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True Siam Phayathai Hotel

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315 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Beijing, China
1 review
Reviewed 13 October 2016

It's located in a very convenient place, but the hotel itself is not very recommended especially the room. Our room is pretty big but with a very small bathroom and rather shabby equipments. If I had another chance to visit Bangkok, I would spend a little bit more money to live a five-star international hotel.

Review collected in partnership with this hotel

Helpful?
Thank 2479800277
San Diego, California
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 October 2016 via mobile

Overall our stay was pleasant. They were a little abrupt about a 1000 baht cash deposit which there was no warning about when we booked. Glad I had the cash on me. Entrance is quite nice after you get over coming through a not so nice alley. Room was clean and fine. A/C worked. Free drinking water in room. Location... More 

Helpful?
Thank danielleb-10
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear danielleb-10, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. It was certainly a pleasure for us to be at your service and we all... More 

Bangkok, Thailand
Level Contributor
3 reviews
Reviewed 27 September 2016

I would like to recommend this hotel especially for tourist as it's location is very near to BTS stations Victory Monument & Phaya Thai. It was only about 4 to 5 minutes walk. The hotel is perfect in cleanliness & the staff are very friendly & helpful

Review collected in partnership with this hotel

Helpful?
Thank Khin C
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear khin C, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. It was certainly a pleasure for us to be at your service and we... More 

B
1 review
Reviewed 13 September 2016

location? good. cleaness? good. pilow? not good. too fluffy with bad smell...(at least when we complained about that they changed it easily.) breakfast? cheap, valued, if you pay when you make a room reservation. Plus. Two bottles of free water with other mini bar items on the fridge exactly looked non-free while non-frees looked free. My sister happily drank 3... More 

Review collected in partnership with this hotel

Helpful?
Thank acj399
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear acj399, Thank you so much for your staying with True Siam Phayathai Hotel. We strive to provide day by day an exclusive service that's why your feedback is important for us. Regarding minibar, we have price list in room. Anyway, we do apologize as may take you are misunderstanding about the price. It was certainly a pleasure for us... More 

1 review
Reviewed 12 September 2016

Poor service. I was ask for a glass water at the first morning breakfast. the staffs just totally ignored their customer. I've complain to the hotel manager but next day was same the location is too far from central. Most Taxi drivers don't know. I won't be stay in this hotel in the future.

Helpful?
Thank Christine M
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Christine M Thank you so much for your staying with True Siam Phayathai Hotel. We are apologize for every inconvenience situation happened to you. We strive to provide day by day an exclusive service that's why your feedback is important for us. We will improve our quality and service immediately. It was certainly a pleasure for us to welcome... More 

County Mayo, Ireland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2016 via mobile

Lovely hotel, excellent location , close to BTS and airport rail link. Staff friendly and helpful. Arrived at 10 in the morning due to early flight, accommodated us even though check in didn't open until after 2pm . Room was spacious and clean, hot shower, safe, TV etc. Wifi was brilliant, super fast and reliable. Restaurant serves a tasty breakfast... More 

Helpful?
Thank Will B
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Will B, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. It was certainly a pleasure for us to be at your service and we... More 

Ko Samui, Thailand
1 review
Reviewed 19 August 2016

A nice place to stay, close to phayatai. We stayed only one night for transfer.. The locating is 5mn walk from phayatai station (20mn from airport city line). I recommend this hotel. Staff very helpful..

Review collected in partnership with this hotel

Helpful?
Thank Mxmims
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Mxmims, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. It was certainly a pleasure for us to be at your service and we all... More 

Rotterdam, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2016

We are very satisfied with our stay at True Siam. The room was very clean and neatand the staff is very friendly and helpfull. The hotel is nearby skytrainstation Phayathai which is very ideal, because there are trains going to the different malls or markets and even to the airport. We surely would recommend this hotel!

Review collected in partnership with this hotel

Helpful?
Thank Niesha D
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Niesha D, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. It was certainly a pleasure for us to be at your service and we... More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016

Next time if I go to Bangkok,I will book this hotel again.For the room is so big ang comfortable and the air conditioner is excellent.But I think the hotel should provide hair dryer and teeth brush.That's my suggestion~PS: breakfast is so good!

Review collected in partnership with this hotel

Helpful?
Thank Yanfanglin
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Yanfangin, Thank you so much for your staying with True Siam Phayathai Hotel. We are happy to hear you have a great experience staying with us. We strive to provide day by day an exclusive service that's why your feedback is important for us. We are so sorry we do not have toothbrush in room but we have hair... More 

Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 July 2016

I would lie if I say that is not very well placed, only 3 minutes walking from the train to the airport and a subway metro line. The staff is fine, correct and helpful. But nothing more, the breakfast wasn't particulary good, neither bad... My room, 201, was interior, dark, and the bathroom was very basic. As I said, for... More 

Helpful?
Thank Ricardo B
TrueSiam, Guest Relations Manager at True Siam Phayathai Hotel, responded to this review

Dear Ricardo B, Thank you so much for your staying with True Siam Phayathai Hotel. We strive to provide day by day an exclusive service that's why your feedback is important for us. We are so sorry for any inconvenience about facilities. We will improve it as soon as possible. It was certainly a pleasure for us to be at... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
True Siam Hotel offers air-conditioned rooms in Bangkok's Pathumwan District, a 4-minute walk from the Phayathai Airport Link Station and Victory Monument BTS Skytrain Station. Free Wi-Fi and a restaurant are available. Decorated in a modern Thai style, the spacious rooms come with a private balcony and dark wood furnishings. Each is equipped with a flat-screen cable TV and a minibar. The 24-hour front desk provides services like luggage storage and foreign currency exchange. The hotel also provides a tour desk and laundry services. The hotel's restaurant serves a daily buffet breakfast, as well as a selection of Thai and Western dishes. In-room dining is possible with room service. True Siam is found in a small and quiet street adjacent to reputed hospitals such as Phayathai and Ramthibodi. Also a leisurely stroll away is the Phayathai BTS station, which is just two stops from Siam Discovery, Siam Paragon, Siam Center, Center Point, Pratunam Market, and MBK Shopping arcades. True Siam Hotel offers a convenient location and commendable service in this exciting city. ... more   less 

Additional Information about True Siam Phayathai Hotel

Address: 45 Soi Sri Ayuttaya 12, Bangkok 10400, Thailand (Formerly True Siam Hotel)
Region: Thailand > Bangkok > Phayathai
Price Range: $54 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — True Siam Phayathai Hotel 3*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from True Siam Phayathai Hotel staff and other travellers.
4 questions
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KONNAGAR
Singapore, Singapore
7 months ago

See all questions (4)

Questions? Get answers from True Siam Phayathai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room No 311 .Very clean.”
 of 5 bubbles 100khinc, 27 Sep 2016 | Read review
“Superior room”
 of 5 bubbles Mxmims, 19 Aug 2016 | Read review
“Big air conditioner,TV,bed but without hair dryer.”
 of 5 bubbles Yanfanglin, 1 Aug 2016 | Read review
“You might need to request room that closer to the router to have better wifi connection.”
 of 5 bubbles DaveChoong, 19 Nov 2015 | Read review
“deluxe double fully recommended”
 of 5 bubbles The_Dude38, 11 Aug 2015 | Read review
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