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Mercure Pattaya Hotel

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#33 of 438 Hotels in Pattaya
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Pattaya Hotel
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1,170 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Bangkok, Krung Thep, Thailand
Reviewed 21 June 2013

I got upgrade room to family room, very full option for children. Good breakfast, variety and delicious. Good location, easy to find and go by drive. Have good place for parking in front of lobby so you don't have to carry your bag and walk to lobby for check in.

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Helpful?
Thank nashihiko
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Khun nashihiko, Thank you for taking time to share your experience at Mercure Pattaya Hotel. We appreciate your positive feedback and we are delighted to know that you enjoyed your recent stay with us. Your kind compliment to encourage our team. We will maintain our quality of service and hotel facilities. We look forward to welcoming you again in...

Hong Kong, China
Reviewed 20 June 2013

Staffs and everybody very friendly, always with a great smile. My only choice in Pattaya. Foods are great. Swimming pool is fantastic. We were in the pool most of the time enjoying our vacation. Been staying here for many many years.

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Helpful?
Thank glen l
Bangkok, Thailand
Reviewed 19 June 2013

- Pool is great. Our kids and me love it. - Location may be to far if walking from main street. if using car, no problem. - My opposite room has dog with loud barking. I can hear even in my room. Should the hotel seperate floor for perons who come with pet? - Restaurant has lots of fly! -...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mr_seksan
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear Khun Seksan, Thank you for sharing experience from your recent stay with us at Mercure Pattaya. We apologize for any inconvenience caused regarding the pet friendly hotel status. For your next visiting to the hotel, please do not hesitate to inform us for your preference "No Pet Floor" Regarding the transport along the soi, we provide free shuttle 24...

Bangkok, Thailand
Reviewed 19 June 2013

An excellent service and professional management This hotel, located in the center of Pattaya is extremely well managed. The general manager Alex gives his personal touch to all his guests and is very in for details. Certainly a great value for money and one of my favorite hotels to stay. Congratulations to the Mercure Pattaya team!

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Helpful?
Thank Marco D
North Miami Beach, Florida
Reviewed 14 June 2013

First time staying at Mercure Pattaya (4 nights) last month. I was "upgraded" to what is called a corner suite, which to me looked like a regular room in a corner, with a view to the construction site at the back, from the nice balcony. I quickly found out that the design of the room is unexplainably flawed; i.e. to...

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Helpful?
Thank UPG
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear UPG, Thank you for sharing your experience from your recent stay with us at Mercure Pattaya. We sincere apologize for any inconvenience caused, the surrounding construction, please be assured that we take your comments seriously to coordinate with the project manager of construction site address this issue. All comments to the room are currently in the process of being...

Bangkok, Thailand
Reviewed 13 June 2013

This is a hotel I keep coming back to even though I have tried many other hotels in Pattaya. The location is good but not right in the middle of all the beach or nighttime activity. Rooms are smallish but very comfortable and clean. Many people complain that the bathrooms are to small but I find them very functional and...

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Helpful?
Thank FirstClassPax
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear FirstClassPax, Thank you for sharing your experience from your recent stay with us at Mercure Pattaya. We are very delighted that you enjoyed your stay. We also appreciate your kind compliment to encourage our team, and we will maintain our quality of service and hotel facilities. We look forward to welcoming you again in the nearest future. With best...

Bangkok, Thailand
Reviewed 13 June 2013

Good Hotel in the center of Pattaya but should have car to go there. The staffs are friendly. Room is also clean. There're only 2 lifts but it' not the problem. Swimming Pool is wide and clean. We havn't have breakfast, so can't review this section.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Hipposom
Malmo, Sweden
Reviewed 11 June 2013

Stayed there three times the last year. Good lacation, great staff, great food and a nice atmosphere. And it keeps improving...the new Aqua bar for example. Will definitely stay there again...just left, miss it already

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1Thank Robert1640
Mumbai (Bombay), India
Reviewed 9 June 2013

Pattaya is mainly a tourist destination, however if one has work at the nearby Laem Chabang port one has to stay at a hotel in Pattaya. We had some trouble finding a good business hotel in Pattaya as most of the hotels were tourist hotels. We needed facilities like wi-fi, printing, scanning in-house and perhaps also meeting room facilities. Hotel...

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Helpful?
Thank AmolAdhye
Ontario, California
Reviewed 8 June 2013

Stayed at this hotel with a tour group. Pros: The pool is really nice and peaceful. Each room comes with their own private balcony. Cons: Poor housekeeping. The floor in the room is tile/linoleum and it was obviously not cleaned. After I got out of the shower and walk towards my bed barefoot, I realized my soles were all black....

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Helpful?
1Thank TLL441
MercurePattaya, Manager at Mercure Pattaya Hotel, responded to this review

Dear TLL441, Thank you for sharing your experience from your recent stay with us at Mercure Pattaya. Sorry to hear that our room didn't meet your expectation. Please be assured that all your comments in process of being addressed. However, we are very delighted to hear that you enjoyed our swimming pool. Please note for free shuttle is available 24...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Friendly and accommodating, Mercure Pattaya Hotel is situated right in the heart of Pattaya, only a few minutes walk from the beach and next to some of the city's best boutiques and restaurants. The hotel features 3 outstanding restaurants, day spa, large free form swimming pool, fitness centre, business centre, Le Club lounge. A choice of 247 well appointed guest rooms complete with balconies feature a blend of contemporary and modern design. Each individual room is air-conditioned and equipped with a mini bar, international satellite TV, IDD telephone, personal in-room safe and Wi-Fi internet. ... more   less 

Additional Information about Mercure Pattaya Hotel

Address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Pattaya 20150, Thailand
Region: Thailand > Chonburi Province > Pattaya
Price Range: $67 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Pattaya Hotel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Accor Hotel Pattaya
Mercure Pattaya
Mercure Hotel Pattaya
Hotel Style:
#15 Business Hotel in Pattaya
#21 Spa Hotel in Pattaya
#28 Luxury Hotel in Pattaya
#32 Romantic Hotel in Pattaya
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Pattaya Hotel staff and other travellers.
13 questions
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Questions? Get answers from Mercure Pattaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poolside view have a good view, opposite side view is ok (can see the sea about 1km away over rooftops).”
 of 5 bubbles justincF8799BK, 13 Feb 2017 | Read review
“try to upgrade if you can and get a bigger room”
 of 5 bubbles riggboy, 18 Jan 2017 | Read review
“The street is very quite so garden view or street view does not affect your rest the sun is on street side”
 of 5 bubbles ThierryD958, 3 Jan 2017 | Read review
“Try to choose high floor and pool view”
 of 5 bubbles theol672, 28 Dec 2016 | Read review
“For families I would recommend the family room which has the bank bed with a slide”
 of 5 bubbles AmosH558, 17 Dec 2016 | Read review
5 of 5