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Mercure Pattaya Hotel

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#33 of 430 Hotels in Pattaya
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1,136 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Pattaya Hotel
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Showing 839: English reviews
Oslo, Norway
Reviewed 2 January 2014

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Helpful?
Thank M0nicaN0rway
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Shanghai, China
Reviewed 28 December 2013

I use to travel much for business between Hilton, Starwood and Accor. I am staying on a regular basis at the Mercure in Shanghai. But Somehow, this facility does not stack up with the rest of the franchise. Got a corner suite as i wanted to have my friends over for some drinks: room was much more small than what...

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Helpful?
1Thank Francois B
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Francois, apologies for your recent stay please rest assured I will address your comments with our team to improve both our product and services. Francois, we are currently in the process to renovate our guest rooms and suites and I hope you will allow us the opportunity to welcome you in 2014 to experience our new look. Enjoy a...

London
Reviewed 28 December 2013 via mobile

No problems at this hotel,easy check in and out. Nice room at the front with a huge balcony and queen sized bed although the toilet could have been bigger. Comfortable bed with good pillow. Very nice large swimming pool which was open after dark. The location is good because you can walk through Avenue shopping mall to reach bars and...

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Helpful?
2Thank flough7
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Thank you for your kind review, always pleasing to read positive comments! We look forward to welcoming you and family in the very near future and best wishes for a wonderful New Year. With best regards. Alex

Swansea, United Kingdom
Reviewed 28 December 2013

I'm currently half way through my stay at this hotel , firstly and in my opinion most importantly the manager (Alex) has absolutely set no boundaries as to his professionalism and efficiency towards our stay , the rooms are first class , breakfast area is spotless and of a high quality. The staff he employs obviously make an effort to...

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Helpful?
1Thank Nicky S
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your kind review Nicky, pleasure having yourself, Ryan, Phil, Fred, Brian (I think there are a few I forgot to mention) all here with us and we look forward to our celebrations tomorrow night - Swansea City are lucky to have such a fine following as you all :) Best Wishes to you and family for a...

Jaipur, India
Reviewed 27 December 2013 via mobile

Excellent stay. Hospitality was good. Location was near to walking street and beach. Free tuk-tuk service was available round the clock. But no food available for vegetarian people. Response of cook at breakfast was not appreciable.

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Helpful?
1Thank Praveen G
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Praveen, many thanks for your kind review! On behalf of team and I here at Mercure Pattaya, our best wishes to you and family and we look forward to welcoming you all in 2014. With best regards. Alex

Norwich, United Kingdom
Reviewed 12 December 2013

I am a regular weekend golfing visitor to Pattaya from Bangkok and after this weekend I was left wondering why this was the first time that I have stayed in the Mercure. The staff are very welcoming, the rooms clean and well serviced and the restaurant and bar choices are very good if you want to eat in. I spent...

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Helpful?
Thank RobertB10
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Good Morning Robert and many thanks for your kind review! Our location is made all the more accessible now with The Avenue shopping mall located opposite to our Hotel giving direct access to Beach Road< Central Festival, Walking Street etc...... I look forward to welcoming you, your friends and family in 2014 and best wishes for a fabulous festive season!...

Norwich, United Kingdom
Reviewed 11 December 2013

Stayed before at Mercure, which was fine considering the advanced decent rate paid if your on business like myself plus location close to 2nd road (note best to go right and walk through small shopping mall a few yards on the left) The issue this time however is noise booming out from the independent bar to the left of the...

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Helpful?
Thank hcbaz65
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Good Morning Barrie, First and foremost, sincere apologies for the noise disturbance - thankfully we have managed to control the late night venue located adjacent to our Hotel with support from our local authorities and thank you very much for your kind comments regarding our breakfast meeting, it is always a pleasure to meet and discuss with our in-house guests...

Bangkok, Thailand
Reviewed 11 December 2013

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Thank Urai D
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Sydney, Australia
Reviewed 5 December 2013

I stayed at the hotel for a week, location is near a gay lane way which isnt that great if your walking to beach rd ur getting harrased by gay people, every morninng the ton of tourists will leave all their plates everywhere and have no where to sit, the pool inside the complex was packed, no where to swim,...

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Thank ronny3333333333333
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Ronny, many thanks for your kind review. I have noted your comment regarding our breakfast issue and the excessive number of group tours and we have taken measures to address this and open our M Lounge dining area . This separate area will allow guests such as yourself to enjoy a peaceful and calm environment during breakfast with the...

Singapore, Singapore
Reviewed 4 December 2013

Mecure Pattaya is indeed a nice hotel recommended for family with children. I was with my 2 kids and they totally enjoyed the Kids suite which I booked as it had a Disney motif wall together with 2 bunker beds coupled with a slide. Rooms are generally clean and tidy. However, the furniture are relatively old while my bed sheets...

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Helpful?
Thank LarryEng
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your review Larry, apologies for the linen there can be no excuse - we are currently in the process of our much needed renovation (after 8 years of high occupancy levels our guest rooms and suites are undergoing a much needed improvement) and our linen par stocks are all to be replaced to improve our product and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $54 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side and east facing”
 of 5 bubbles ShankhaSubhra, 5 Dec 2016 | Read review
“ask for ocean side of hotel...nice view...”
 of 5 bubbles 474lloyd, 15 Nov 2016 | Read review
“Ask for a poolside room”
 of 5 bubbles DaveKOakleyGreen, 10 Nov 2016 | Read review
“you can choose pool view or sea view”
 of 5 bubbles Kfir_Lula, 6 Nov 2016 | Read review
“Ask for ocean views. Nice sitting on balcony with partner looking out to sea. I was on 7th floor and had no noise problems.”
 of 5 bubbles anthonymrawnsley, 28 Oct 2016 | Read review
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