boyfriend, and when we were coming back to Bangkok for a week, I was excited to stay here again. Sadly I think staff have changed. Previously we were greeted and welcomed kindly and genuinely, this time it felt very fake, forced and almost as though we as guests were an inconvenience. However, that wasn’t the part that bothered me most. Whilst staying in the room, I hadn’t realised before how thin the walls must be. Most nights I could hear the neighbours on either side, which brought through some rather unfortunate *ahem* noises as you can imagine. The only staff member I can commend is the security/bell boy with the unique eye. He remembered us from our previous trip and was gracious, helpful and friendly as we remembered before. On our leaving however, we were taking a taxi to the airport, and a different security/bell boy offered to book us a taxi. Due to the amount of luggage we had he was pressuring us to take a larger more expensive cab, however we wanted (and were sure) a normal cab would suffice. We asked a taxi driver outside the hotel if it was possible to fit our luggage in, and he didn’t even bat an eyelid - straight to loading the car with ease. This however seemed to anger the hotel staff member, and then led him to be careless and drop my luggage (of which contained my expensive equipment). Even the taxi driver was surprised at his temperament and attitude. Throughout the stay, there were just numerous little niggles or things that had dropped in standard from before. The biggest thing was the lack of genuine care from the staff. The last moment of leaving the hotel with the staff member becoming annoyed and angry was the final addition. And sadly won’t be booking here again. If the manager reads these reviews - I recommend checking your staff. Make sure they are genuinely caring, interested in their customers! A real smile (not forced!) can go a long way. …
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Onanong O, General Manager at Stay Hotel BKK
Responded 29 Sep 2019
Dear 20gigi19 We're extremely sorry that you had to face such difficulties and problems in service which is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great service and we'd like to do the same for you. Your honest comments reflected from our serviced is most value metric in directing our hospitality management toward perfection. Your comments will sure not be left beind; we have repeatedly train our staff for cultivation in hospitality and servicedbut sure that is not enough as suggested by you, we shall try to trainand observed harder. Thank You for bringing this situation to our notice, it saddens us deeply that you as our guest have not been treated well, leading you to write this review; my direct involvement will speed thing up considerbly. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$34 - US$52 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkokDin Daeng
NUMBER OF ROOMS
134
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Frequently Asked Questions about Stay Hotel BKK
Which popular attractions are close to Stay Hotel BKK?
Nearby attractions include The Esplanade (1.2 km), Royal City Avenue (0.9 km), and Yok Pok Ying Laser Games (0.7 km).
What are some of the property amenities at Stay Hotel BKK?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Stay Hotel BKK?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Stay Hotel BKK?
Conveniently located restaurants include Takumi Japanese Restaurant, Loong Foong Cantonese Restaurant, and 204 Bistro and Bar.
Are there opportunities to exercise at Stay Hotel BKK?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Stay Hotel BKK have airport transportation?
Yes, Stay Hotel BKK offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Stay Hotel BKK?
Yes, dry cleaning and laundry service are offered to guests.
Does Stay Hotel BKK offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Stay Hotel BKK?
Many travellers enjoy visiting Nai Lert Park Heritage Home (5.2 km) and Chitralada Palace (5.9 km).
Is Stay Hotel BKK accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.