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Furama Chiang Mai

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Furama Chiang Mai
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360 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Reviewed 15 November 2016 via mobile

Nice luxury hotel for a good price. A little bit dated but everything is good and service is great. No complaints, pools and sauna are nice and is pretty Central to everything. Nice restaurant a d Bar scene just over the main road if you know where to find it.

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Helpful?
Thank Jake R
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Jake R, Good day from Furama Hotel Chiangmai. Thank you for taking the time to share your experience on Tripadvisor. Our team is thrilled to hear about your positive comments on our hotel, facilities as well as the warm hospitality from our staff and also the restaurant on the rooftop. We appreciate your feedback as we pride ourselves in...

Toronto, Canada
Reviewed 7 November 2016 via mobile

The hotel is old, extremely noisy with tourist groups. During breakfast time, it's a really big anarchy with people fighting for food, which quality is not that good. I had bad experience with people in reception, asking me for giving a guarantee deposit. I refused since I made and paid for my reservation in advance. This is first time in...

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Helpful?
Thank Nourcha
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Nourcha, Good day from Furama Hotel Chiangmai. Thank you very much for taking time out of your busy day to leave us a candid review on Trip Advisor in regards to your stay at Furama Hotel Chiangmai . We regret for our breakfast and especially, our checking in process that made you unhappy, please accept our apologies for falling...

Lamphun, Thailand
Reviewed 31 October 2016

Good location, easy to go and visit other places like mall and restaurants, nice people giving warming services. The experience here was noteworthy. However, the parking lots are quite dark and smelly.

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Helpful?
Thank GooGate G
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear GooGate G, Thank you for sharing your experience on TripAdvisor. We are very proud and glad to know you are happy with our location and especially our staff. It gives us great encouragement to work a lot but we will improve the environment of our parking as your mention. We promise that we will maintain a high standard of...

Leeds, United Kingdom
Reviewed 30 October 2016 via mobile

Arrival - got a taxi from the train station. Took approximately 40 mins. The hotel in a decent location and close to the new Maya shopping mall. On entrance it looks to be a nice hotel. The reception area is decent but that's where the good ends for me. Check in was straight forward and the girls on reception was...

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Helpful?
Thank shainedoran
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear shainedoran, Good Day From Furama Chiangmai Hotel. Thank you for choosing to stay with us and taking time out of your busy day to leave us a candid review in regards to your stay at Furama Hotel Chiangmai. We are very proud and glad to know you are happy with our staff. It gives us great encouragement to work...

Leeds
Reviewed 30 October 2016 via mobile

Stayed 5 nights Looks great on entrance but..... Rooms old Smelly Mouldy Dated Hard bed, 1 pillow Breakfast- rubbish mainly caters for Chinese no variety. I think this hotel would have been nice in the 90s!! Give 2 stars because our room was cleaned to a good standard but u can't get rid of the smell of mould and we...

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1Thank Chantelle F
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Chantelle F, Good Afternoon from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are sorry that you were disappointed to know you were not satisfied with the dirt in the room. In any event, we thank you for the...

Bintan Island, Indonesia
Reviewed 25 October 2016 via mobile

Stayed 4days in this hotel. The building and furniture in the room are old and dirty. service isn't that great, the staffs couldn't really speak English but the price is reasonable. It's 5mins walk to Maya mall. I would prefer to pay more and stay in a modern hotel.

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Helpful?
Thank sasalisasa
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear sasalisasa, Good day from Furama Hotel Chiangmai. Thank you for your detailed comment on Furama Chiangmai Hotel. We appreciate the thought and time that went into the review on Trip Advisor. We are sorry that you were disappointed to know you were not satisfied with the dirt in the hotel. In any event, we thank you for the comments,...

Reviewed 21 October 2016 via mobile

The inside and the surrounding areas of the hotel are nice. The pool is decent. We chose this hotel because it's near to the old city. Maya mall and nimanhemin road across the street is also perfect. Services are good. The staff are very friendly!

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Helpful?
Thank Leonie P
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Leonie P, Thank you for taking the time to share your experience on Tripadvisor. Our team is thrilled to hear about your positive comments on our hotel, facilities as well as the warm hospitality from our staff. We appreciate your feedback as we pride ourselves in making sure our guests have a memorable experience with us. We look forward...

Reviewed 20 October 2016 via mobile

This hotel is located right next to Maya shopping mall. It has a variety of restaurants and Coffee shops, especially on the rooftop . The room was a good size. The bathroom had a shower with separate bath. The pool was large and have 2 pools. The staff

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Helpful?
Thank James N
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear James N, Thank you for sharing your experience on TripAdvisor. We are very proud and glad to know you are happy with our room , location ,restaurant and also our staff. It gives us great encouragement to work a lot. We promise that we will maintain a high standard of service of our hotel with us forever. We look...

Bangkok, Thailand
Reviewed 16 October 2016 via mobile

Even unattractive look from outside, I couldn't resist myself to say "WOW" when I opened the door to the room. The room is big and comfortable. Moreover, the service was nice. The staff took a good care of us during our stay.

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Helpful?
Thank Kasidit W
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear Kasidit W, Thank you so much for sharing with us your thoughts as we constantly look for ways to improve our guest experience. We are glad that you enjoyed between staying with us. Our team is delighted to hear about your positive comments on the warm hospitality from our staff. Your kind words have motivated us further to serve...

Australia
Reviewed 16 October 2016

Last month we spent some time at Furama. Been coming here since it was the Grand Heritage. We like this hotel for its location. Spanking new Maya Shopping Mall a few hundred metres away on one side and the matriarch of Chiangmai's shopping centers Kad Suan Kaew on the other, the city's signature street food (at night) is a couple...

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Helpful?
1Thank LemanRus
FrontDepartment, Front Office Manager at Furama Chiang Mai, responded to this review

Dear LemanRus, Thank you for sharing your experience on TripAdvisor. We are very proud and glad to know you are happy with our room and also our staffs. It gives us great encouragement to work a lot. We promise that we will maintain a high standard of service of our hotel with us forever. We look forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 

Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $44 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Chiang Mai 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai
Hotel Style:
#62 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Furama Chiang Mai staff and other travellers.
4 questions
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Questions? Get answers from Furama Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid during Chinese Spring Festival Get to breakfast before 7am”
 of 5 bubbles Gastonguay, 11 Feb 2017 | Read review
“I would suggest a room near the elevators and a room with a view.”
 of 5 bubbles MinnieMinnow, 9 Feb 2017 | Read review
“I guess its pot luck if you get a nice room”
 of 5 bubbles AudioGuru, 5 Feb 2017 | Read review
“Ask for a room away from the sometimes noisy tour groups.”
 of 5 bubbles hockeyinkorea, 25 Nov 2016 | Read review
“Pool is the one of the best in town”
 of 5 bubbles phelmers, 21 Nov 2016 | Read review
5 of 5