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Mercure Pattaya Hotel

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#33 of 438 Hotels in Pattaya
Certificate of Excellence
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Mercure Pattaya Hotel
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1,170 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Beijing
Reviewed 12 February 2014

Stayed in the Mercure for 10 nights (Dec. 28th - Jan. 7th ) and really enjoyed it. The buffet breakfast was nice. Maybe need to teach the egg station guy a bit more English about different ways to cook an egg. Otherwise, the food was very nice. Good selection of breads, fruit, juices, etc. Check-in was easy. No hassle and...

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Helpful?
Thank BigMike2323
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Big Mike, many thanks for your kind review and apologies for the mini-bar incident - next visit to Mercure Pattaya I will arrange reimburse the amount and ensure our team address the issues to improve our internal communication. I look forward to personally welcoming you in the very near future and best wishes! Alex

Pattaya
Reviewed 11 February 2014

Stayed for the month of December overall a decent hotel. The pool is by far the best reason to stay here. If you like lounging by the pool this hotel is a great choice. Safe and close to the night life as well. Clean nice size rooms with well stocked mini bars. I found the restaurant lacking in quality and...

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Helpful?
Thank IronLynx
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Many thanks for your review and well noted comments regarding value for money - I hope we will have the opportunity to welcome you upon your next visit to Pattaya - dinner as my invited guest and a marked improvement in the quality of our food! Please do not hesitate to contact me directly at gm@mercurepattaya.com to arrange your next...

An Accor traveller
France
Level Contributor
102 reviews
20 hotel reviews
36 helpful votes
Reviewed 9 February 2014

Review collected in partnership with Accorhotels.com
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1Thank An Accor traveller
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Plymouth, United Kingdom
Reviewed 6 February 2014

We stayed for 3 nights and enjoyed every night, Our room was clean and tidy a nice balcony overlooking the town, There was a good buffet breakfast with asian and western choices,The pool was excellent with plenty of sun loungers and towels, All the staff we came in contact with were excellent,Reception /restaurant /pool bar, We had no complaints,Good hotel...

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Thank deltaman0_0
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Delta man thank you very much for your kind review, words of inspiration to us all! On behalf of our team and I, we look forward to your next visit to Mercure Pattaya, please do not hesitate to contact me directly at gm@mercurepattaya.com to arrange you stay and best wishes to you and your family. With best regards. Alex

Reviewed 4 February 2014

Very good hotel at this price segment......check in was very slow....the staff was friendly but could have been more friendly.... the location is a bit complicated....far away from the main beach area.....

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Thank rahul0903
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Dear Rahul, thank you for your review we will work towards improving our product and services to make our smart budget hotel even better! Looking forward to welcoming you and family in the very near future and best wishes! Alex

Brisbane, Australia
Reviewed 26 January 2014

Check in was slow, only one person at reception. I had to fill in registration, which took even longer, this should have been on the system, since I am a member. I go to my room and the door will not open, had to spend another 20 mins for a new key. The room was average, not clean, dirty dust...

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Thank sirputh
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Please accept my sincere apologies for the incident regarding both arrival and departure, I will investigate with our team the nature of your comments. Guest rooms are currently undergoing a renovation however that is no excuse for dust in your room, linen and towels are also in the process of replacement and I sincerely hope we will have an opportunity...

Espergaerde, Denmark
Reviewed 24 January 2014

Review collected in partnership with Accorhotels.com
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Thank Arne J
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Reviewed 22 January 2014

We arrived at the Mercure in Pattaya after experiencing hygienic problems with a nearby hotel, from the minute we arrived (myself, my wife and my children, 7 and 9) we were treated like royalty. On arrival the General Manager, Alex, was there to greet us and in particular paying attention to speak to our children asking how they were enjoying...

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Thank dest2014
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Des, many thanks for your glowing review! Pleasure meeting with you and your beautiful family, looking forward to your next visit in 2014 and best wishes for New Year! With best regards Alex

Fold Coast
Reviewed 20 January 2014

Stayed at the Mecure Pattaya through the Xmas/new year period with a friend. Found the hotel to be very comfortable and relaxing away from the hustle and bustle of the action yet close enough to get to the nightlife and shopping with no trouble at all. Special mention to Alex the general manager of the hotel who went out of...

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Helpful?
Thank Adam C
mitili, General Manager at Mercure Pattaya Hotel, responded to this review

Adam, many thanks for your kind review enjoyed meeting with you and family and we look forward to seeing you all in the very near future! Happy New Year and best wishes on behalf of team and I With best regards Alex

An Accor traveller
Kidderminster, United Kingdom
Reviewed 17 January 2014

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
MercurePattaya, General Manager at Mercure Pattaya Hotel, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $67 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poolside view have a good view, opposite side view is ok (can see the sea about 1km away over rooftops).”
 of 5 bubbles justincF8799BK, 13 Feb 2017 | Read review
“try to upgrade if you can and get a bigger room”
 of 5 bubbles riggboy, 18 Jan 2017 | Read review
“The street is very quite so garden view or street view does not affect your rest the sun is on street side”
 of 5 bubbles ThierryD958, 3 Jan 2017 | Read review
“Try to choose high floor and pool view”
 of 5 bubbles theol672, 28 Dec 2016 | Read review
“For families I would recommend the family room which has the bank bed with a slide”
 of 5 bubbles AmosH558, 17 Dec 2016 | Read review
5 of 5