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Hard Rock Hotel Pattaya

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#17 of 442 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Hard Rock Hotel Pattaya
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2,014 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Everything about the hotel was Hard Rock. The ambience, the staff. But, the reception staff need to understand a lesson or two in customer service. Just plain arrogant. The property needs to understand that most customers, being tourists, are tired when they arrive at the hotel (flight to Bangkok, drive to Pattaya and the weather). So please at the very...

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Helpful?
Thank sid915
Reviewed 2 days ago NEW

The first time , your staff give me a room , so not good for me , coz near the sea only , i booked is a seaview room , not near the seaview , and then , i call recepition want to change my room, at last , change ROOM1035 , so good sea view room , thx! But...

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Thank 943chiwaic
Tel Aviv, Israel
Reviewed 3 days ago NEW

Excellent lofation,excellent service,huge pool,persnoni service, vew from the room to the sea the team of entertainment are professional the team of the recpetion very ptofessional with smile always. of course i'll be back.

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Helpful?
Thank ohadnir
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear ohadnir, Thank you for the review. I’m very pleased to hear that you enjoyed the services and the facilities, especially our new pool. Please be assured that I will pass on your comments to the team. We look forward to welcoming you back at Hard Rock Hotel Pattaya very soon. Warmest regards, Jorge C Smith General Manager

Bandiana
Reviewed 4 days ago NEW

Rooms do need some updates like TV and carpets are getting dirty. Fridges are smelling now very old. Bathroom is still great. Bed is super comfy. Pool update is fantastic. So just a few things need to improve the hotel.

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Helpful?
Thank Kelly8839
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Kelly8839, Thank you for the kind words. We appreciate all the feedback we can get from our guests so we may improve the experience for all of our guests. I have also noted your comments regarding the room conditions. Please accept my sincere apologies for the inconvenience. We will ensure on-going training in all aspects mentioned. We hope that...

Bangkok, Thailand
Reviewed 4 days ago NEWvia mobile

We come here every Songkran as we enjoy the ambient here. There were lots of activities and DJ music by the poolside, thus making the place full of energy. The hotel is packed with guests who are here to enjoy the festive celebrations thus making the place even very lively. The rooms here are very clean and the beds are...

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Helpful?
Thank Phi S
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Phi S, Thank you for the review. I’m very pleased to hear that you enjoyed the services and the facilities, especially our Songkran activies. Please be assured that I will pass on your comments to the team. We look forward to welcoming you back at Hard Rock Hotel Pattaya very soon. Warmest regards, Jorge C Smith General Manager

Bangkok, Thailand
Reviewed 5 days ago NEW

It is a basic hotel with smelly rooms, inhospitable rude staff who doesn't want to help or assist. A dirty, smelly room was given upon checkin, room was changed after putting our foot down but apology extended. If you want to stay for foam party and a nice pool then it's fine otherwise stay away from his motel.

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Helpful?
Thank Saty0107
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear Saty0107, Thank you very much for your review and constructive comments. We value all such feedback from our guests, in order to improve our facilities and services. We regret to hear that on this occasion we did not meet your expectations. I have also noted your comments regarding the service of our staff and the cleanliness of the room....

Kuala Lumpur
Reviewed 5 days ago NEW

Like : -the pool, toilets, rooms and most places are very clean. Like : -Staff are smart and friendly. They delivered their help to us when they saw us scratched our head in the lobby. Like : -the complimentary free drum stick! To be improved (compare to Bali Hardrock, herein "BHR") -During our stay at BHR, room cleaning services done...

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Helpful?
Thank weonweb
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear weonweb, We thank you for sharing your recent review. It’s great to learn that our staff took good care of you and that you enjoyed the hotel facilities. Should you need another getaway, please do return to Hard Rock Pattaya. We will all be looking forward to welcoming you back! Warmest regards, Jorge C Smith General Manager

Sichuan
Reviewed 5 days ago NEW

This Hotel Pattaya Hotel, so I feel very comfortable! From the hotel to the reception room service, the attitude is very good, next to Pattaya tourism, will still continue to choose the hard rock hotel!

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Thank zhoutianh
Thun
Reviewed 6 days ago NEW

All of the Hotel is great and verry clean.i come again. The room to with city view was at balcony a little bit loude because the aircon or vetilation from kitchen.I like the new pool area.hard rock is the best😚

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Helpful?
Thank ThunDaniel_W
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear ThunDaniel_W, Thank you for posting your review. Glad you were able to enjoy the vibe and experience of Hard Rock Hotel Pattaya! We have some rockin’ activities planned for the rest of the year so please come back and stay with us again. We'll look forward to welcome you back. See you soon! Warmest regards, Jorge C Smith General...

Hong Kong, China
Reviewed 6 days ago NEW

Very good Hotel Nice SPA Nice Composer Suite Nice Pool Nice Cabana Service Nice Pool Party The party is very good, but the party has a flaw, is that we are very dissatisfied, my husband is very unhappy. In the party in progress, my husband had wanted to use the most quick way back to our Cabana number 11, but...

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Helpful?
Thank seabiechan
HardRock_Pattaya, General Manager at Hard Rock Hotel Pattaya, responded to this review

Dear seabiechan, Thank you very much for your review and constructive comments. We value all such feedback from our guests, in order to improve our facilities and services. We regret to hear that on this occasion we did not meet your expectations. I have also noted your comments regarding the service of our staff. Please accept my sincere apologies for...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located an hour and a half drive from Bangkok, for work, play, meetings or parties, there is something for everyone and everything that rockers would wish. The 323 rooms & suites include exceptional Rock Star Suites, new accommodation for families with kids, luxurious digs for Composers and Executives, and Sea & City view Deluxe rooms for those on a break, to chill or to work. ... more   less 

Additional Information about Hard Rock Hotel Pattaya

Address: 429 Moo 9, Pattaya Beach Road | Cholburi, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $120 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Pattaya 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Hard Rock Resort
Hard Rock Pattaya
Hotel Style:
#2 Top resorts Hotel in Pattaya
#10 Family Hotel in Pattaya
#12 Spa Hotel in Pattaya
#12 On the Beach Hotel in Pattaya
#16 Luxury Hotel in Pattaya
#17 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Pattaya staff and other travellers.
31 questions
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Perth, Australia
29 days ago
Gurugram (Gurgaon), India
1 month ago
3 months ago

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Questions? Get answers from Hard Rock Hotel Pattaya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Sea-View Room, Hire a Cabana for a day ($20) and Chill Out!”
D2586XArobh, 15 Apr 2017 | Read review
“Beach View is best”
vithalraok, 10 Apr 2017 | Read review
“Choose rooms that are on a higher floor. Better views would be rooms facing the pool.”
  • Edge balcony
  • Bedside
  • Room door
  • City view
  • Samsung TV, with several international TV channels
  • Decent sized room
  • Decent bathroom
  • Spacious top
theamazingming, 12 Mar 2017 | Read review
“All room are good. 7th floor was excellent for me.”
TravelinAlan, 9 Mar 2017 | Read review
“Rock Royalty Level is worth it.”
PJOEPJOE, 6 Mar 2017 | Read review
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