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4.0
#352 of 1,253 hotels in Bangkok
Location
Cleanliness
Service
Value
The Silom Serene, a boutique hotel provides a perfect haven for total relaxation and rejuvenation from the hustle and bustle of modern city life. Although the Silom Serene is centrally located in the prime business district of Bangkok, it is surrounded by lush tropical gardens and an inviting outdoor swimming pool as well as a Jacuzzi, thus providing ample seclusion from the commotion of the city of Bangkok.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Boutique
Languages Spoken
English, Thai
Location
7 Soi Pipat Silom Road, Bangkok 10500 Thailand
Name/address in local language
Silom Serene, Boutique Hotel
663 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Where to start? underground secure parking. A steakhouse and brilliant restaurant and room service. My room was a basic room, basic, wow, with everything you would ever need, large bath shower unit, hairdryer etc, huge 6ft square bed, flatscreen tv, fridge, room safe, gowns, slippers drink-making facilities, the list is endless, and would not justify how good this hotel is and it was only around the £35 per night mark. If your looking for a central Bangkok hotel then this is it .
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip:there are pool views, but who needs views in the centre of the city .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monkorn Usavakul, General Manager at Silom Serene, Boutique Hotel
Responded 4 Mar 2020
Wow, what a fantastic review you've extended to us! I can't thank you enough!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a few meters away from Silom Road, this property is close to the red light district. The property itself is in a quiet street but when you get to the main road, things are bustling. The room was clean and looks well maintained. However, I feel that the lighting is too dark. The staff were very good to us. They accommodated bedding change by giving us a different room. When I forgot my other phone in the Grab car, they helped me with contacting Grab customer service. I was able to get the item back because of their help. Our booking includes breakfast and it’s just your standard breakfast that has local and western options. They have a pool and jacuzzi while it is small, it doesn’t get crowded either. We were here during Songkran Festival and during the 3 day event, they set up buckets of water outside which you can use to refill your water gun. They even put ice to make the water cold. I would love to stay here again when come back.
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We used this hotel on the recommendation of our tour guide as a base for 3 different stays over a near 4 week travelling tour through Thailand and Laos. The hotel is very well located and easy to get the skytrain or metro. We had 2 rooms on each stay and the standard was pretty mixed, from good to average. Most had a slight smell of dampness.
Breakfast is pretty dire and basic. You'll give up and go to one of the many Starbucks within easy walking distance. The bar and restaurant and basic too.....we tried ordering a cocktail and the bar staff had to google the recipes despite the being on the menu.
Pool area is small but well kept. It doesn't get any sun for most of the day but its an outside space in central Bangkok.
The location is just far enough away from the seedy 'ping pong' bars and lady boy bars so it doesn't feel unsafe and isn't full of drunks.
There is a small 7-11 100 metres down the street and also a very helpful local laundry business. She does a great job and didn't cost much!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked this hotel primarily for pool use. We could not use pool as the water condition was dirty with grimy, unclean pool walls and black mould on steps. We paid more than usual for this Bangkok hotel because of pool. It was unswimmable. The area gets very little sun and required pool water treatment is lacking. We notified staff and after 3 days pool remained the same.
The two rooms we were allocated were both so dated and the beds on level 2, in the twin bed room were very firm. We requested to move to a high floor room with a shower (no bath tub) as one of us is disabled. Our request was delivered with kindness and understanding.
If you want peace and no traffic noise then request high floor pool view however we were informed that high floors were smoking floors. This is not the case on level 5 but traffic noise from Soi 3 can still be heard in street facing rooms. Thai staff were hospitable and housekeeping was excellent. Early check in was appreciated.
Wifi was inconsistent and required repeated sign in. Wifi was of no use for streaming or video calls to family back home. We would not recommend this hotel or stay again.
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Date of stay: July 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a 10 day quarantine in Silom Serene in the mid of Oct. Firstly, I would like to say thank you to Mr Arno from F&B department for his assistance from the 1st day to choose the meal for a whole week, change my lunch and dinner into vegetarian and my further requests for more fruits and vegetables. Actually, I strongly recommend any holidaymakers who have difficulty in choosing food, please contact him ^^. Secondly, my room was spacious and clean, the view faces to the street and has sunlights. Thirdly, one day before my departure day, I have received message from Guest service agent via Line to ask for my departure time and I could be late check out FOC. It's highly appreciated. Personally, I have been working in the hospitality industry for 3 years and It is the review from my heart. ❤❤❤
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just returned from a fabulous vacation in Thailand. I wanted to immediately write a review of this hotel, I Absently (unbelievably) left my camera in our room when we left this hotel for our stay in Phuket. The honest and thoughtful employees of Silom Serene not only found my camera but called the local tour agency I was working with. Because of their help, I received my camera via mail before I left Phuket. Thank you Silom Serene for a lovely stay as well as the return of my camera and all my vacation photos.
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Date of stay: March 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monkorn Usavakul, General Manager at Silom Serene, Boutique Hotel
Responded 15 Mar 2020
Thank you so much for sharing this delightful review of your recent stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DON’T GO HERE! The worst service ever! I have never in my life gotten this low guality service. Receptionist did not even take an eye contact, did not apologoise for multiple room changes, did not greet you when going in or out. The guy in reception called prank phone call in the middle of the night and an hour came behind our door knocking, then left. So i think this is a very serious issue, when you start disturbing your customers on purpose. I tried to contact the manager via email, but given address does not work. Rooms are dirty, smelly and noisy and they can also check you in to the smoking room without asking if it suits you or not.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip:AVOID! Dirty area, full of rats, trash, homeless.. You can get a nice hotel with this price in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We used this hotel for our 4 day visit to Bangkok as part of our holiday in Krabi. The hotel was excellent in all respects. The staff were all so friendly, charming and very helpful. We had a lovely room which gave a great view of the Mahanakhon Tower. It was very spacious, clean and contained everything for our needs. Breakfast was also very good with a good selection of various food, but the bonus was that they cooked omelettes of your choice. We never got chance to use the pool, but it was a lovely area in a beautiful little garden. The hotel is also located in an area of Silom, with just a short walk to the underground, skytrain and the quite amazing Patpong night market. We had a fantastic time sightseeing Bangkok during our 4 days and this hotel was just perfect and so a big thank you to everyone at the hotel that made our short visit lovely. Kindest Regards Martin and Linda Spanswick
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Outdated and shabby hotel with negligent staff. We stayed here for three nights (unfortunately could not leave earlier as the we had paid the room in advance). First they gave us room from 3. floor facing the very noisy street. When we asked for another room, they moved us to smoking floor to shabby, smelly room and then claimed those where the only options. We would have understood if treaded nicely, but most of the staff had displeased attitude and they where rolling eyes, when asked for a more quiet room. After first night we were moved to another room, which was better (no traffic noise or smoke), but still with dirty walls, broken furniture and super loud A/C. Don't understand how this is a 4 start hotel? Maybe 25 years ago, but not anymore. Desperately needs some renovation!
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip:Don't go here! There are hundreds better options in Bangkok.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great under rated hotel. I have stayed here many times over the years and its a real quiet achiever. Stayed in huge suite room, great value for money. Essentially the size of 2 rooms, half is bedroom and half is lounge room and stocked kitchen and dining space. Was really nice to have more space than i knew what to do with. The staff are really friendly and helpful and can’t beat location, short walk to bts and mrt and loads of restaurants and shopping. The pool area is nice, i must admit i never made it into the pool but saw others enjoying it. Its got a bit of an old school vibe as far as decor, which has its own charm. For the price cant be beaten.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Suite room is great value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello there, the Silom Serene is currently an ASQ hotel (Alternative State Quarantine) hotel that offers individuals or families who are looking to quarantine during the COVID-19 pandemic. We are not receiving any regular travelers at the moment. If you are looking to book a room to quarantine, please send your information and needs to our reservations team at 662 636 6599. Thank you.
I went down to the reception desk. The woman on duty was very kind and sent a housekeeper up with two blankets that he placed into duvets and added them to the bedding.
This helped at first a little but as they eventually flattened, they were almost useless.
You are right. We should have changed rooms.
There should be NO rooms offered with substandard bedding...period!!!!
There are more places to choose from in the Bangkok area.
PRICE RANGE
S$64 - S$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silom serene bangkok, silom serene hotel bangkok
LOCATION
ThailandBangkokSilom / Bang Rak
NUMBER OF ROOMS
86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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