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Holiday Inn Chiang Mai

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Holiday Inn Chiang Mai
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1,554 Reviews from our TripAdvisor Community

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Showing 957: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed yesterday NEW

This was a trip on relative short notice and I fell foul of all the Chinese tourist now flooding Chang Mai all my usual hotels were fully booked so I ended up at the holiday inn Stayed in holiday inns on business so I know what to expect and it didn’t disappoint with exception of one thing In a city...

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Thank udornbound
Durban, South Africa
Reviewed yesterday NEW

We booked for 6 nights. Only stayed one night. Left without our money. Hotel was very dirty. Carpets throughout the hotel had dirt patches.The smell of the toilet permeated the rooms. We were upgraded to executive rooms but the smell was not different. The entrance was grand but the rest was a poor cheap hotel. No way near 4 stars....

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Thank behari2017
Ras Al Khaimah, United Arab Emirates
Reviewed 5 days ago NEWvia mobile

The hotel is further from the city centre than we imagined but with the free shuttle and cheap tuktuks that wasn't really a problem for our short visit. The hotel is huge with a grand reception where the welcome was lovely. Our best decision was to accept the offer to pay a little more and have an executive room with...

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Helpful?
Thank killiebill
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear killiebill, Thank you for staying with us and taking the time to write this review. I am glad to hear that you had a great stay with us and our services had exceeded your expectation. I would also like to thank you for your kind words and rest assured that I will share your review with the team. Your...

Toronto, Canada
Reviewed 1 week ago via mobile

This is a very large property located somewhat on the outside of the city centre. You do need to take a tuktuk to visit just about anything in the city. Other than that the hotel is pretty nice, with very large rooms and great customer service. The property has a pool on the third floor as well as a well-equipped...

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Thank Traveler2009
Truro, United Kingdom
Reviewed 1 week ago

The hotel was a great base for our trip to Chiang Mai, good location to explore the area, cheap and easy to get to everything. Hotel was immaculate, very clean and tidy, staff were excellent great service and could not do enough for you. The room and bathroom was huge and the air con kept us cool (it was 35...

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Helpful?
Thank Hitcheee
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Hitcheee, Thank you for choosing to stay with us recently and for taking time to share your valuable comment with us. We are grateful to receive the positive feedback such as yours as it is indeed encouraging to hear that you enjoyed our facilities and services met with your expectations. Thank you again for the kind words and for...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Arrival- Upon arrival between 1500 hrs on 8 th march ,My room was upgraded to highest floor at level 21.The staff who check in me at IHG Rewards counter was helpful and friendly. My room was ready to check in and my request for King size and river view was fully accommodated.Welcome drink was served to me. Room-Being stay at...

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Helpful?
Thank Brian888KL
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Brian888KL, Thank you for your feedback regarding your stay at Holiday Inn Chiangmai. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our sincerest apologies that you did not have a fully satisfactory experience at our hotel. I regret to learn that your stay was negatively affected due to the...

Las Vegas
Reviewed 2 weeks ago

Stayed at this hotel for three nights . Very helpful staff . Lovely location away from the fast paced city centre . Huge room with four windows giving great panoramic views. 160 baht from airport to hotel.200 baht from hotel to airport using hotel transport . Free WIFI .

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Helpful?
Thank William F
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear William F, We very much appreciate your comments regarding your recent stay at our hotel. It is always a pleasure to receive positive feedback and to learn that you thoroughly enjoyed your stay with us. Your kind compliments are highly appreciated. I am sure that this feedback will serve as an encouragement to our entire team member, as we...

Newark-on-Trent, United Kingdom
Reviewed 4 weeks ago

We had an executive suite at the holiday Inn which had loads of room and great views, settee and lots of hanging space and cupboards. The bathroom was huge with a great size bathroom and separate shower. There is a free safe, a good size pool and gym. The pool was mostly quiet so lovely to relax after a day...

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Helpful?
Thank Linda C
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Linda C, Thank you for taking time to share your wonderful comments with us. We are happy to know that you have enjoyed your stay with us. It gives us great pleasure to learn that all aspects of our hospitality met your expectation and your splendid comments about the hotel are appreciated. Your comments will surely be shared with...

Belgium
Reviewed 4 weeks ago via mobile

Very good. The room is clean and it has a fridge. The breakfast is good. A lot of choice. Friendly staff. It has a shuttle to the night bazar. There is a pool, a spa, a restaurant, a bar, ... . A 7 eleven shop is nearby. Take a coffee by twin opposite of the hotel.

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Helpful?
Thank JennekeBelgium
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear JennekeBelgium, Thank you for taking the time to write us a 5 star review! We are delighted to hear how impressed you were with our hotel in your recent stay and we love knowing that we could make your time in Chiang Mai perfect. Your kind compliments have been passed on to the staffs. I am sure that this...

London, United Kingdom
Reviewed 4 weeks ago via mobile

I spent 4 nights in this hotel and would definitely return and recommend. It's well located, just a 100baht taxi ride to the Night Bazaar and other local attractions. The staff were helpful, especially when we booked tours and they turned up late to collect us, the concierge desk would call up for us and check what was going on....

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Helpful?
Thank Sian H
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Sian H, Thank you for taking the time to leave your feedback for us on TripAdvisor and for recommending our hotel to other travelers. Thank you for your kind compliments towards our rooms and staffs. It was indeed a pleasure serving you and we are delighted to know you had a great time with us during your stay here....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | Watket Subdistrict, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $53 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
TripAdvisor is proud to partner with Orbitz, IHG, Booking.com and Hotels.com so you can book your Holiday Inn Chiang Mai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#34 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chiang Mai staff and other travellers.
21 questions
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Questions? Get answers from Holiday Inn Chiang Mai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask at desk for your preferences”
  • Four widows to choose from .
 of 5 bubbles Williamfarries, 6 Mar 2017 | Read review
“We had excellent views from room 1001 on the 10th floor”
  • View from poolarea
 of 5 bubbles linclark76, 25 Feb 2017 | Read review
“Executive Level offers access to Lounge”
 of 5 bubbles lanhamumc, 15 Feb 2017 | Read review
“Corner suites are large and great view on the river side.”
 of 5 bubbles somboonh2013, 14 Feb 2017 | Read review
“You do not have to wait too long for the elevator if you are staying on a lower floor!”
 of 5 bubbles phang1asia, 2 Feb 2017 | Read review
5 of 5