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Dec 17, stayed in Holiday Inn Pattaya then Holiday Inn Bangkok for family holiday trip. Is very difficult not to see the vast difference and make comparisons of both hotel.
In terms of room size, amenities and staff service, Holiday Inn Pattaya wins high points....More
Response from Juthamas S, Front Office Manager at Holiday Inn BangkokResponded 18 January 2018
Greeting from Holiday Inn Bangkok and thank you for your support.
First of all, please accept my sincere apology regards your latest experience during your
stay with especially with staff attitude. Please kindly be informed that we have taken this issue seriously and...More
Supposed to check in today. 6pm now and still waiting for my room. Staff made no attempt at service recovery until I questioned them.
Lets see if I can get my room at 7pm as promised. Check my previous reviews, I am usually accomodating, but...More
Response from IHGService, Guest Relations Manager at Holiday Inn BangkokResponded 1 February 2018
Thanks for choosing us for your trip in Bangkok and sharing your thoughts! I'm very sorry to learn about your unpleasant check in experience. Everybody here wants each of our guests to leave with pleasant memories. Keeping that in mind, I reached out...More
If you want to stay in downtown Bangkok and prefer an upper middle class hotel then choose this one. Not only are you in a good spot already, surrounded by upending shopping possibilities, you also have the sky train in front of the hotel that...More
Response from Juthamas S, Front Office Manager at Holiday Inn BangkokResponded 10 January 2018
Thank you very much for your time reviewing us online.
We are very happy to know that you had a pleasant stay with us and satisfy with our location, gym as well as service provided by hotel staff.
We are looking forward to...More
Great re-furbished hotel and in the best location close to eveything ..... cannot fault this hotel!!! Stayed for 6 nights and cant wait to come back again!! It is right next to the Intercontinental so you can go to their restaurants - Theo Mio is...More
Response from Juthamas S, Front Office Manager at Holiday Inn BangkokResponded 5 January 2018
Thank you very much for your kind support at Holiday Inn Bangkok.
We are pleased to learn that you had an enjoyable stay with us and of course love
our refurbish room.
We are looking forward to welcoming you back again in the...More
The location is really convenient, less than 5mins walk to Chit Lom MRT station and short walk to CentralWorld or add another 10mins to Siam Paragon. There is also Big C supermarket in front of CentralWorld if you want to buy Thailand delicacy. So again,...More
Response from AWESOMEMUMMY | Reviewed this property |
The front rooms (the lower end rooms) are those that are done with the renovation. The higher end rooms are being renovated now, but then, those are in the new wing at the back during January 18 which is non peak season for... More
The front rooms (the lower end rooms) are those that are done with the renovation. The higher end rooms are being renovated now, but then, those are in the new wing at the back during January 18 which is non peak season for the hotel. Give them a buzz, or alternatively, you can call IHG’s tol free number to check if the hotel is still undergoing renovation.