I've stayed in many nice hotels but the St. Regis provided some of the best service of the hotels I've been to. When you need anything or even guidance, you just call your butler and they can help you with anything. We need help on where we needed to take covid tests and they provided the information. Our room was also beautiful and clean as expected.
This is our second time staying at the St Regis Bangkok. Definitely one of the best hotels to stay in Bangkok! The location of the hotel is great as it is just next to the BTS and just about 10 minutes walk to Central World and Big C. It faces the golf course which is a refreshing view among the tall buildings. The service at the hotel is impeccable. The staff were very warm and welcoming. The breakfast spread at their Viu restaurant was sumptuous and had a great variety. Special mention to their restaurant manager, Champ, who went the extra mile to make his guests feel at home with his thoughtful and warm service. Definitely will be back at this hotel for our next trip back to Bangkok!
Had the pleasure of staying here for 1-night. Very comfortable rooms with beautiful views overlooking the golf course in central Bangkok. Plenty of nice restaurants in-house if you don't feel like going out. Great butler-service (Sam) and helpful bell-boys. The pool area and gym are stellar, definitely an oasis in a bustling city. We thought the breakfast was nothing to write home about in comparison to other BKK-properties. Would have loved to see more Egg made-to-order options instead of just a normal Benedict. All in all, great property, perfect for relaxed stays in a very comfortable environment.
Once again, back to stay at St Regis Bangkok after 2 years of pandemic. The standard and service at House of Astor in Bangkok is maintained! Thanks to the wonderful staff from St Regis Bangkok. Kudos to Mr Klaus and Mr Michael for the special upgrade to Caroline Astor Suite for the stay and always make sure everything is well prepared and taken care of upon our arrival and stay! The suite is large, clean and well-maintained! Staff from all level make sure the returning guests after the pandemic well taken care of! Check-in, between stay and check-out are smooth and thanks for the everything! Strongly recommended and must stay hotel in Bangkok Dr E.Chow
We mainly stay at the St Regis on our trips to Bangkok and the team know us well by now. They are able to well maintain the level of service which we appreciate - recognizing us by name (even with masks) and always on hand to help with anything I need. I read other reviews about the hotel and see that others have had issues. We may also have hiccups here and there, but they are always fixed quickly and efficiently by the team. My husband and I often drive locally so our interaction from the bell and concierge staff is frequent. Between K.Pete and K.Tom and their colleagues - their attentions and recognition could not have been better. They see us coming and arrange valet and bag help, and any guidance and support we may need. They take up our deliveries and efficiently manage our many many bags which come and go throughout our local trips. The meals we had at the hotel were also very nice and delicious although a bit pricey when compared to other hotels. The VIU restaurant for breakfast has a good selection of food and beverages and very attentive service although it can get very busy in the mornings when the hotel is full. The in-room service was also excellent with housekeeping managing our room cleaning and turndown service seamlessly. We had a brief issue with our laundry being returned later than expected (causing a bit of a timing issue) but our concierge team sorted this and got it to us in the nick of time. The St Regis is not new but still delivers excellent and welcoming services, and is able to maintain the standards we have seen throughout all our stays. Seeing the same faces welcoming us brings us back here time after time. We know to exercise a bit of understanding and patience during their manic moments ramping back up to full capacity - and in doing so, receive their sincere kindness and support in return.…