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Mercure Chiang Mai

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Traveller (361)
Room & Suite (371)
Dining (88)
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Overview
  • Excellent13%
  • Very good46%
  • Average29%
  • Poor8%
  • Terrible4%
Travellers talk about
“tops supermarket”(23 reviews)
“night market”(63 reviews)
“old city”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,075)
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676 results
Traveller rating
115
276
197
58
30
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LanguageEnglish
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115
276
197
58
30
Show reviews that mention
All reviewstops supermarketnight marketold citybig supermarketfree shuttlefifth floortuk tukairport shuttlenice hotelswimming poolshuttle servicefront officecost bahtnon smokingdeluxe roomrooms are largequiet location
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1 - 5 of 676 reviews
Reviewed yesterday

we stayed for 3 nights from 19th April 2018 and the Hotel was neat and clean. However it has fallen terribly short of facilities that anyone would expect from a hotel like this. Not much to say or call special, rooms were basic but the...More

Thank swamysn2013
Reviewed 1 week ago

Hotel and location are very convenient for travel to Chiang Mai. The Hotel team are very friendly and supporting at all matters. Breakfast selection at this hotel is simple but sufficient. could be improved, as to add more foreigner food as cheese and cold meat...More

Review collected in partnership with Accorhotels.com
Thank waldemarlutz
Response from MercureCNX, Manager at Mercure Chiang MaiResponded yesterday

Dear waldemarlutz, Your constructive comments are of immense value in providing a focus for improvement of The Mercure ChiangMai hotel products and services. Regarding to the breakfast selections will be also shared to the teams for improvement. Thank you for giving us the opportunity of...More

Reviewed 1 week ago via mobile

Very friendly staff at this hotel, helpful with our luggage, they have a different juice at check in everyday. Patio bar is meh, but it is an option if you wanna have a beer outside, or just visit the Tops Market next door. Pool is...More

Thank DeathBySushi
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 1 week ago

Dear DeathBySushi, On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly...More

Reviewed 1 week ago via mobile

I stayed for 30 days. Pros: Location was good. Staff was good. Hotel was clean. Cons: no gym. They did not have gluten free bread for breakfast. xxEven a small gym by pool with 4 or 5 pieces of equipment would make me grade Hotel...More

Thank Devon J
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 1 week ago

Dear Devon, I am grateful for your wonderful feedback about our people and service. However please accept my sincere apology for any inconvenience caused. Regarding to your comment about gluten free bread, please be informed that we do provide only if requested. Please only let...More

Reviewed 2 weeks ago

Great place to stay and affordable; clean and the staff are very friendly. Lady that gives massages.........questionable. Close to supermarket and restaurant. Has a pool. Would stay there again. Has great breakfast!More

Thank danasanchez2017
Response from MercureCNX, Manager at Mercure Chiang MaiResponded 2 weeks ago

Dear danasanchez2017, Your kind words have been shared with our associates and we look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai. Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$33 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$33 - US$49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Chiang Mai
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (361)
Room & Suite (371)
Dining (88)
Pool & Beach (27)
Amenities (26)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"ask for a room located far from the elevator"
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"Higher Floors have better views"
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"Ask for a room that has recently been upgraded."
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"Any concern on check in ask to see the room!"
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