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Holiday Inn Chiang Mai

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Holiday Inn Chiang Mai
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1,497 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Angwin, California
Reviewed 2 days ago NEWvia mobile

We visited during the high season so it was pretty busy, still we were treated well, with lots of special touches in the room and a special welcome juice. This is a clean and nicely decorated hotel. The drinks at the bar were terrible but that seems to be a theme in Thailand. If you explain what you want as...

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Thank 676rachel
Reviewed 4 days ago NEW

Overall, will definitely not be coming back to this (or any) Holiday Inn's. Pro's: Large selection of breakfast buffet Large rooms Con's: Rude concierge manager (was rude to us 2 times in our 4 day stay) Front desk tried to charge my credit card after I paid with cash Rooms very outdated - does not look like pictures where advertised...

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2Thank Matthew B
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Matthew B, Thank you for your time in sharing your experience through this review. Please accept our sincerest apology for the unpleasant experience you had during your stay. I am concerned as this is certainly not our usual high standards and your experience does not reflect the Holiday Inn service we aim to provide. Your feedback on the various...

Fort Collins, Colorado
Reviewed 5 days ago NEW

We spent 10 nights at this hotel. We had an upgrade to one of their reconditioned suites. Exceptionally comfortable mattress. Included in our package free wifi, free laundry 2 pieces per day, breakfast in the executive lounge. Staff were extremely courteous & professional. Location is on the Ping River & is a short, exhilarating tuk tuk ride to old city,...

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Helpful?
Thank Sally A
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Sally A, Thank you so much for your great review of our hotel. We are delighted to learn that you had a wonderful experience and we were able to exceed your expectations. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to be able to welcome you back in...

Reviewed 6 days ago NEW

We originally booked our stay at another hotel but the travel agent made a mistake then transferred us to this hotel. At first we were a little bummed out because in Florida the Holiday Inns are average hotels, but upon arrival we completely changed our minds. This hotel is pretty luxurious compared to the ones back home. The rooms are...

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Helpful?
Thank Annelise F
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Annelise F, Thank you for taking time to share your valuable comment with a perfect rating. I am happy to know that you have enjoyed your stay with us. It gives us great pleasure to learn that all aspects of our hospitality met your expectation and your splendid comments about the hotel are appreciated. Your comments will surely be...

london
Reviewed 1 week ago

We were given a large corner room with very efficient room service, room well cleaned everyday and bed sheets frequently changed, no request too much for the staff. Breakfast with ample choice and when asked whether I was happy with the breakfast, I mentioned that I missed not having a certain fruit. I was amazed that it was brought to...

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Helpful?
Thank holidayengineer
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear holidayengineer, Thank you for taking the time to review your stay with us. I am happy to know that you have enjoyed your stay with us. It gives us great pleasure to learn that all aspects of our hospitality met your expectation and your splendid comments about the service provided by our staff are appreciated. Your comments will surely...

Beijing
Reviewed 1 week ago via mobile

Stayed at Holiday Inn over New Year. It started well with an upgrade to a large suite. We had access to the executive lounge which was paid for, but very disappointing that they had chosen to close the evening cocktail service and relocated to the hotel lobby bar. Even more disappointing was the breakfast service in the lounge. Apparently orders...

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Helpful?
Thank Peter S
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Peter S, Thank you for staying with us recently and for taking time to share your feedback with us. I was disappointed to hear that your recent experience at the hotel did not meet your expectations and I would like to offer my most sincere apologies for any inconvenience caused. The feedback we receive from our valued guests, like...

Toronto, Canada
Reviewed 1 week ago

Room not well maintained but spacious and linens are clean. Unlike many around here, the staff here communicated "ok". Breakfast is excellent with many choices and fresh. Stay here for a bargain. Lobby bar is open space with a live singer (she sang even the bar was totally empty - real professional!). Great place to gather a group for a...

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Thank ORAKEY
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear ORAKEY, It was a pleasure having you at Holiday Inn Chiangmai and we would like to thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable and satisfying experience with us and we look forward to welcoming you back for another memorable stay in the near...

Bangkok
Reviewed 2 weeks ago

Before anything negative, this is what I liked about the hotel. The rooms are large, and so is the lobby. The 24 hour dining room had good food (a la carte menu). The bar served cold beer with good peanuts. And it had computer with WiFi connection available for the guests' use. It is also located walking distance (about a...

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Thank Buddymoran
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Buddymoran, Thank you very much for your candid review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apology for the less than desirable experience you encountered during your stay. Your valuable comments have been communicated with the Management Team for corrective measures. We hope to have...

Reviewed 2 weeks ago via mobile

I stayed here with a friend for five nights including New Year's Eve. The hotel is in beautiful condition with clean and fairly modern fixtures. Our twin room had two queen sized beds, a couch, coffee table and desk with plenty of room left to move around in. The bathroom was massive with separate large shower and bath and a...

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Thank Nicky C
Stella J, General Manager at Holiday Inn Chiang Mai, responded to this review

Dear Nicky C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Yours sincerely, Stella Jacobs General Manager

Bangkok, Thailand
Reviewed 2 weeks ago via mobile

The lobby looks grand but dated. One can tell that this hotel is rather old. Or perhaps this is the traditional Lanna style. The check-in process was swift and the front desk staff made me feel welcome. I expect the room to be old like the lobby but was surprisingly huge and nice. A little dated I stayed comfortably for...

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Thank IW_7474

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 

Additional Information about Holiday Inn Chiang Mai

Address: 318/1 Chiangmai-Lamphun Road | T. Watket, A. Muang, Chiang Mai 50000, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Price Range: $76 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Reservation Options:
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai
Hotel Style:
#32 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chiang Mai staff and other travellers.
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Questions? Get answers from Holiday Inn Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pick this hotel!”
 of 5 bubbles , 15 Jan 2017 | Read review
“We had room 1013 located on 10th floor. Great views of river & Doi Suthep.”
 of 5 bubbles sallya551, 14 Jan 2017 | Read review
“From the 9th floor it is non smoking, it has 25 floors, corner rooms are very large”
 of 5 bubbles holidayengineer, 7 Jan 2017 | Read review
“Try to get a corner room. And don't take anything for granted”
 of 5 bubbles Buddymoran, 5 Jan 2017 | Read review
“Rooms of high floors facing the town have a good veiw”
 of 5 bubbles pair211, 31 Dec 2016 | Read review
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