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Royal Orchid Sheraton Hotel & Towers

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Traveller (3661)
Room & Suite (1263)
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Overview
  • Excellent58%
  • Very good33%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(1,724 reviews)
“garden pool”(146 reviews)
“towers lounge”(39 reviews)
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Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Royal Orchid Sheraton Hotel & Towers
Special Offer:Free Night Stay
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,026)
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3,367 results
Traveller rating
1,929
1,073
252
77
36
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1,929
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252
77
36
Show reviews that mention
All reviewsthe rivergarden pooltowers loungeshuttle boatthai restaurantswim up barthe club loungehotel boatriver view roomchao phrayafree boatour honeymoonskytrain stationhigh flooreasy accesswat arunbreakfast buffet
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1,511 - 1,515 of 3,367 reviews
Reviewed 7 March 2015

the hotel is on the banks of river with good view but every time you want to go out you need a taxi or tuk-tuk which is tiring because of high charges and no walkable connectivity to BTS. The lobby is big but rooms are...More

Thank NTalan
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded 13 March 2015

Dear NTalan, Thank you for taking the time to share your valuable feedback with us. I sincerely apologize for the shortfalls and inconvenience you encountered during your stay. I have shared your feedback with my team for future improvement. With regards to your comment to...More

Reviewed 7 March 2015 via mobile

Stayed two nights while passing through thailand on our way to phuket- Location is key! Its right on the river with the water taxis pretty much 20 ft of building. Taxis and tuk tuks outside at all times to take you where you need to...More

1  Thank foulitsa5
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded 10 March 2015

Dear Foulitsa5, I am glad to hear you had a nice stay and that you appreciate our river view from the room. We are very lucky indeed with our central location. It's a fun and vibrant neighborhood but also offers multiple transportation options for our...More

Reviewed 5 March 2015

Pretty nice hotel, great location on the water, and the view towards both ends of the river. However, the staff was surprisingly bad, especially for Thailand: it took almost 40min to check in; the guy dropping off the bags stood around for about 2min looking...More

Thank Marina N
Response from GMRosh, Executive Assistant Manager - Operations at Royal Orchid Sheraton Hotel & TowersResponded 12 March 2015

Dear Marina N, Thank you for taking the time to share your valuable feedback with us. I sincerely apologize for the shortfalls and inconvenience you encountered during your stay. I have shared such constructive feedback with my team for immediate improvement and do hope we...More

Reviewed 2 March 2015 via mobile

Rooms really need to be upgraded and service SUCKS NO FREE WIFI IN ROOMS We asked where we could go around the hotel before our dinner cruise in 3 hours and they told us to take the free boat transfer so then we went and...More

3  Thank Lady_V808
Response from GMRosh, Executive Assistant Manager at Royal Orchid Sheraton Hotel & TowersResponded 5 March 2015

Dear Lady_V808, Thank you for taking the time to share your valuable feedback with us. I sincerely apologize for the shortfalls and inconvenience you encountered during your stay. Your feedback has been duly noted so that we may improve the consistency of our service and...More

Reviewed 2 March 2015

We booked a deluxe Riverview, and the view wasn't very deluxe but the noise was more than we wanted! Each morning and evening a lot of people take the ferryboat,(right in front of the hotel) and have to make a lot of noise even partying...More

1  Thank Ingrid N
Response from GMRosh, Executive Assistant Manager at Royal Orchid Sheraton Hotel & TowersResponded 5 March 2015

Dear Ingrid Nelis, Thank you very much for staying at the Royal Orchid Sheraton Hotel & Towers and for sharing your feedback with us. I have noted your constructive feedback with regards to the meal portions and the temperature of the swimming pool with our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Outdoor pool
Details
Price range
US$63 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Family Hotel in Bangkok
#39 Romantic Hotel in Bangkok
#49 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#77 Luxury Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$63 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Family Hotel in Bangkok
#39 Romantic Hotel in Bangkok
#49 Spa Hotel in Bangkok
#53 Business Hotel in Bangkok
#77 Luxury Hotel in Bangkok
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (3661)
Room & Suite (1263)
Dining (294)
Pool & Beach (286)
Amenities (97)
Business Centre & Event Rooms (14)
Family and Play Areas (4)
Nearby
Silom
Despite the lack of any major tourist attractions,
this lively neighborhood is a favorite of many.
Whether it's the (somewhat naughty) nightlife of Soi
Patpong, the various handicraft night markets or the
plethora of dining options that tickle your fancy, a
night out in Silom is a must on every itinerary. It's
worth a stop during daytime, too: join office workers
on a quest to tasty street food during lunch and shop
...More
Questions & Answers
Ask a question
Amy K
28 April 2018|
AnswerShow all 8 answers
Response from GMRosh | Property representative |
Hi! Yes, we offer dinner buffet in different themes with different prices. The price starts from THB 1,090++ per person for International Dinner Buffet. Discount is also applicable for SPG members, in which you can enroll... More
1
Vote
Harveynicks
25 April 2018|
AnswerShow all 4 answers
Response from GMRosh | Property representative |
Certainly, we can accommodate your requests. Kindly inform our restaurant manager when you place orders at any of our restaurants.
0
Votes
shrieshs
22 April 2018|
AnswerShow all 5 answers
Response from GMRosh | Property representative |
The hotel provides spa facilities with charges, called Mandara Spa. It is advisable to reserve your preferred time to receive special discounts.
0
Votes
Room Tips
"higher floors provide better views"
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"all the room facing to river. but 17 floor is the best as all escalator stop here."
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"We were on the 19th floor and had amazing views, but I think all the rooms are catered for this."
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"Club lounge upgrade"
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