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Hard Rock Hotel Pattaya

Hard Rock Hotel Pattaya

Traveller (2687)
Room & Suite (942)
Hard Rock Hotel Pattaya
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Avg. S$169 /night, 11/14 - 11/15
S$196
per night
S$151
per night
S$106
per night

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About

4.5
#7 of 45 resorts in Pattaya
4.5 of 5 bubbles
Location
4.2 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Game room
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Water sport equipment rentals
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Waterslide
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Marina View
Languages Spoken
English, Chinese, Thai
Hotel links

Location

429 Moo 9, Pattaya Beach Road, Pattaya 20150 Thailand
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
Utapao Airport
31.8 km
See all flights
Bangkok Intl Airport
4.5
4.5 of 5 bubbles4,032 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Hard Rock Hotel Pattaya garners applause for its beachfront location and array of amenities, including diverse dining options and a dynamic pool area. While rooms are commended for cleanliness and size, some guests note the need for an update in decor and better soundproofing. The staff's exceptional service is frequently highlighted, enhancing guest experiences, though opinions on value for money are divided, with a few critiques on prices. Despite some calls for brighter bathroom lighting and modernized atmosphere, the vibrant, music-themed setting strikes a chord with many travelers.
Location
Central
Atmosphere
Lively
Rooms
Dated
Value
Pricey
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant

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4,032Reviews94Q+A100Room tips
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Detailed Reviews
Evelyn S wrote a review Apr 2020
Aberdeen, United Kingdom
5.0 of 5 bubbles
First visit to this hotel and loved it. We usually stay in North Pattaya but this is hotel is in a great location, 10mins walk to Terminal 21 and the same to Mikes Shopping Centre. After a quick check in showed to our room which was spacious and spotlessly clean, no balcony as they incorporated it into room space , but rooms are available with balcony. Only ate breakfast in hotel which was first class , Pool area great and all staff couldn’t have been nicer. We were there when the Covid started and the hotel was very quick to do whatever they could to reduce any risk to customers. Hand sanitizer everywhere , spraying sunloungers and tables poolside with antibacterial spray, removing some dining tables so there was more space between diners and even giving us serving spoons along with our cutlery on every table. I could go on , they were really on the ball. The hotel was quiet due to restricted travel in some countries so some pool activities were cancelled. We thoroughly enjoyed our stay and would highly recommend this hotel. For families there is a great kids pool , even a sandy beach . Hopefully returning in October.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Mon wrote a review Jan 2020
Shrewsbury, United Kingdom
5.0 of 5 bubbles
Great Hotel attention to detail was perfect, the rock royalty level well worth the upgrade price

They have done an amazing job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with an amazing staff and wonderful service. From the moment we arrived everyone had a smile on their face and did everything they could to make me feel welcome.

The rooms are comfortable and incredibly well designed. I stayed in rooms with great views of the ocean. Anything you need is a quick phone call away. Or you can just pop your head in the VIP lounge and ask someone for help...there are no shortage of willing participants.
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Review collected in partnership with this hotel
Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HRHP19, General Manager at Hard Rock Hotel Pattaya
Responded 9 Jan 2020
Thank you for your kind words about our staff and most especially our hospitality. Your kind words are the best motivation for us and making our guests feel like Rock Stars is our mission. Our band members work hard daily, go above and beyond to create memorable experience for our guests. Thank you very much for the recognition. Warmest regards, Jorge C Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
stephen m wrote a review Mar 2020
Ayrshire, United Kingdom
+1
4.0 of 5 bubbles
Central location on Pattaya Beach. Lobby area is a little dated and check in was slow despite not being busy. Rooms are comfortable, beds excellent, and shower room adequate, although a bit dark as it's all coloured in black. What a shame they removed all the balconies and created larger indoor floor space, the views out to see are great especially from the higher floors.
Pool is excellent with plenty of sun beds, on Saturday they added at least 30 extra beds to cope with higher demand. Pool area can often be noisy with music, pool games and groups drinking.
Breakfast was OK, but I would have liked more choice, the cooked options were consistently cold as the heat lamps seemed next to useless.
Nice outside area to eat/drink on outside deck by Hard Rock Cafe, but the prices are exorbitant, and well in excess of any other venue in Pattaya, 699baht for burger and 399baht for cocktails - other hotels are far cheaper and often have happy hours, Hard Rock Hotel only has 1 hour on Saturdays at pool bar.
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Date of stay: March 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: High floor beach facing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tominthailand wrote a review Aug 2020
Bangkok, Thailand
3.0 of 5 bubbles
Had been looking forward to my first Post-COVID getaway with a treat by staying in one of their suite rooms, but unfortunately will not be returning to stay with them again anytime soon. The room was adequate, if not a little dated and the huge oversized sofa was surprisingly uncomfortable. The bathroom was enormous, but the shower was VERY tiny. Impossible to turn around without bumping into the fixtures! Also, we paid for a "seaview" but it was only possible to view the sea by leaning over the railing to look right.
Further, they're taking the "covid precautions" to the extreme, even though Thailand has had no new local cases in more than 2 months. They've installed thick plexiglass at the check in counter, so it was impossible to hear staff without leaning over to listen though the space at the bottom. The rock royalty lounge is closed, even though other similarly priced hotels in the area have theirs open. The soul lounge downstairs and the Hard rock cafe on Beach Road are also completely shut down. Also, no happy hour at the pool and not many shaded areas to lounge in.
Speaking of the pool, it was impossible to relax by the pool as their were kids' activities going on at the pool all afternoon with a staff member squawking into a poolside loudspeaker at the small same group of children encouraging them to run the same races over and over again. So if you "energetic" noisy children, then this is definitely the place for you! If you are a couple trying to enjoy a beach getaway...not so much!
Lastly, breakfast was underwhelming, and it seems like they may be cutting costs by skimping on food quality. The first morning we basically all got the same sad little plate of chewy bacon, cold sausages, beans and eggs. The second morning they'd opened the buffet and the quality had improved somewhat! Although, social distancing had gone out the window!
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Date of stay: August 2020
1.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: check your "ocean view" room if you pay for one, some of the ocean view rooms actually...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chrisbusy C wrote a review Feb 2020
United Kingdom
4.0 of 5 bubbles
Great location between beach and second road, can enter from either road on foot or rear in vehicle.
Air con constantly running, room stat at 30 degrees , room at a chilly 19 or less so not comfortable at all! Staff all pleasant.
Too many Rude chinese people with very poor hygiene practices at breakfast for my liking.
Lovely rooms and pool area, rock cafe area music very loud and place very empty!
Nice place but probably overpriced for Pattaya..Tourist catchment i guess!
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Date of stay: January 2020
2.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: sea view nice but complain if air con doesn't switch off when cool. Sea view at end of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HRHP19, General Manager at Hard Rock Hotel Pattaya
Responded 7 Feb 2020
Dear Chris, Thank you for staying with us on your recent visit to Pattaya and for your feedback. I am happy that you enjoyed our hotel in general, and found its location convenient. Price-wise, we are in fact about the same as other hotels of a similar quality, but this largely depends on the period of stay and the season. We’ll certainly check the air-conditioning and ensure any faults are rectified. As for some of the guests’ behaviour, it is a fact that our client mix is varied, with guests from about 20 nationalities at any given time, and most will have different behavioural norms, to a greater or lesser extent. But I’m sorry to hear that you were concerned with their hygiene practices, and I will ask my colleagues to monitor more closely. As for the Café, our pricing does follow in general the levels for all the Cafes around the region, as we all adhere to the same recipes and costs of production. Thank you once again for sharing your experiences with us. We are looking forward to welcoming you back, and please do not hesitate to contact us to make any arrangements. Warmest regards, Jorge C Smith General Manager
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Michael Simmons wrote a review Feb 2022
Thornton Cleveleys, United Kingdom
5.0 of 5 bubbles
We arrived late January and are currently still here so wanted to do an up to date review.
On arrival we had to do a Covid test which our 4 year old hates however the staff were incredibly helpful and when she found out all she needed to do was a saliva sample it was easy to get her to do the test.
The meet and greet team were informative, friendly and couldn’t offer anymore assistance.
Once checked in we went to our room on the 10th floor with a city view which was fine, a huge comfy bed, tv with not many channels but some free to view movies, tea coffee, water and a fridge.
The housekeeping staff were the best we’ve come across in Thailand ever and Tom was superb.
Every member of the team remembered our names and made a point of saying hello or asking if we needed anything.
The pool is huge and fairly warm, there’s a nice pool bar and some slides in a kids pool. The pool staff are entertaining and on certain days kids activities are provided in the pool.
The kids club is 100 baht an hour but includes a free toy or painting set and again very friendly staff.
Breakfast was a bit restricted due to low numbers in the hotel but the choice was still good and if you wanted something else they would accommodate you if possible.
We are a few times in the restaurant and became friends with many of the team.
It took us a week to find out there’s a kids menu which we would have benefitted from earlier but once we found it we used it.
Charlie on security was always smiling and helpful, the whole security team are cheerful and take great care of your safety to ensure only guests are allowed in.
There are plenty of no smoking areas which is great for us but smokers are also looked after in separate areas.
We were lucky to have chosen this hotel after years of just driving past and we will certainly return on future visits.
100% the staff make this a memorable trip and we look forward to seeing them again soon.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: It’s a lot busier at weekends just now as the Bangkok people come for the weekend but hasn’t...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanet K wrote a review Aug 2020
Bangkok, Thailand
3.0 of 5 bubbles
I am not going to complain on having no club benefits due to the pandemic situation in which I do not find it reasonable whatsoever. During my stay, I have found some simple mistakes but important enough for the management to reconsider their actions.

1. Repetitive breakfast menu during high occupancy weekend with very limited selection, not to mention some quality and taste issues.
2. Limited menu in hotel outlet and room service. For example, Pizzeria without pizza and only 1-2 choices of pasta dishes.
Having no more than a few Thai dishes on the menu is a complete disgrace. BTW Indian set was good but I doubted if it's a hit or miss when the majority of guests now are local Thai.
3. About the pricing, can make it more affordable. While this hotel room rate barely touch ฿2,000 /night, meal can run for ฿1,000 for 2 dishes. Make more sales, guys. This is not a good time to be profit exuberant.

4. Pool Activities are fun and enjoying by all guests. Foam party can be the next best thing to happen soon.

5. Kids play room was dull and looked deserted. Perhaps a few outdoor actions and games can bring more fun to crowd of children during weekends.

6. Suites and club floor had no dedicated check-in/out line. No extra treatment for suites guest except daily fruit plate which wasn't bad but not good enough for the valued guests. This has nothing to do with the virus. Go figure, please.

I might return when the hotel comes to senses that how much we local want to help out during this crisis by bringing in more business therefore the hotel needs to serve us what we deserve. Don't expect miracle to shine through, not any time soon.

It might be a one-time opportunity to entice more locals to your property or to drive them away forever.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easi_Can wrote a review Mar 2020
Melbourne, Australia
5.0 of 5 bubbles
Revisited Thailand in November 2019 with a bunch of my friends for a girls trip. I couldn't pass staying at the Hard rock!
Booked rock royalty and upgraded to pool view upon check in.

Check in process is on the rock royalty floor. The staff were lovely and gave a personal touch by welcoming me back.
A personalised card was also in the room, welcoming me for being a returning customer.

It was lovely to be back, especially after a few days on Koh LAN, this place feels like home!

I really can't fault this place! The location is perfect, if you want to go to walking street, take the baht bus. Access to the hotel is from beach road and second road. Close to central festival, and short baht bus to terminal 21.

My friend fell in love and said it was the best hotel of the trip and we stayed at other resorts within Thailand.

Pool staff were great fun and engaging, although it was quiet compared to the time I visited in March, they still made an effort to engage with guests.

Whenever I feel I need a break, I am always tempted to book a week in Thailand just so I can go relax at the Hard rock!
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HRHPattaya, General Manager at Hard Rock Hotel Pattaya
Responded 6 Mar 2020
Thank you for taking the time to write this wonderful review on our TripAdvisor, we really appreciate it. We pride ourselves on customer service and ensure that all of our guest requirements and expectations are met. I am encouraged from what I have read here that we are achieving that. I hope that we will have the opportunity to welcome you back to Hard Rock Hotel Pattaya again in the near future. Warmest regards, Jorge C Smith General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
treamprom wrote a review Nov 2020
Bangkok, Thailand
+1
5.0 of 5 bubbles
I never regret to book this Hard Rock Pattaya. I have one night using Rao Tiew Duay Gun promotion for Thais promoting domestic tourism. Since the booking process, K Fluke helped me with prompt response, informative and yet very professional and that made my stay really smooth. The club room on 9th floor this trip is such an amazing choice if you're looking for great space with stunning Pattaya beach view from your room. The check in by K Ning's team, K Ann and Nong Gift are superb, no doubt why a lot of Thai and international guests chose this beach resort destination. The pool is a must visit too, K Sake and team entertained me whole afternoon, I loved the vibes of pool activities plus great and unique designs of this lovely pool, great for your Instagram shots/posts. Hard Rock Cafe's moon deck bar is the best, the view, the band that plays both great international and Thai repertoire. Breakfast is the best in town, delicious and easy going, pool view helps you to feel more appetite. Always great choice for friends, family and your short trip to escape busy Bangkok 😍
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Date of stay: November 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hard Rock Pattaya, General Manager at Hard Rock Hotel Pattaya
Responded 26 Nov 2020
Dear Khun treamprom, I am so happy to learn that you had a great time at Hard Rock Pattaya and would like to thank you for your kind words. I am certain your feedback will encourage them to perform even better. Thank you again for being our guest and we'll look forward to having you back with us again soon. Warmest regards, Jorge C Smith General Manager
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Arthur wrote a review Jan 2020
Singapore, Singapore
4.0 of 5 bubbles
Location is great, room is big for family of 3. Hotel rate on high side. Within walking distance to Central Festive mall. Hop onto the bus and pay 10 baht per pax, alight anywhere you like along the long stretch of road, a way to explore Pattaya beach and surroundings. Overall good stay.
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Review collected in partnership with this hotel
Date of stay: December 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HRHP19, General Manager at Hard Rock Hotel Pattaya
Responded 8 Jan 2020
The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, Jorge C Smith General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SubodhBidawatka asked a question Jan 2024
Mumbai, India2 contributions1 helpful vote
Is there Indian breakfast option? or do they have anything veg in breakfast?
Answer from rick s
Almere, The Netherlands30 contributions9 helpful votes
i dont know bud they also didnt had anny "normal redbull" and they just send sombody to the store to fetch it so service was what we can say premium!
Answer from Abhishek Oberoi
New Delhi, India21 contributions4 helpful votes
I paid it in cash and it was returned on check out. Was seamless.
Brian L asked a question May 2023
Broager, Denmark76 contributions23 helpful votes
For 10 days stay how much is the deposit
stan D asked a question May 2023
Aurora, Colorado1 contribution
Is this hotel bar girl friendly?
oldiesmon asked a question Jun 2020
8 contributions4 helpful votes
Can I bring a guest back to my room, guest friendly?
Answer from Gary E
Melbourne, Australia96 contributions45 helpful votes
Yes definitely.
seasonchange wrote a tip Oct 2024
Melbourne, Australia139 contributions50 helpful votes
3.0 of 5 bubbles
"Avoid coming in September. It’s a big rainy season. Heavy rain and thunderstorms almost everyday."
Read full review
Yo wrote a tip Oct 2024
Bangkok, Thailand8 contributions
1.0 of 5 bubbles
"Avoid this Hotel for now till the finish renovation and till they Respect their Customers"
Read full review
Jack W wrote a tip Sept 2024
Calgary, Canada4 contributions
5.0 of 5 bubbles
"Enjoy your time and remember they're open late on weekends now! "
Read full review
bigspiker wrote a tip Mar 2024
Edinburgh, United Kingdom20 contributions2 helpful votes
4.0 of 5 bubbles
"I used grab (Thailand's version of uber) to get to the hotel from Bangkok airport. Cost around 2000BK and journey time was around 70 mins"
Read full review
Abhishek Oberoi wrote a tip Oct 2023
New Delhi, India21 contributions4 helpful votes
5.0 of 5 bubbles
"Enjoy the resort and experience all activities. It's so fun. "
Read full review
Not the right property for you?
There are more places to choose from in the Pattaya area.
PRICE RANGE
S$147 - S$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock resort, hard rock pattaya
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
323
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HARD ROCK HOTEL PATTAYA | UPDATED 2024 Resort Reviews, Price Comparison and 3,321 Photos (Thailand) - Tripadvisor

Frequently Asked Questions about Hard Rock Hotel Pattaya
Which popular attractions are close to Hard Rock Hotel Pattaya?
Nearby attractions include Ama Fashion (0.3 km), Tito Fashion (0.3 km), and Zara's Custom Tailor (0.4 km).
What are some of the property amenities at Hard Rock Hotel Pattaya?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hard Rock Hotel Pattaya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Pattaya?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hard Rock Hotel Pattaya?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Pattaya?
Conveniently located restaurants include Kamikaze Steak & Café, Jasmin's Cafe Pattaya, and Hard Rock Cafe.
Are there opportunities to exercise at Hard Rock Hotel Pattaya?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel Pattaya have airport transportation?
Yes, Hard Rock Hotel Pattaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel Pattaya?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Pattaya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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