We had a grand recrption n was given all the information needed for a restful n peaceful stay. The room was decorated for the occasion and flowers a cake to top it all. The staff were specially friendly and helpful all the way. Providing our needs and their wonderful treatment. I must mention the staff at Club - Mr Garfiw who was most attentive and pleasant and was most accommodating. He deserves all the Vomiments one can give for service. Thank you
The Grand Hyatt Erawan is a beautiful hotel centrally situated. You can reach all the tourist attraction using the sky train or the Metro. The sky train can be reached using the sky walkway and the nearest station is only a 5 minutes' walk from the hotel.. The facilities such as the pool are a great way to relax after a day of excursions. I really liked the fitness center. One of the largest I have encountered.in any Hyatt hotel. The cigar bar in the lower level has a good selection of cigars and spirits. Not far from the hotel, reachable by the skywalk is a complex called "Groove" that is hopping in the evening with live music in plenty of bars and decent food options.
One of the reasons to visit Thailand is the genuine welcome you receive as a guest to the country. The Grand Hyatt personifies this - it never fails to deliver and offers exceptional service always. Staying here never disappoints. And I say that after 30 years of visiting the country. Its great location is another reason, being near 2 BTS stations and within a short walk to shopping malls and food offerings.
The showers need complete updating if the Hyatt expects to compete with all the newer hotels in the Erawan area. There are 4-6 hotels within walking distance who completed renovations during the Covid shutdown and who now offer much better value to business or tourism travellers. The Club Level lounge was once the domain or reserved, quiet business travellers. It is now the haunt of ravenous tourists who use it as a substitution for 2 meals each day - they pounce of the food in the lounge as if they hadn't eaten in days. The Hyatt needs to impose age restrictions and limit food and drink offerings to somehow regulate the extent of the churlish behavior now on display each evening on the 17th Floor.
The beauty of the hotel, an impressive lobby with full of vegetation and a design that opens the heart, the staff accompanies and helps from the moment of reception at the hotel until departure, even when asking for a taxi, they make sure to negotiate with the driver and only upon receiving a fair price, offer the guest and ask for his consent. This is our fourth visit to the hotel and each visit strengthens our decision to return.
Stayed at the Grand Hyatt Erawan. Hotel is under some renovation but nothing to interfere with your stay. Rooms are spacious. The staff is absolutely amazing. Club room is worth the extra cost as you get access to cocktails and canapés from 530. Amazing location is your a shopaholic. Taxis very expensive from the hotel, suggest you walk to the main road. Food is nice, the buffet at main restaurant is really good.. very limited vegetarian options. Breakfast gets little bit crazy but the food and fresh juices make up for the wait. Great location, great hotel, the staff at the Salvia restaurant were amazing
The Grand Hyatt is total luxury. You are greeted warmly every time you enter or exit the hotel, the door is opened for you, and every request is promptly met. A beautiful hotel and the Executive Level is well worth the splurge. A lovely breakfast each morning, cocktails and heavy appetizers, and the staff truly knows your name. Our room was beautiful and kept spotless by housekeeping. The buffet on the ground level is more than bountiful. The hotel location is central for sightseeing. I highly recommend this hotel.
Grand Hyatt Erawan is situated in a very convenient location. The service is excellent and the rooms are spacious. The breakfast is great with a wide spread of choices. Credit goes to Garfiw and the staff of Grand Club. Meticulous service from all of the hotel staff. I will definitely choose the Grand Hyatt Erawan whenever I visit Bangkok.
I had the pleasure of 5 nights at the hotel recently. I have stayed there before and it was wonderful to go back again. The level of service is amazing and the staff are helpful and friendly. Rooms are cleaned twice a day, the breakfast buffet is excellent, the pool has great service and the staff who work in the shops and bars on the LL floor are the best, particularly Bebe and Ying. I can’t wait to go back again and would thoroughly recommend it to all.
Grand Hyatt Erawan provides more than a 5 star service to all guests. From concierge to front desk to restaurants etc, all the staffs were all well trained and attentive to all our needs. Rooms were spacious and cozy, with a large king sized bed as well as toiletries provided. Best of all, it is conveniently located near lots of shopping malls, restaurants, BTS transport system and also the well known Erawan shrine. Buffet breakfast will tempt everyone with its choices. Swimming pool and fitness Centre were also fantastic. Will definitely be back again