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A few minutes after booking in we had a note under the door telling us there's no hot water for 24hrs due to maintenance on the heating system, next morning there was another note under the door telling us it's another 24hrs. We had dirty...More
This is the second times we stay in the hotel, as expected, the front desk staffs were friendly and nice. we traveled in group with kids and elderly, they arranged a room near to the lift for my parent and we were grateful for that....More
I have to say I wasn’t expecting much given some of the reviews but this hotel goes above and beyond. We only booked for two nights and wish we had booked longer before we leave to Phuket tomorrow. Greeted by smiling faces at the front...More
My friend and I stayed here for about 5 nights. The room was spacious (we booked the family room), clean and best of all, everything seemed to be new.
The staff was always helpful and polite.
The ambience of the hotel was really nice. Speaking...More
Thank Kelvin D
Response from SANDALAY, other at Sandalay ResortResponded 3 weeks ago
Thank you for staying with us and we are looking forward to welcoming you again.
initially i thought we had made a very bad decision coming here....but it turned out to be ok.....the first impression was given by a very rude front desk staff who had a face mask on.....she was not there for the evening and the other foh...More
Thank Dave V
Response from SANDALAY, Reservation Officer at Sandalay ResortResponded 5 weeks ago
Thank you for choosing our hotel. First, please accept our sincere apology and we will take this to action for ensuring all the guest has the best service and facilities. We are looking forward to welcoming you again.