We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Chiang Mai

Save
Traveller (1128)
Room & Suite (543)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(261 reviews)
“kad cafe”(41 reviews)
“chi spa”(38 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Chiang Mai
Special Offer: Family Fun Offer
Hotel deals
Contact Info
Name/address in local language
Offers from Shangri-La Hotel, Chiang Mai
Special Offer: Family Fun Offer
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$143.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chiang Mai hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "695775265cc041aa88d080945129ccf6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":816502,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78910399],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":143,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"695775265cc041aa88d080945129ccf6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":186,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":186,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":186,"lowestMetaPrice":143,"highestMetaPriceDisplay":186,"hotelName":"Shangri-La Hotel, Chiang Mai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY5NTc3NTI2NWNjMDQxYWE4OGQwODA5NDUxMjljY2Y2IiwiQUlLIjoiNjg1YTY2ZmQ2NGFlNDBkOWJlNTI3YjUzMzk1NWRiMjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$143", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78910399":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,158)
There are newer reviews for Shangri-La Hotel, Chiang Mai
See the most recent reviews
Filter reviews
1,718 results
Traveller rating
1,145
417
109
26
21
Traveller type
Time of year
LanguageEnglish
More languages
1,145
417
109
26
21
Show reviews that mention
All reviewshorizon clubkad cafechi spanight marketpremier roompool staffpool areathe executive loungeclub roomconcierge servicemain restaurantbeautiful hotelour honeymoonold citybuffet breakfasttuk tukrooms are large
FilterEnglish
Updating list...
11 - 15 of 1,718 reviews
Reviewed 20 March 2018 via mobile

Shangri-La hotel is an elegant property that was wonderfully located in downtown Chiang Mai. It is close enough to walk to the Night Market, but far enough not to be impacted by it. I stayed here for biz, I had a conferences at the Empress...More

1  Thank abujalan
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 2 weeks ago

Dear abujalan, Thank you for posting such a nice review following your recent stay at Shangri-La Hotel, Chiang Mai. We are more than pleased to learn that you thoroughly enjoyed your stay with us. Our legendary hospitality from the heart delivered by all our colleagues,...More

Reviewed 19 March 2018

The Shangri-La has an impressive large reception area and we were greeted warmly by the staff. We booked a Horizon club room but we were upgraded to a Premier club room. The suite was absolutely huge with 2 floor to ceiling windows but the décor...More

2  Thank shirl101
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 2 weeks ago

Dear shirl101, Thank you for taking the time to share your feedback following your recent stay at Shangri-La Hotel, Chiang Mai. I really appreciate your kind words of appreciation for the exclusive service offered in our beautiful urban resort. We truly believe in delivering hospitality...More

Reviewed 14 March 2018 via mobile

What can I say, I’m a creature of habit, when I travel I like places with a good rep or that I’ve stayed before. I’ve not had opportunity to stay at a Shangri La throughout all of my travel in Asia where they seem so...More

2  Thank Dan B
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 19 March 2018

Dear Dan B, Excellent review! I’m thrilled to know that you had a fantastic holiday with us 😊and that you could finally embrace our wonderful brand! Receiving guest recommendations always brightens-up our days – thank you for your kind words about our urban resort, with...More

Reviewed 13 March 2018

As our first stop on our honeymoon, we were greeted with smiles and friendly conversation. Awaiting us, there were towels shaped as elephants on our beds with roses surrounding them, as well as a bathtub filled with bubbles and rose petals all over shaped as...More

1  Thank greenbean0302
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 19 March 2018

Dear greenbean0302, Warmest Greetings from the Shangri-La Hotel, Chiang Mai! We would like to express our deepest appreciation for sharing such a lovely honeymoon experience during your recent stay with us. It is a real pleasure to hear that you find the resort very welcoming,...More

Reviewed 13 March 2018 via mobile

I loved everything about this hotel from the gym to the swimming pool, the staff to the relaxing lobby with a pianist. My room was huge, with a massive bed and lovely facilities. We held a conference here and all the staff involved were very...More

3  Thank Lizzi L
Response from Gabriele L, General Manager at Shangri-La Hotel, Chiang MaiResponded 19 March 2018

Dear Lizzi L, ^-^ Wonderful remarks like this never fail to paint a smile on our faces! Thank you for your lovely words about our service offered by our dedicated team. We truly believe in delivering hospitality from the heart and I shall certainly pass...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$156 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#21 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$156 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Chiang Mai
#8 Family Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#13 Romantic Hotel in Chiang Mai
#21 Luxury Hotel in Chiang Mai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1128)
Room & Suite (543)
Dining (165)
Pool & Beach (107)
Amenities (123)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Megastacey
14 January 2018|
AnswerShow all 4 answers
Response from John A | Reviewed this property |
Hotel does very efficient laundry service,can't remember costs but not expensive. Hope this helps and you enjoy your stay, I did and would recommend this hotel very highly
1
Vote
Lia0330
23 August 2017|
AnswerShow all 4 answers
Response from Dashdt | Reviewed this property |
You can probably arrange a better deal but the quoted price in bht is 1800 per couple per breakfast ($54). Coffee in the lounge is 140bht per cup ($4). Then on top of this are the extras in taxes.
0
Votes
Torballino
23 April 2017|
AnswerShow all 4 answers
Response from Kristin D | Reviewed this property |
I'm not sure if you will get breakfast or not, but there are a lot of places to eat right around that hotel. There is also a grocery store right up the street (head out the hotel turn right and it's up a block or two on the... More
0
Votes
Room Tips
"Pay a little extra and enjoy the Horizon Club benefits."
Read review
"I can vouch that 1225 is a good, well maintained room."
Read review
"Book a Horizon Club room for that last touch of luxury."
Read review
"Pool view is simply wonderful."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing