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All reviewsroof top restaurantcentral plaza ramanearest mrtshopping mallspecial ratenice hotelbusy roadhotel stafffront office managerliving roomclean roomground floorvictory monumentsmall poolupgraded to a suiterecommend this hotelhotel room
Stayed here for 4D3N and was pleased to know that the staff la here provided a very pleasant experience to check into our room. We only had to wait for about 5-10mins and we’re in our rooms. Rooms are pleasantly large and had a lot...More
After checking in Corner suite on 9th fl, I went out shoupping for few hours. Upon my return there was construction noise above my floor and there was no running water in a shower. Front desk advised over the phone that the pipe broke and...More
Response from Hi R, Assistant Front Office Manager at Hi ResidenceResponded 1 December 2017
Greetings from Hi Residence Bangkok,
On behalf of Hi Residence Bangkok, please accept our sincere apology for the unfortunate situation caused and thank you very much for your comment which help us improve our services. We have taken necessary step seriously in order not to...More
As usual, stayed for 2nd time around. Service still maintain as good as professionals. They improve much more from this time. Rooftop amazes me with a nice food and view to chill out. Music is chill as well.
Had a room service and responded as...More
The hi residence was the first hotel we stayed in in Bangkok. Pros are the rooftop and service of the front desk and rooftop restaurant personnel. They answered our questions and were very helpful.
Hotel was located at 15 min walking to the nearest metro....More
Thank Sven W
Response from Hi R, Front Office Manager at Hi ResidenceResponded 17 August 2017
Greeting from Hi Residence Bangkok and Thank you for choosing to stay at Hi Residence Hotel Bangkok, We trust you are having a pleasant stay with us Regarding of your uncomfortable of our service On behalf of Hi Residence Bangkok Thanks you for your comment...More
What happens if you were charged for some service that you were not served?
I stayed there for three nights in our company trip to Thailand. I would not have any comment (because all paid by our company) if their staff were honest.
1 Thank Tho N
Response from Hi R, Revenue & Yield Manager at Hi ResidenceResponded 7 August 2017
Dear Tho N,,
Greetings from Hi Residence
Thank you for your recent stay with us. We trust you had a memorable journey.
As a valued guest, we thank you for your feedback. Moreover, we have share your comments towards management team for acknowledgement with regards...More