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Royal Orchid Sheraton Hotel & Towers

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#67 of 844 Hotels in Bangkok
Certificate of Excellence
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Royal Orchid Sheraton Hotel & Towers
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4,051 Reviews from our TripAdvisor Community

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Showing 2,746: English reviews
Rio de Janeiro
Reviewed 5 days ago NEW

Bangkok is a great place to find a good deal on hotels as there are so many options which makes chains offer competitive prices even at 5 star level. At first it seemed difficult to settle on an area, but after lots of research my wife and I decided that the Chao Phraya river was the place to be on...

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Helpful?
Thank Frederico N
Reviewed 5 days ago NEWvia mobile

Nice hotel and pools, great location, helpful staff, nice river view from room, food fine, absolutely no complaints. If you are looking for a central Bangkok base for a few days to do some sightseeing then this hotel is a good option and offers better value than others in this location.

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Helpful?
Thank Rob T
Leicester, United Kingdom
Reviewed 6 days ago NEW

i Booked the room through Booking.com, On arrival we were given a room upgrade, Our room was on the 18th floor overlooking the river. We had a Massive double bed & well equipped large bathroom. The hotel its self was great but the surrounding area is a dump!

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Helpful?
Thank doormouse2014
Ko Samui, Thailand
Reviewed 1 week ago NEW

I stayed here 4 times in 2016 such a mazing SPG Lounge staff from Ms. Oh Lounge Manager and Ms. Mildly very insightful with every single information given. We don't have to visit Concierge just with them we got everything we needed. The room view is stunning by the river, nice room and very convenience business corner. Hotel has the...

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Helpful?
Thank PPMH2910
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear PPMH2910, Thank you for your continuous support of the Royal Orchid Sheraton Hotel & Towers. It is great to hear that you found our service at Sheraton Club Lounge to be amazing. I will pass on your kind comments to our Club Lounge team. I am glad that you enjoyed the stunning river views in your room and our...

Reviewed 1 week ago NEWvia mobile

The hotel is "ok" but a bit outdated. The service in general is decent, nothing to be wowed of but decent. Except a bad exeprience I had on Guesday morning with a concierge staff in charge or getting taxis to the customers. Unpolite and rude, he clearly showed to the crowd waiting that we were bothering him. Tje opposite of...

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Helpful?
Thank Tonxico
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Tonxico, We appreciate your time in sharing your stay experience with us. I sincerely apologize if our service did not meet your expectations. I have taken note of your comments and share it with the team concerned for further improvement. Please rest assured that we do take your feedback seriously and that we will do our utmost to better...

San Francisco, California
Reviewed 1 week ago NEW

If location is your priority, stay at this hotel. It was easy to get to the nearby attractions which allowed us to maximize our short two day stay. You are guaranteed the quality of Sheraton, including the comfortable bed, roomy rooms and nice amenities. When you're inside it felt like an "anywhere Sheraton", but given the location, you are swept...

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Helpful?
Thank Ovenbird
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Ovenbird, We appreciate the time you spent in sharing your positive feedback with us. I am glad that you appreciated the hotel’s location which allows you to explore the nearby attractions. I am pleased that you found our Sheraton Signature Bed to be comfortable and enjoyed our amenities. It is also great to hear that our associates were friendly...

Ouagadougou
Reviewed 1 week ago via mobile

The best thing about this hotel are the river views. There is a second pool over a bridge that is much nicer. Great staff. Easy access to many of the river boats. The breakfast provided on the 27th floor was very basic.

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Thank Boulah
Sitges, Catalonia, Spain
Reviewed 1 week ago

Popped in on the off chance just to see, I cannot recommend it enough, very friendly helpful staff, beautiful facilities A true 5 star hotel. Beautiful restaurants, catering for all tastes, delightful room, with club lounge facilities and views of the river and city that are priceless. Can't wait to return in March and stay longer.

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Helpful?
2Thank LadyDiamondS
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear LadyDiamonds, I am delighted to know that you had a wonderful time here with us. I am so happy that our associates were very friendly and helpful and able to assist your needs and that you enjoyed our delightful room, our excellent cuisine, the Sheraton Club Lounge’s facilities and you found the river and the city views to be...

Reviewed 1 week ago via mobile

5* views, food, attention and service. A bit far from everything, but breathtaking views of the river. Take a hotel riverboat to the sky train to get downtown to the Centreworld area, or over to Sukhumvit. Excellent river terrace atmosphere. 24m pool for lap swimmers. Excellent fitness facility with good equipment. Many choices for dining in but not very much...

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Helpful?
Thank Jim L
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Jim L, I am very pleased to know that you enjoyed the food, the breathtaking views of the river, and that you appreciated the service provided by our associates. I am also happy you found our Riverside Terrance’s atmosphere and our fitness facility to be ‘excellent’. We appreciate your time in sharing with us your experience. Sincerely yours, Regina...

Reviewed 1 week ago

The Royal Orchid was the hotel that was included in an overnight stay package arranged by our cruise line. The Royal Orchid has the most efficient, the best organized system for handling group check-ins. They are the experts - walk-in, give them your name, and you are handed your room key immediately. In addition, the hotel is a lovely hotel,...

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Helpful?
Thank rjctexas
GMRosh, Hotel Manager at Royal Orchid Sheraton Hotel & Towers, responded to this review

Dear Rjctexas, Wow! Thank you for this great feedback. It is amazing to hear that you had an enjoyable stay at Royal Orchid Sheraton Hotel & Towers. I am delighted that the check-in process was fast and smooth. I am also happy that you found our hotel to be ‘lovely’ and that you enjoyed our excellent service provided by our...

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Staying in Silom

Neighbourhood Profile
Silom
Despite the lack of any major tourist attractions, this lively neighborhood is a favorite of many. Whether it's the (somewhat naughty) nightlife of Soi Patpong, the various handicraft night markets or the plethora of dining options that tickle your fancy, a night out in Silom is a must on every itinerary. It's worth a stop during daytime, too: join office workers on a quest to tasty street food during lunch and shop at Silom Complex for a great mix of Thai and international stores. After a day of strolling around the congested sidewalks, a visit to Silom's Lumphini Park, Bangkok's answer to NYC's Central Park, is a welcome change of scenery.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Sushi, Asian, Thai, Japanese, International, European
Riverside Grill
Riverside Grill
Cuisines: Seafood, Grill, European
Giorgio's
Giorgio's
Cuisines: Italian, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located on the legendary Chao Phraya River with exquisite views, we offer a pleasant combination of warm Thai hospitality and world-class service in a modern setting just minutes from Bangkok's business districts, entertainment, and attractions.Enjoy the refined style and modern comforts of a relaxing riverside hotel. Take time out at our two pools or book a spa treatment, discover exciting cuisine in our six restaurants and bars, or experience memorable events in 22 unrivaled function rooms.All 726 of our spacious guest rooms and suites boast spectacular panoramic river views. Revel in the warm, calming, and contemporary ambiance of these well-appointed accommodations, featuring subtle Thai style and the Sheraton Sweet Sleeper™ Bed. ... more   less 

Additional Information about Royal Orchid Sheraton Hotel & Towers

Address: 2 Charoen Krung Road Soi 30 | Siphya, Bangrak, Bangkok 10500, Thailand
Region: Thailand > Bangkok > Silom
Price Range: $136 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Orchid Sheraton Hotel & Towers 5*
Number of rooms: 726
Reservation Options:
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Also Known As:
Royal Orchid Sheraton Hotel And Towers
Sheraton Royal Orchid
Sheraton Bangkok
Royal Orchid Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#39 Romantic Hotel in Bangkok
#43 Spa Hotel in Bangkok
#44 Family Hotel in Bangkok
#53 Business Hotel in Bangkok
#60 Luxury Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Royal Orchid Sheraton Hotel & Towers staff and other travellers.
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Questions? Get answers from Royal Orchid Sheraton Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you are, the better the views.”
 of 5 bubbles DadTravelOrganiser, 22 Jan 2017 | Read review
“ask for a river view”
 of 5 bubbles 751anthonye, 22 Jan 2017 | Read review
“Not sure if all rooms have river views, but definitely ask for it”
 of 5 bubbles brazilianwanderlust, 18 Jan 2017 | Read review
“Book a river view”
 of 5 bubbles doormouse2014, 17 Jan 2017 | Read review
“River view”
 of 5 bubbles kerrfam2017, 12 Jan 2017 | Read review
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