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Novotel Bangkok Platinum Pratunam

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#79 of 849 Hotels in Bangkok
Certificate of Excellence
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Novotel Bangkok Platinum Pratunam
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2,763 Reviews from our TripAdvisor Community

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Showing 2,461: English reviews
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Makati, Philippines
Reviewed yesterday NEW

We stayed in Novotel because of its very convenient location. Really great place if shopping is your main reason for the trip to Bangkok. The hotel is in the mall with bridgeways connecting it with other malls. Bangkok is a place for great fashionable clothes at a bargain. Always a good place to experience good food at very reasonable prices....

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Helpful?
Thank 719cristina
Cooma, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 27 December 2016

Stayed here for my last two nights in Bangkok and totally loved it. After having stayed mostly in the business district, this was so exciting and I will definitely be back. The hotel is clean, quiet, the staff are great, breakfast is HUGE, with so much variety it's hard to take in. The hotel would be very hard to find...

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2Thank RuthS529
About Hotel's Favourite Review
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear RuthS529, Thank you for taking the time to review us. Great that you enjoyed the excitement Pratunam area has to offer, our location certainly can't be beat if you are looking for shopping, entertainment and great food! Thank you for pointing out that our main Reception is on the 6th floor of the Platinum Fashion Mall, while the entrance...

Reviewed 3 days ago NEWvia mobile

I was stayed here for 3 nights, I choose this hotel due to it's location. It's located same with the famous shopping center at bangkok called "platinum", and it's also near with the food center. The room was clean and tidy. The staff was so attentive and very welcoming, It's already feel since you enter lobby. Specially the waiter at...

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Helpful?
Thank Kevin J
Chiang Mai, Thailand
Reviewed 3 days ago NEWvia mobile

I came to have buffet dinner food taste very good specialty prawn its very fresh staff service is awesome meet K.Mam she suggest us to visit bar9 take care of us like a family this is my best time i will come back for sure

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Helpful?
Thank Siraka S
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Siraka S, Thank you for posting your feedback. We are glad you enjoyed our evening buffet, we have a special theme on Friday and Saturday nights now where we feature delicious Rock Lobster, do come back and try it! The view at Bar9 is one of the best, I will be happy to share this review with the team...

Singapore, Singapore
Reviewed 3 days ago NEW

Dear Khun Jay and Khun Claire Sorry for the delay in providing these compliments. I wish to express our family and friends' sincere gratitude for your warm hospitality and genuine care and interest in ensuring we had a wonderful stay at your hotel. thanks also go to Ms JC, Mr Can and Ms Rainy. all your staff ensured they made...

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Helpful?
Thank belindabay
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Belinda, Thank you so much for posting your comments. The team and I are delighted that you and your friends had such a wonderful time! We have passed your comments on to those team members that you have named specifically. I hope that you are doing well and we look forward to seeing you again soon. Warm regards, Suresh...

Dubai, United Arab Emirates
Reviewed 5 days ago NEW

The hotel location is in the heart of shopping. You will not spend money for transportation because everything is close t o you. you can easily reach the big shopping mall like Siam and MBK and you can also easily find the Markets around you. No need to worry about food because all you need is steps from you. Hotel...

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Helpful?
Thank NawalBelhoosh
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear NawalBelhoosh, Thank you for remembering to post your review from your stay with us back in December. Our location is great for shopping and site-seeing, I hope you were able to do both during your stay with us. Must be almost time for another visit? Hope to see you soon, Best regards, Suresh Subramaniam General Manager

Reviewed 5 days ago NEW

Service at Bar 9 is very good. I celebrated my husband's birthday there and got a nice experience. Thank you for the staff's excellent service, especially James, Mali and Big. Deeply appreciated and I will come back to Novotel on my next visit to Bangkok.

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Helpful?
Thank Amanda A
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Amanda A, Happy Birthday to your husband! Glad to read the team looked after you well and made a special occasion a little more special with their service. We look forward to seeing you again, Warm regards, Suresh Subramaniam General Manager

Reviewed 1 week ago NEW

Overall great experience, staying at Novotel was great. its located in a central location with markets and tourist options near by and a canal going besides hotel, with lifts and rooms of canal view. love staying at Novotel.

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Helpful?
Thank Ali G
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear Ali G Thank you for your perfect review, we really do appreciate you taking the time to share your thoughts with other travelers. I hope that you have joined our Le Club Loyalty programme - great benefits and recognition whenever you stay at any Novotel (+ all AccorHotels) around the world. Hope to see you back again soon. Warm...

Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

Good location if you like platinum mall. Short walk to big c and central world. For BTS, would need to walk further. Rooms are clean and staff are courteous. Didn't try the breakfast as there are other options in the area.

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Thank karkoh
Navi Mumbai, India
Reviewed 1 week ago via mobile

I had 2N stay with Novotel with my family. Good thing first- location is very best. Platinum mall is attached and is next to all major shopping area including night market. Spa is amazing. Breakfast is good. Laundry service prompt and well done. The room has very nice concept of separating bathroom, WC and washbasin. So you don't have to...

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Helpful?
Thank anhariharan
Novotel Team A, General Manager at Novotel Bangkok Platinum Pratunam, responded to this review

Dear anhariharan, Thank you for your review. I am sorry for the trouble with the internet, we have on-site IT who can assist with any connection issues but appreciate your comments. I am happy to report that our internet service will be updated in the near future offering a faster connection throughout the hotel. We have many guests who visit...

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Staying in Siam

Neighbourhood Profile
Siam
Take some of Asia’s biggest malls, hundreds of street-side vendors and a dozen of posh hotels and you’ll have Siam - Bangkok’s commercial district that will make any shopper’s heart beat faster. From cheap electronics and wholesale goods in MBK to designer handbags in Siam Paragon, you’re almost guaranteed to find what you’re looking for in one of Siam’s many malls. Take a break from the commercial craze and visit the beautiful Jim Thompson house or the state-of-the-art Bangkok Arts and Cultural Centre to recharge.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Blending comfort and technology, Novotel Bangkok Platinum is the perfect choice for your next holiday or business trip. Located in Bangkok's vibrant fashion district, the hotel is on top of the Platinum Fashion Mall, a short walk from Siam Square & Siam Paragon, near BTS stations and a quick drive from the airport railway link. Featuring 283 well designed rooms, Novotel Bangkok Platinum offers two bars and one international restaurant " The Square", three meeting rooms & one ballroom, free Wifi internet & Imac corner, outdoor infinity swimming pool, wellness & fitness center as well as access to an indoor secured car park. ... more   less 

Additional Information about Novotel Bangkok Platinum Pratunam

Address: 220 Petchaburi Road, Bangkok 10400, Thailand
Region: Thailand > Bangkok > Siam
Price Range: $130 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Platinum Pratunam 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Novotel Bangkok Platinum Hotel Bangkok
Hotel Style:
#67 Romantic Hotel in Bangkok
#68 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
#84 Business Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bangkok Platinum Pratunam staff and other travellers.
73 questions
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Questions? Get answers from Novotel Bangkok Platinum Pratunam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose the hotel for convenience- not too particular on the view.”
 of 5 bubbles 719cristina, 26 Mar 2017 | Read review
“cant seem to adjust the air-con temperature inside the room regardless what is set...”
 of 5 bubbles koksengt2017, 19 Mar 2017 | Read review
“get one overlooking the street”
 of 5 bubbles 360craigs, 16 Mar 2017 | Read review
“ask for high level and near lift”
 of 5 bubbles tayh2014, 12 Mar 2017 | Read review
“High floor”
 of 5 bubbles zzzSleepyzzz, 6 Mar 2017 | Read review
5 of 5