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JW Marriott Hotel Bangkok

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#38 of 839 Hotels in Bangkok
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2,039 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Bangkok
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Showing 1,766: English reviews
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 March 2015 via mobile

Low quality food and wine and horrendous price for the evening buffet. Expected much better from the Marriott. Other customers are noisy and pushy. Staff tried their best. Recommend to go somewhere else.

Helpful?
2 Thank Lizzy L
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Lizzy L, I am very disappointed to read your review and feel very sorry that we were clearly not able to impress you with our otherwise highly popular evening buffet. If you could contact me personally to expand on your feedback I would be very grateful. My email is jd.spira@marriott.com. Thank you very much in advance and I truly... More 

Perth, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2015

What a beautiful hotel full of smiling faces and exceptional service, The doorman, check in staff, cleaners and catering all made the stay a wonderful experience. A highlight at breakfast for me personally was the "Crepe Station". I also found the choice of healthy drinks available at breakfast time were also well thought out. Omelette's were also a stand out... More 

Helpful?
Thank WallsofJerihco
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear WallsofJerihco It’s a pleasure to read your review on Trip Advisor! We pride ourselves on our service standards and I am glad to see we have lived up to your expectations! Our food and beverage outlets get a lot of praise for the food quality and selection. In fact, four of our restaurants have won awards in various categories... More 

Tokyo, Japan
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 March 2015

Loved the position near some great shopping and restaurants , the room was as expected , very good ! , loved the bathroom , the staff were very nice and helpful at all times . The lobby had fresh flowers all the time . great

Helpful?
Thank Chie K
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Chie K We are pleased to see you had a great stay with us! Our location is an asset, being close to some great shopping, the Sky Train Stations and to the Express way. Your feedback about the team and our rooms will be shared with all. Thank you for taking the time and writing us a very positive... More 

Ho Chi Minh City, Vietnam
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 March 2015 via mobile

J W is a great hotel to stay while in Bangkok. It is close to the Nana Plaza night activities area. Also easy access to the freeway to or from the airport. The lounge is a great place to eat and relax.

Helpful?
Thank chovavz
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear chovavz Thank you for your positive review on Trip Advisor! Glad to see you enjoyed staying at our hotel while in Bangkok. Our award winning Executive Lounge does get many positive reviews and I am pleased to see you were not disappointed. We look forward to welcoming you back in the future! Warm Regards Sabreena Jacob Resident Manager JW... More 

New Delhi, India
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 March 2015

I really life this place as it offers good food for across all Asian countries, which is one of the most important things while visiting another country. Also its location is near to the Sky train so commutation is not a problem, or else you can get Taxi also from the outside of hotel. Traffic is a problem in BKK,... More 

Helpful?
1 Thank 11_Dhiraj
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear 11_Dhiraj, Thank you for your positive review on Trip Advisor! We are pleased to see that you liked our hotel and the food offerings. We do enjoy a great location, being close to the Sky Train stations and the expressway. We hope to welcome you back in the near future. Warm Regards Sabreena Jacob Resident Manager JW Marriott Hotel... More 

Level Contributor
92 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 March 2015

Once again have to say the J W Marriott in Bangkok delivers on all fronts. It is an upscale hotel and obviously priced accordingly but the hotel and standard of service is second to none. Well located for shopping ,business connections and the livelier side of Bangkok. Luxury car service from the airport and one of the best executive lounges... More 

Helpful?
Thank John O
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear John O Thank you for your very positive review on Trip Advisor! We are very pleased to see that you have enjoyed your stay with us. The location is one of our strengths as you say for all the right reasons. Our Executive Lounge does get very positive reviews from a lot of guests and I am pleased to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2015

I have stayed in Marriott hotels all over the world as they a safe choice for good quality (save this one). Simply, I will not stay here again on future trips to Bangkok. The room itself was OK, but the shower was horrible. The water temperature could not be controlled in either of the rooms (we had 2). it changed... More 

Helpful?
Thank Michael M
Sabreena_Jacob, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Michael M We thank you for your constructive feedback on Trip Advisor. I am sorry that your experience with the hotel showers has not been good. We are in process of looking into our process and the same will be rectified. I am also reaching out to you on a separate email to get some additional inputs on our... More 

Ghaziabad, India
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 March 2015

I stayed between 7th to 9th January 2015. It was a pleasure staying here. The staff was extremely courteous and helpful, The hotel is well connected to mostly all parts of the city and specially the Malls. Overall a pleasant stay!

Helpful?
Thank Ankur1942
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Ankur1942, thank you for this very pleasant review of the JW Marriott Hotel Bangkok! The "extremely courteous and helpful staff" are always delighted to have their efforts recognized on this forum :-) We hope to be welcoming you back soon! Kindest regards, Jean-David Spira Assistant Director of Food and Beverage JW Marriott Hotel Bangkok More 

Ras Al Khaimah, United Arab Emirates
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 March 2015 via mobile

Well!! I did like everything in this hotel during my stay in bangkok for 4 nights, hotel facility is good, staff were extra friendly and the general atmosphere is great there, but what I did not like there is the hotel policy that says if you are having a guest you have to get down to meet them in the... More 

Helpful?
1 Thank Hawe_M
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Hawe_M, Thank you very much for taking the time to review the JW Marriott Hotel Bangkok on TA! I am very pleased to read that you have enjoyed your stay with us mainly because of the "extra friendly" associates and the great general atmosphere. We hope to be welcoming you back soon! Kindest regards, Jean-David Spira Assistant Director of... More 

Zagreb, Croatia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 March 2015

This hotel lived up to its reputation , it is hard to beat , nothing to complain about , the staff are the best so far , very well presented and polite . our room was fantastic , really comfortable bed and nice linen , the best .

Helpful?
Thank conrad f
JDSPIRA, Manager at JW Marriott Hotel Bangkok, responded to this review

Dear Conrad F, What a great review! We're so happy to read that we literally ticked all the boxes :-) This truly rewards all the efforts put in by the whole team. Thank you! We look forward to be serving you again soon. Kindest regards, Jean-David Spira Assistant Director of Food and Beverage JW Marriott Hotel Bangkok More 

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Style and substance combine for tremendous results at the JW Marriott Hotel Bangkok. Located on the famed Sukhumvit Road, our luxury hotel offers travelers an unbeatable city centre location from which to explore Bangkok. Arrive with ease - we're just steps from the BTS SkyTrain - and check into our modern, thoughtfully-designed guest rooms. Thanks to our luxury bedding, marble bathrooms, and an array of modern conveniences, you'll immediately feel pampered. Spend your days touring the plethora of local attractions, or take time to relax at our on-site spa and health club. Foodies will delight in our impressive assortment of restaurants, which include award-winning buffets at Marriott Café, sushi at Tsu Japanese Restaurant, and fresh pastries at Bangkok Baking Company. Moreover, with over 15,000 square feet of flexible venue and meeting room space, we're a fantastic choice for business and personal events alike. Come discover a unique brand of luxury here at the JW Marriott Hotel Bangkok. ... more   less 

Additional Information about JW Marriott Hotel Bangkok

Address: 4 Sukhumvit Road, Soi 2 | Klongtoey, Klongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $194 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Bangkok 5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Marriott Hotel Bangkok
Marriott Bangkok
Bangkok Marriott
Hotel Style:
#8 Business Hotel in Bangkok
#25 Spa Hotel in Bangkok
#30 Romantic Hotel in Bangkok
#33 Luxury Hotel in Bangkok
#55 Family Hotel in Bangkok
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors and preferably the xx-2x.”
 of 5 bubbles firozk321, 30 Nov 2016 | Read review
“High floors give you great views of the city.”
 of 5 bubbles chrisABQ0522, 28 Nov 2016 | Read review
“Rooms facing north-east provide interesting views and still avoid afternoon direct sun”
 of 5 bubbles MusiaL_13, 27 Nov 2016 | Read review
“top floors will give you a nice view on the river and City with its gloomy lights at night”
 of 5 bubbles andyturner6051, 26 Nov 2016 | Read review
“away from the lift and the main street side”
 of 5 bubbles robertsfc, 23 Nov 2016 | Read review
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