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Shangri-La Hotel, Chiang Mai

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Traveller (1151)
Room & Suite (546)
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(266 reviews)
“kad cafe”(41 reviews)
“chi spa”(40 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La Hotel, Chiang Mai
Offers & Announcements: Advance Purchase (7 Days)
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Offers from Shangri-La Hotel, Chiang Mai
Offers & Announcements: Advance Purchase (7 Days)
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,188)
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1,746 results
Traveller rating
1,162
424
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1,162
424
113
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Show reviews that mention
All reviewshorizon clubkad cafechi spanight marketpremier roompool staffpool areathe executive loungeclub roomconcierge servicemain restaurantbeautiful hotelour honeymoonbuffet breakfastold citytuk tukrooms are large
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1 - 5 of 1,746 reviews
Reviewed 4 days ago via mobile

Husband and I returned to this hotel after enjoying a wonderful stay two years ago. This time we brought our two children and my parents-in-law. And as expected, it was another wonderful stay!!! We had a seamless experience from booking through the phone, booking reconfirmation...More

Thank Chin-Pin
Hotel's Favourite
Reviewed 21 April 2018 via mobile

After our overnight train journey from Bangkok with friends it was very kind that the hotel was able to give us our rooms. My Daughter was delighted with her Snoopy duvet cover on the extra bed (changed to a Princess theme duvet after a few...More

1  Thank steveamcb
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 3 May 2018

Dear steveamcb, Thank you so much for staying at Shangri-La Hotel, Chiang Mai and for sharing your recent feedback. I am glad to read that you and your family had a wonderful stay with us, and that you were particularly impressed with the genuine hospitality...More

Reviewed 6 days ago

All staffs in the hotel are enthusiastic and helpful. They support us to get transportation to our destination. And you can easily get medical care here. But it will be better, if there is a library or somewhere can study and read. The table in...More

Review collected in partnership with this hotel
1  Thank Stephaniemin
Reviewed 6 days ago via mobile

The stay was just pleasant and the staff most friendly. The Chinese restaurant is two star Michelin and the food is just amazing. The pool was warm and cosy. The breakfast had a great selection. Overall an amazing stay

Thank Kanags S
Reviewed 6 days ago

We've stayed at Shangri-la several times and they have consistently provided very good value for money. This time, when we arrived, our room was surprisingly not meticulously cleaned and there was some trash items left from previous guests. When we brought to the attention of...More

Thank Raintree_Thailand
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$140 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#13 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#23 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$140 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#13 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#23 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1151)
Room & Suite (546)
Dining (167)
Pool & Beach (107)
Amenities (123)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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Megastacey
14 January 2018|
AnswerShow all 5 answers
Response from John A | Reviewed this property |
Hotel does very efficient laundry service,can't remember costs but not expensive. Hope this helps and you enjoy your stay, I did and would recommend this hotel very highly
1
Vote
Lia0330
23 August 2017|
AnswerShow all 4 answers
Response from Dashdt | Reviewed this property |
You can probably arrange a better deal but the quoted price in bht is 1800 per couple per breakfast ($54). Coffee in the lounge is 140bht per cup ($4). Then on top of this are the extras in taxes.
0
Votes
Torballino
23 April 2017|
AnswerShow all 4 answers
Response from KT T | Reviewed this property |
There are a number of breakfast places around the hotel if you find the hotel food not suitable.
1
Vote
Room Tips
"Ask for a pool view. City view, you can see homeless people sleeping on roofs."
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"if can afford .get a horizon club room"
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"You pay for the better views for sure."
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"Upgrade to include hotel pickup and breakfast"
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