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    Mercure Chiang Mai

    183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
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    04/02/2018 05/02/2018
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    Traveller (361)
    Room & Suite (339)
    Dining (88)
    Overview
    • Excellent13%
    • Very good46%
    • Average29%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “night market” (63 reviews)
    “old city” (49 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,056)
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    351 - 355 of 666 reviews

    Reviewed 8 January 2014

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    Review collected in partnership with Accorhotels.com
    Thank Ernie_Wong
    Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 14 January 2014

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    Reviewed 31 December 2013 via mobile

    Booked this hotel for 12 days - huge mistake. After day 4 could no longer stand the constant renovation noises that went from 8am to 9pm every day so moved out to another hotel that was much cheaper, more central to city & cleaner. Then...More

    Thank AussieLingo
    Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 4 January 2014

    Dear AussieLingo, Thank you very much for taking your time to tell us your feedback. We also appreciate that you have given us another opportunity to address your concerns regarding to your stay and we also would like to apologies for the disappointing stay you...More

    Reviewed 30 December 2013

    This is my third stay at Mercure Chiang Mai. Even the hotel been looking a bit tired, especially the room. It has always been great value for money. This time we stayed on the fifth floor with newly renovated room. Would recommend this hotel to...More

    Thank Lars F
    Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 4 January 2014

    Dear Lars F, It was very pleased to have you stay at the Mercure Chiang Mai for 3 times already! Thank you for your review, your return, and your kind support as always! Your appreciation of our hotel has been noted and passed on to...More

    Reviewed 29 December 2013

    My wife and I stayed here for 4 nights in December. For the price we paid we can't complain too much, however the hotel could do with a few touch ups. The cleanliness was poor. Bath tub was not cleaned at all within the 4...More

    1  Thank Simon L
    Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 4 January 2014

    Dear Simon L, Thank you very much for visiting Mercure Chiang Mai and sharing your experience via TripAdvisor. We are sorry to read that your experience didn't meet your expectation. However, we have addressed your concerns to the concerned department for the improvements in products...More

    Reviewed 28 December 2013

    Im in this hotel now. So old and with the funny smell. The toilet was not properly clean(I arrived at around 2-3pm and still needed to wait for 20mins for the room to get ready). My friend stayed in the room next to me and...More

    Thank Ilytravel
    Response from MercureCNX, Guest Relations Manager at Mercure Chiang MaiResponded 4 January 2014

    Dear Ilytravel, Thank you for letting us know about your experience regarding to your recent stay with us at Mercure Chiang Mai. We are truly sorry to hear that you had an unfavorable stay with us. However, we have noted your observation and would like...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Outdoor pool
    Details
    • Price range
    • US$39 - US$65 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Luxury Hotel in Chiang Mai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 159
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Ctrip TA, Accorhotels.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Mercure Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Chiang Mai Province >
    • Chiang Mai
    • Also Known As
    • Mercure Chiang Mai Hotel Chiang Mai ,
    • Accor Chiang Mai ,
    • Novotel Chiang Mai ,
    • Chiang Mai Mercure ,
    • Chiang Mai Novotel
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    Traveller (361)
    Room & Suite (339)
    Dining (88)
    Pool & Beach (27)
    Hotel & Grounds (249)
    Bathroom (31)
    Business Centre & Event Rooms (4)
    Nearby
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    Questions & Answers
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    Room Tips
    "Higher Floors have better views"
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    "Ask for a room that has recently been upgraded."
    Read review
    "Any concern on check in ask to see the room!"
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    "A room not on the road side"
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