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Mercure Chiang Mai

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Mercure Chiang Mai
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945 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Bangkok
Reviewed 7 April 2012

The GM was extremely nice and welcomed us personally upon arrival. We had a pleasant stay, and the GM MR. Domenik Barrth was so kind to borrow us some of his private DVD videos, which was a nice gesture.

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Thank Peter M
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

Dear Guest, On Behalf of Mr. Domenic Barth, General Manager. Thank you for your comment on TripAdvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment...

Bangkok, Thailand
Reviewed 18 March 2012

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Thank martinzzx
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

An Accor traveller
Khon Kaen, Thailand
1 review
Reviewed 14 March 2012

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Thank An Accor traveller
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

Santiago, Chile
Reviewed 5 March 2012

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Cairns
Reviewed 28 February 2012

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Bangkok
Reviewed 31 January 2012

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1Thank Joy128
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

An Accor traveller
Bangkok, Thailand
1 review
Reviewed 30 January 2012

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Multan-Pakistan
Reviewed 27 January 2012

With much regret my trip in Thailand was spoiled by this hotel...after having a fun filled stay in Phuket and onward to Bangkok .we stayed in this hotel 17th to 21 December 11. The hotel location is not in the city area but they do run a shuttle bus to the night market area not much to do around the...

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3Thank Zahrafakhuddin
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Chiang Mai. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can...

Copenhagen, Denmark
Reviewed 27 January 2012

You get a lot for what you pay. The hotel is fine, though a brush up would help. Staff friendly, but the location is not too good. A bit out of the way.

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Ho Chi Min
Reviewed 20 January 2012

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1Thank Non T
MercureCNX, Front Office Manager at Mercure Chiang Mai, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 

Additional Information about Mercure Chiang Mai

Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $34 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda and ACCOR so you can book your Mercure Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel
Hotel Style:
#43 Luxury Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Chiang Mai staff and other travellers.
2 questions
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Questions? Get answers from Mercure Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is better, away from the bustle”
 of 5 bubbles 420grantg, 20 Nov 2016 | Read review
“On the top floor facing the front of the hotel (mostly large tour groups at this hotel)”
 of 5 bubbles 29OAK, 26 Oct 2016 | Read review
“away from the escalator and face the front of thehotel”
 of 5 bubbles Lucy9908, 3 Aug 2016 | Read review
“highest floor on the 5th.”
 of 5 bubbles JasonE55, 26 Jul 2016 | Read review
“Do not use laundry there. It is very expensive. There is a laundry 100 meters from the hotel which is much cheaper.”
 of 5 bubbles b_a_ejc2016, 2 Jul 2016 | Read review
5 of 5