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Sheraton Grande Sukhumvit, A Luxury Collection Hotel

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#9 of 846 Hotels in Bangkok
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Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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3,351 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grande Sukhumvit, A Luxury Collection Hotel
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Showing 2,533: English reviews
british columbia
Reviewed 22 January 2014

We will be staying at the Sheraton this week and so far the service and prompt responses to our several e-mails has been excellent. I'm no longer worried about the demonstrations as the protesters seem harmless. However it only takes one person to change that so we will avoid those areas. Looking forward to our stay.

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Helpful?
Thank catherine64
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear catherine64, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you had taken to share your feedback prior to your stay. We continuously strive to improve the level of our services and your compliments is definitely an encouragement to all of us. I hope that you had enjoyed your stay with...

Chicago, Illinois
Reviewed 21 January 2014

The Sheraton Grande is such a great oasis in the middle of Bangkok! I stayed there for 4 nights with my wife and we really enjoyed our stay. As SPG Platinum we were upgraded to one of the newly refurbished suites. The room was very spacious, the decor was classy, the bed very comfortable and, despite being on a low(ish)...

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Helpful?
Thank mcurtez
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear mcurtez, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you have taken to share your feedback with us. I am delighted to read that you had enjoyed our newly refurbished Grande Suite as well as your SPG Platinum benefits. Moreover, I am delighted to read that you had enjoyed the...

Ottawa, Canada
Reviewed 21 January 2014

The hotel is very nice and in a great location. Right across from Terminal 21, a new very modern shopping mall and a walkway attached to the Skytrain. The room itself was very beautiful and very well appointed. The breakfast buffet was exceptional and plenty of choices. The pool was nice, though not heated and the Spa was very good....

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Helpful?
Thank Rodin C
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Rodin C, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you have taken to share your feedback with us. I am pleased to read about your positive experiences and that you had enjoyed the convenience of our Grande Connection and central location, the spaciousness of our guestrooms, breakfast buffet at...

Singapore, Singapore
Reviewed 20 January 2014

Me and my partner had a booking for February 6-8, 2014 in the hotel and due to the recent Bangkok riots chose to cancel our Bangkok trip for safety reasons. My partner phoned up the hotel to ask for a refund 2 days ago, which is approximately 2 weeks plus for the said booking and the hotel staff refused to...

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Helpful?
7Thank wheng_2159
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear wheng_2159, May I first point out that there are no riots in Bangkok but street protests. I am surprised to read your comments as it is our practice to first offer an extension of the deposit to be valid through 2014. And if this is not acceptable, we will provide a refund. Moreover, I wish to emphasize that the...

Bishops Stortford, United Kingdom
Reviewed 20 January 2014

Transited through Bangkok in January and December and stayed at The Grande both times. As an SPG gold member we were upgraned to a Grande Deluxe room, which was connected to a similar room for our children. Lots of space in the rooms... Food in the Hotel was very good and not overly priced, when the Grande Club card was...

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Thank 66BJF
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear 66BJF, Thank you for choosing to stay at Sheraton Grande Sukhumvit on both your transits in January and December and for taking the time to share your feedback with us. I am delighted to read that you had enjoyed the spaciousness of our guestrooms, the food selection especially the breakfast and seafood buffet at Orchid Cafe, and the convenience...

Hong Kong, China
Reviewed 20 January 2014

I go through Bangkok once or twice a month, in my line of work all I care about is that I go to a hotel in which I can rest, my job is traveling and once you have been in BK twenty or thirty times, it gets kind of old, my priority is to rest. This Sheraton probably has the...

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1Thank Spaniardgipsy
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Spaniardgipsy, Thank you for your continuous support and loyalty towards Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok. The voice of customers is critical in maintaining our high standards and I am pleased to read about the positive interactions you had during your stay with us. Your compliments have been shared with our team and they were delighted to...

Reviewed 16 January 2014

Right from the comfortable easy check -in at early hours to late check-out, our stay could not have been better. The staff were very courteous and accommodating. Veera, the front desk staff was extremely helpful and surprised us by gifting mouth watering chocolates on our departure. We were amazed by the awesome quality of food and it's presentation whenever we...

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Helpful?
Thank Sdrolia
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear Sdrolia, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, Bangkok. I am delighted to read about the positive experiences you had with our Luxury Collection ambassadors and that you had enjoyed the food selection as well as the convenience of our central location. Your compliments had been shared with Khun Veera,...

Dubai, United Arab Emirates
Reviewed 15 January 2014

We stayed there for 3 nights zith a child of 4 years old, the Hotel is very well located with direct access to the Metro station, the room is very clean, the staff is amazing, very kind, very helpful, smiling all the time, their breakfast was very rich and variable, it meets all the tastes...I highly recommend this hotel. The...

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Helpful?
Thank Anis H
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear sabanis, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you have taken to share your feedback. It is of my greatest pleasure to read that you had enjoyed the convenience of our Grande Connection, the cleanliness of our guestrooms, the breakfast buffet at Orchid Cafe and the level of service...

Cape Town
Reviewed 12 January 2014

Excellent location. Few steps away from the Skytrain. Clean hotel and quite spacious. Breakfast is more than adequate. They do tell which dishes contain pork and keep them separate. The Gym was also good.

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1Thank miles28
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear miles28. Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you have taken to share your feedback with us. I was delighted to read that you had enjoyed the convenience of our central location, the breakfast buffet at Orchid Cafe and the equipment at our Fitness Center. I have shared your...

NY
Reviewed 12 January 2014

A lovely hotel - with a cordial and helpful staff, very large rooms, a nice breakfast buffet, and nice common facilities. Only comment would be that the pool is rather small for a town that is often so hot, and while we were there, a lot of construction noise made the pool facilities a little less desirable. Overall, a really...

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Helpful?
Thank SuperTraveller2222
GMSGS, General Manager at Sheraton Grande Sukhumvit, A Luxury Collection Hotel, responded to this review

Dear SuperTraveller2222, Thank you very much for choosing to stay at Sheraton Grande Sukhumvit and for the time that you have taken to share your feedback with us. I am delighted to read that you had enjoyed the level of customer service provided by our team of Luxury Collection ambassadors, the spaciousness of our guestroom, breakfast buffet at Orchid Cafe...

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Staying in Sukhumvit

Neighbourhood Profile
Sukhumvit
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Sukhumvit Road in the heart of Bangkok with a walkway connecting the hotel lobby to the convenience of the Skytrain and the MRT underground, guests are moments away from enriching cultural sights, palatial shopping malls, a cosmopolitan dining scene and vibrant nightlife. ... more   less 

Additional Information about Sheraton Grande Sukhumvit, A Luxury Collection Hotel

Address: 250 Sukhumvit Road, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Price Range: $212 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grande Sukhumvit, A Luxury Collection Hotel 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Sheraton Hotel Bangkok
Sheraton Hotel Grande Sukhumvit
Sheraton Bangkok
Bangkok Sheraton
Hotel Style:
#6 Spa Hotel in Bangkok
#8 Luxury Hotel in Bangkok
#11 Family Hotel in Bangkok
#13 Business Hotel in Bangkok
#16 Romantic Hotel in Bangkok
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grande Sukhumvit, A Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grande Sukhumvit, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors are peaceful”
 of 5 bubbles n0la100, 23 Feb 2017 | Read review
“be a SPG member.”
 of 5 bubbles ADA187, 22 Feb 2017 | Read review
“Check out the deals they offer.”
 of 5 bubbles trodd, 17 Feb 2017 | Read review
“The pool is a must, allow time to enjoy it”
 of 5 bubbles jocka255, 16 Feb 2017 | Read review
“Executive club room or any high floor room with city view”
  • View from the hotel room
 of 5 bubbles 476jael, 16 Feb 2017 | Read review
5 of 5