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The Small Chiang Mai

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295 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reviewed 3 weeks ago via mobile

Not as advertised. Location is good and breakfast is fine. Fine if you need somewhere basic. Everything else is poor. The staff were very difficult to communicate with. The showers only stay hot for a couple of minutes and then it was cold. I asked several times for help with this but they just kept showing me how to turn...

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Helpful?
Thank Sarah G
Marketing_SmallGrp, Manager at The Small Chiang Mai, responded to this review

Dear Sarah G Thank you very much for visiting our The Small Chiang Mai and your candid feedback. I am disappointed that your last impression of our resort was not a positive one. Your comments are well noted for our further action I hope that in spite of this incident, we will have the pleasure of welcoming you back again...

Reviewed 15 January 2017 via mobile

Rooms are ok, bathrooms are ok. Fair price. The location is great. The staff is helpful. The breakfast is good, it can be improved.. I have no ide about the pool.. Good trade off between price and value I would recommend

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Helpful?
Thank Daniel G
Marketing_SmallGrp, Manager at The Small Chiang Mai, responded to this review

Dear Daniel G Thank you for your visit and your feed back. We are so happy to learn that you like our hotel. We really hope to welcome you back for your next visit in Chiang Mai. Warm regards, Petcharat Boonsopa Resident Manager

Nuneaton, United Kingdom
Reviewed 6 January 2017 via mobile

This hotel is very good value for money, especially if you go for the breakfast option as it is a decent spread. The staff are very polite, friendly and helpful. Room service is not available. Our toilet and shower blocked up a couple of times which was a slight inconvenience. There is a pool but it really is tiny and...

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Helpful?
Thank Joe P
Marketing_SmallGrp, Manager at The Small Chiang Mai, responded to this review

Dear Joe P Thank you very much for visiting our The Small Chiang Mai and your feedback. I am thrilled to read that you had a good time with us. We are looking forward to your next visit. Warm regards, Petcharat Boonsopa Resident Manager

Reviewed 5 January 2017 via mobile

We spent 5 nights here, 2 parents with 2 adult children, staying in adjacent rooms, booked by our travel agency. Although it says 3 stars, We personally feel it to be a reaching 2. As said before it looks good at first sight. It's trendy and all, beds are fine and supplies like towels and bathroom luxuries are present but...

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Helpful?
Thank Tamar v
Marketing_SmallGrp, Manager at The Small Chiang Mai, responded to this review

Dear Tamar v Thank you for your visit and your candid feed back. We are so sorry that unable to provide you the satisfied stay but all of your comments were well noted for our further action. We hope a chance to serve you again in the future. Warm regards, Petcharat Boonsopa Resident Manager

Reviewed 15 December 2016 via mobile

We had nothing but a bad experience at this hotel. Just a good job the location was good so we could get out of the hotel for as long as possible. The staff were not friendly at all, took us up into our room and didn't say anything to us at all. Gave us no information, we didn't know where...

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1Thank Marie T
Marketing_SmallGrp, Manager at The Small Chiang Mai, responded to this review

Dear Marie T Thank you for your visit and your candid feed back. All of your comments were well noted to shared with our team for our action. We do hope a chance to welcome you back again in the future. Warm regards, Petcharat Boonsopa Resident Manager

Victoria, Australia
Reviewed 12 December 2016

We recently stayed here for 3 nights. The rooms are a good size with a huge bathroom and small balcony. The breakfast on the roof every morning was beautiful with a choice of asian or western food. The hotel was very central and within walking distance to all the markets and lots of restaurants. The staff were very friendly and...

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Thank AustraliaMonza
Sydney, Australia
Reviewed 19 November 2016 via mobile

I stayed here for eight days and it is very central to everything. It is not 5 star but considering that I stayed in PULLMAN Hotel G in Silom prior in executive suite I still enjoyed my stay here. The rooms are clean, the air conditioning works well, the staff are friendly. The shower however did not have much water...

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Thank Mick F
Reviewed 26 October 2016 via mobile

This 3 star hotel was ideal close to Chinatown, Night Bazaar and within walking distance to the Sunday markets - the biggest market I have ever seen. The staff were friendly and helpful as much as they could. Their English wasn't wonderful but we got there most of the time. It was a concern on our last night as we...

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Thank Karen W
Kimberley
Reviewed 19 October 2016

From the moment of arrival the staff were so welcoming and could not do enough to assist in any matter required. Breaky on the roof was lovely and the beds comfortable. The hotel is very inexpensive and central to everything.

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Thank Caroline G
Reviewed 18 October 2016 via mobile

Got a good deal on this. The centre of Chang Mai is about ten minutes away walking. Hotel staff are friendly and welcoming couldn't do enough for us. Very helpful. Rooms were clean and well made. Only downside was the air conditioning wasn't brilliant but we were ok with that. It's not the Ritz, but you get what you pay...

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Thank beng6578

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The newcomer boutique hotel “The Small Hotel, Chiang Mai” is now opened. With 35 boutique rooms that are stylishly furnished wherein each provides all necessities to ensure guests comfort and convenience. ... more   less 

Additional Information about The Small Chiang Mai

Address: 148-150 Ta Pae Road | Amphur Muang, Chiang Mai, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $35 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Small Chiang Mai 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
The Small Chiang Mai Hotel Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from The Small Chiang Mai staff and other travellers.
4 questions
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London, United Kingdom
Singapore, Singapore
9 months ago

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Questions? Get answers from The Small Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the queen delux”
 of 5 bubbles Z3278PMcarolineg, 18 Oct 2016 | Read review
“The third floor has easiest access to the small pool. Don't expect good internet”
 of 5 bubbles ScottG506, 8 Aug 2016 | Read review
“definitely opt for a queen bed. Visit the french bakery LOpera about 15 mins away, excellent”
 of 5 bubbles 38yearold, 28 Feb 2016 | Read review
“3rd floor room is quiet and no problems with baggage as there is a lift”
 of 5 bubbles Lost_Tourist777, 21 Feb 2016 | Read review
“The upper levels have a good view”
 of 5 bubbles Kelsi510, 20 Dec 2015 | Read review
5 of 5