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Mercure Pattaya Hotel

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#35 of 436 Hotels in Pattaya
Certificate of Excellence
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1,151 Reviews from our TripAdvisor Community

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Showing 847: English reviews
Brisbane, Australia
Reviewed 26 January 2014

Check in was slow, only one person at reception. I had to fill in registration, which took even longer, this should have been on the system, since I am a member. I go to my room and the door will not open, had to spend another 20 mins for a new key. The room was average, not clean, dirty dust...

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Helpful?
Thank sirputh
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Please accept my sincere apologies for the incident regarding both arrival and departure, I will investigate with our team the nature of your comments. Guest rooms are currently undergoing a renovation however that is no excuse for dust in your room, linen and towels are also in the process of replacement and I sincerely hope we will have an opportunity...

Espergaerde, Denmark
Reviewed 24 January 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Arne J
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Reviewed 22 January 2014

We arrived at the Mercure in Pattaya after experiencing hygienic problems with a nearby hotel, from the minute we arrived (myself, my wife and my children, 7 and 9) we were treated like royalty. On arrival the General Manager, Alex, was there to greet us and in particular paying attention to speak to our children asking how they were enjoying...

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Thank dest2014
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Des, many thanks for your glowing review! Pleasure meeting with you and your beautiful family, looking forward to your next visit in 2014 and best wishes for New Year! With best regards Alex

Fold Coast
Reviewed 20 January 2014

Stayed at the Mecure Pattaya through the Xmas/new year period with a friend. Found the hotel to be very comfortable and relaxing away from the hustle and bustle of the action yet close enough to get to the nightlife and shopping with no trouble at all. Special mention to Alex the general manager of the hotel who went out of...

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Helpful?
Thank Adam C
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Adam, many thanks for your kind review enjoyed meeting with you and family and we look forward to seeing you all in the very near future! Happy New Year and best wishes on behalf of team and I With best regards Alex

An Accor traveller
Kidderminster, United Kingdom
Reviewed 17 January 2014

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

England
Reviewed 15 January 2014

I visited in October 2013 but so many improvements have taken place and I am dying to try them. Apparently its a lively fun place the Aqua Bar with drink promotions every night of the week. The Bar Team. Are very friendly and most welcoming. My daughter has just returned. I can't wait for March when I will be there...

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Helpful?
Thank Grumpyoldwoman18
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Thank You for both loyalty and a very kind review, team and I here at Mercure Pattaya look forward as always to your visits! March is only around the corner, we will prepare your herbal drink and poolside cocktails to enjoy and best wishes from Cedric, Khun Pornchai, Chef Vut, Khun Toh, Peter and Leo! With best regards and a...

Reviewed 5 January 2014 via mobile

This hotel provides good 3 star level facilities and a decent comfort level. No complaints. Slight negatives are its location on a rather smelly street but hey, this is Pattaya not Monte Carlo and the stink is well away from the hotel itself. All in all, a pretty safe choice of hotel...

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Thank bombardierice
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Bomberdierice thank you for your review 'safe choice hotel' - I look forward to personally meeting with you upon your next visit to Pattaya and please don't hesitate to contact me at gm@mercurepattaya.com to arrange your future stays. Best wishes for 2014. Alex

Hong Kong, China
Reviewed 4 January 2014

Just finished my trip in dec with my family, as usual I chose Accor hotels which I am quite confident. This hotel is off a quiet alley from the main road which stay away from the busy tourist area, make me feel safe yet convenient. I am easily walk along the Main Street from the "central" , hundreds of souvenir...

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Thank dededada
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks Dededada for your kind review, we look forward to your next visit and best wishes for 2014! Alex

Oslo, Norway
Reviewed 2 January 2014

Review collected in partnership with Accorhotels.com
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Thank M0nicaN0rway
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Shanghai, China
Reviewed 28 December 2013

I use to travel much for business between Hilton, Starwood and Accor. I am staying on a regular basis at the Mercure in Shanghai. But Somehow, this facility does not stack up with the rest of the franchise. Got a corner suite as i wanted to have my friends over for some drinks: room was much more small than what...

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1Thank Francois B
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Francois, apologies for your recent stay please rest assured I will address your comments with our team to improve both our product and services. Francois, we are currently in the process to renovate our guest rooms and suites and I hope you will allow us the opportunity to welcome you in 2014 to experience our new look. Enjoy a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $67 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Travelocity, Agoda and Booking.com so you can book your Mercure Pattaya Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#22 Spa Hotel in Pattaya
#29 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The street is very quite so garden view or street view does not affect your rest the sun is on street side”
 of 5 bubbles ThierryD958, 3 Jan 2017 | Read review
“Try to choose high floor and pool view”
 of 5 bubbles theol672, 28 Dec 2016 | Read review
“For families I would recommend the family room which has the bank bed with a slide”
 of 5 bubbles AmosH558, 17 Dec 2016 | Read review
“Pool side and east facing”
 of 5 bubbles ShankhaSubhra, 5 Dec 2016 | Read review
“ask for ocean side of hotel...nice view...”
 of 5 bubbles 474lloyd, 15 Nov 2016 | Read review
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