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LK The Empress

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#46 of 430 Hotels in Pattaya
Certificate of Excellence
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LK The Empress
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456 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Hong Kong, China
Reviewed 21 April 2016

Good location. near the bus stop/ terminal. great swimming pool. around 20-25 meters. the room is big (even not pool view, still very nice). the bad thing is the shower. the water pressure is not large enough and there is no air condition in the restaurant. With the hot weather, sweating after breakfast.

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Helpful?
1Thank Winnie T
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Winnie T Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. With Warm Regards , Customer Service...

Metro Manila, Philippines
Reviewed 18 April 2016

The hotel location is great, about 1km away from walking street. If you are not into the noisy and busy night life, this place is very convenient. Just be careful with housekeeping as they sometimes mislead by the number of towels inside their rooms and end up charging you for items that they suspect the guests took upon checking out.

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Helpful?
Thank Glen H
LK_Management_Team, customer sercice at LK The Empress, responded to this review

Dear Glen H Thank you very much for taking the time to review LK The Empress on TripAdvisor.com It was an absolute pleasure to have you as our guests, we all very happy that you liked the location. However the problems that you mentioned have been brought to the attention of our Housekeeping Department. We pledge to improve and prevent...

Bangalore
Reviewed 12 April 2016

Beach right across the road, 100s of shops around selling everything that one can think of, stone throw away from some of the largest shopping malls - what else can one ask? To top it all, tastefully decorated spacious rooms with modern fittings and facilities. Excellent spread for breakfast and gracious staff manning the restaurant. Only blot in the whole...

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Helpful?
Thank ChandraBangalore
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear ChandraBangalore Thank you for staying with us. We are delighted to read your detailed review and to learn that we were able to exceed your expectation. One of the great feature of the hotel is the style of the building and room decoration. Your comments about the food is also greatly appreciated and will definitely share with the team....

Reviewed 11 April 2016

This is a follow up on last year’s comprehensive review after staying here again on two occasions in March 2016, firstly for 10 and then 13 days. As described in a previous review, the hotel location is directly across the road from the beach in central Pattaya, within easy walking distance to nearly all major attractions the city has to...

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Helpful?
Thank Ian A
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Ian A Thank you very much for taking the time to review LK The Empress on TripAdvisor.com It was an absolute pleasure to have you as our guests. We all very happy that you liked the location, facilities breakfast and our staff. We do appreciate hearing from our guests, as their comments are vital for us to continue improving...

Reviewed 8 April 2016 via mobile

i must say dat its totally worth ov ur money. i booked a room 4rm front desk. awsom yr.. my room on d top floor in front ov beach.. gr8 peoples nd gr8 views. d staff is so rude anyway its d only disappointment 4rm my side.

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Helpful?
1Thank Vicky S
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Vicky S Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved, we noted your comment about the staff and we will ensure that they have adequate trained and we hope you will consider staying with us again in the future....

Reviewed 29 March 2016

The hotel is lovely and very nicely decorated throughout, you will not be disappointed. Location is good as everything is mostly walking distance from your hotel, there are number of malls within 5 mins walking from the hotel. We didn't get the sea facing rooms, the apparent 'city view' was of a white wall which was a huge disappointment but...

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Helpful?
Thank Jas R
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Jas R Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. With Warm Regards , Customer Service...

Singapore, Singapore
Reviewed 29 March 2016

My brother and I booked this hotel for 3 nights. I looked at the fairly good reviews for this hotel and booked..! Since this is a big hotel, I wanted to avoid street side tour booking guys and stick with the more reliable hotel desk. We booked a tour for Coral island (tour number A14 in their brochure). Hotel guys...

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Helpful?
2Thank Ajayrec
Manchester, United Kingdom
Reviewed 25 March 2016

Stayed in an ocean facing room which was very spacious with front and side balconies. The only criticism I could make is that the headboard, which was lovely and made from soft fabric, was stained. The bed was very large and comfortable. There was a strange smell in the room at first that I think was from cleaning products but...

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Helpful?
Thank Dean S
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Dean S Thank you very much for choosing to stay at LK The Empress Pattaya and for the time that you have taken to write a review. It is always a great pleasure to receive such positive comments. Your compliments have been shared with the team and we look forward to the next pleasant opportunity of welcoming you back....

Aberdeen, United Kingdom
Reviewed 9 March 2016

The Hotel has a very good location being on the first row and within walking distance to shopping malls and walking street. It has a nice little pool with some views to the sea. The two things that disappointed me were the room and breakfast. I recommend you go for a sea view as the city view I got was...

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Helpful?
1Thank Rod R
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Rod R Thank you for your review providing feedback of your stay. We appreciate your comments and suggestions. By telling us what you don't like and needs to be improved , you are helping us deliver great customer service to our other guests in the future. We hope to see you again soon. With Warm Regards , Customer Service...

Reviewed 26 February 2016 via mobile

Great hotel, great location, great value for money, amazing staff. Mook and Catherine in the hotel restaurant are just anazing. The price of food and drink are one of the best I've seen in pattaya. It even has a mini mart built into the hotel

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Helpful?
1Thank Gareth K
LK_Management_Team, customer service at LK The Empress, responded to this review

Dear Gareth K Thank you very much for choosing LK The Empress for your trip to Pattaya and also thank you for the wonderful feedback. We are grateful for your positive mention on our location and service. We are very happy that you enjoyed your stay with us. Our team feels very encouraged by your positive feedback. We are looking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
LK The Empress Restaurant
LK The Empress Restaurant
Cuisines: Asian, Thai, European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about LK The Empress

Address: 240/1 M.10 Soi.12, Pattaya Beach Rd, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $94 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — LK The Empress 4*
Number of rooms: 100
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Also Known As:
Lk The Empress Hotel Pattaya
Hotel Style:
#37 Luxury Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from LK The Empress staff and other travellers.
10 questions
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Dubai, United Arab Emirates
New Delhi, India
over a year ago

See all questions (10)

Questions? Get answers from LK The Empress staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from rooms on roadside”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“seaview deluxe is my suggestion”
 of 5 bubbles krish27n, 11 Nov 2016 | Read review
“Back side is quieter”
 of 5 bubbles Guaraguao64, 8 Oct 2016 | Read review
“Local bars are close”
 of 5 bubbles roddeventer, 14 Sep 2016 | Read review
“No help here.”
 of 5 bubbles 361donw, 8 Sep 2016 | Read review
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