We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Ha Long Bay

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Ha Long Bay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

784 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Ha Long Bay
See the most recent reviews
Showing 582: English reviews
Pennsylvania
Reviewed 20 October 2014

My spouse and I spent one night at the Novotel Halong Bay in late March 2014 prior to boarding a cruise. Parent company Accor owns the Novotel brand, and we booked our room on-line using their website. Accor has some excellent promotions, and by pre-paying our room rate (which was then non-cancellable), we saved 40%. Because we knew that the...

 Report
Helpful?
2Thank fluffnfold
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear fluffnflod We very much appreciate your kind comment regarding your stay at the Novotel Ha Long Bay. I was delighted to read your long detailed comment on our hotel. I really appreciate every single sentence that you wrote and shared in Trip advisor. It is a pleasure to read that you were satisfied with your stay from reservation moment...

Margate, United Kingdom
Reviewed 13 October 2014

Stayed one night, very good dinner but breakfast was chaotic, it may just be I had the wrong day but breakfast was full to overflowing and they could not cope but a good choice but as I said it all went very fast.

 Report
Helpful?
Thank Richard T
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Richard T Thank you for sharing your experience with us on Tripadvisor. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my apology. We strive to provide pleasant atmosphere to all of our guests; therefore your feedback is important to us. To end on a positive note, I am glad to...

County Tipperary, Ireland
Reviewed 4 October 2014

Stayed 1 night after our cruise in the bay. Very well decorated, good friendly staff, biggest breakfast buffet i've ever seen and very good quality, great pool, fine rooms with huge bathroom, a short taxi ride into central ha long. My wife, son his girlfriend and myself all had massages which were top class. We would all highly recomend this...

 Report
Helpful?
Thank premierman
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear premierman Thank you for choosing Novotel Ha Long Bay for your stay in Ha Long. Regarding your kind comment on friendly staff, breakfast buffet, good quality of pool, well-decorated room and spa service will be shared with the departments. We are happy that you had a great stay experience and you would like to recommend our hotel to others....

Arlon
Reviewed 30 September 2014

I stayed for a 3 day week-end and must say that everything was perfect. The room is modern and well appointed , the bathroom has a nice overhead rain shower , the bed was comfortable. The buffet for breakfast and dinner had an amazing selection including BBQ choices. The staff is exceptionally attentive. I wanted brown bread and soy milk...

 Report
Helpful?
Thank Viviane H
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear Vivianne H Thank you for sharing your kind feedback with us on Tripadvisor. I am glad to hear that your stay was perfect with room, both breakfast and dinner buffet, and the friendliness and availability of our staffs. Your kind comment on spa service and buffet service will be shared with each department which will serve as an encouragement...

Yangon (Rangoon), Myanmar
Reviewed 23 September 2014

We had only one night stay in Novotel, Halong Bay but we have the great time. The hotel design is brilliant & Room facilities is comfortable, high quality. Especially we want to show our deepest thank to Mr. Vuong for accommodating our group in beautiful view room , welcoming fruit & Wine. So we can see the beautiful, stunning view...

 Report
Helpful?
Thank KhinMarKyaw
Hanoi, Vietnam
Reviewed 15 September 2014

Our bedrooms are comfortable, high quality. We selected buffet for dinner with some dishes very diverse poses, but the quantity and quality was great. Experience at the hotel make we were happy but wifi sometime is unable to connect.

 Report
Helpful?
1Thank phamchien
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear phamchien We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. I am glad to hear that your stay was enjoyable and pleasant due to comfortable room, dinner buffet and the overall service. Everyday we are checking the wireless internet service to maintain the connectivity, however if you felt any inconvenience due to wifi...

Auckland, New Zealand
Reviewed 15 September 2014

The most memorable aspect of this hotel was the view from my room - which I think all rooms share i.e. a magnificent Halong Bay vista - even despite the hazy weather when I was there. However there were other ticked boxes - the location, quality of the rooms and facilities, the swimming pool (albeit perhaps a little too warm)...

 Report
Helpful?
1Thank WJN50
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear WJN50 Thank you for taking time to give us your stay experience at the Novotel Ha Long Bay. I am delighted to hear your compliment on our room and facilities, the location of hotel and the service from our staffs. Regarding your comment on the English level of our staff will be shared with the departments to take additional...

Reviewed 14 September 2014 via mobile

This hotel is tired and a tad grotty. Lack of maintenance and attention to detail is the problem. No one wants to go down to the pool area and see used cotton buds, cigarette butts and band aids lying around. Further more a cloudy pool is not exactly inviting. The rooms are small but again a lack of maintenance shows...

 Report
Helpful?
1Thank gabby3133
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear gabby3133 We sincerely appreciate you taking the time to provide us your feedback. First of all, we sincerely regret not having been able to fulfill your expectations this time with the maintenance of poolside area and the bathroom. Your remark on poolside area is delivered to Housekeeping department to put more attention on public area as well as guest...

Montreal
Reviewed 12 September 2014

Stayed one night after a memorable, spectacular cruise through the limestone islands in Halong Bay. Our room had a beautiful view that prolonged the great feeling about this outstanding setting. The room was modernly furnished quite smartly, with ample space, very clean, with smart wood flooring. The bed was firm but comfortable; bathroom well appointed with a very functional shower....

 Report
Helpful?
1Thank thetraveldoc
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

Dear thetraveldoc We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. First of all, thank you for taking time to share your feedback with us. I truly regret that your experience on our restaurant and the bar did not meet your expectation. Your remarks on quality of food in the restaurant and the coffee...

Canberra, Australia
Reviewed 12 September 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
2Thank John D
gmnovotel, General Manager at Novotel Ha Long Bay, responded to this review

585 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (507)
Viewed
Hotel & Grounds (63)
Viewed
Dining (32)
Viewed
Pool/Beach Area (31)
Viewed
View from Room (53)
Viewed
Room/Suite (104)
Viewed
Bathroom (37)
Viewed
Family/Play Areas (1)
Viewed
Other (186)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Room/Suite (34)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (14)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Halong Bay hotels
6.5 km away
Halong Paradise Suites Hotel
Halong Paradise Suites Hotel
#1 of 3 in Tuan Chau Island
426 reviews
2.5 km away
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
#5 of 61 in Halong Bay
242 reviews
2.1 km away
Wyndham Legend Halong Hotel
Wyndham Legend Halong Hotel
#7 of 61 in Halong Bay
88 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
Halong Plaza Hotel
Halong Plaza Hotel
#4 of 61 in Halong Bay
252 reviews
0.6 km away
Royal Villas Halong
Royal Villas Halong
#22 of 61 in Halong Bay
25 reviews
0.2 km away
Saigon Halong Hotel
Saigon Halong Hotel
#9 of 61 in Halong Bay
253 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Novotel Ha Long Bay is the first 4 star internationally recognised hotel in the popular region. Just three hours from Hanoi, the 225 room beachfront hotel is in close proximity to major attractions such as bay cruises and local markets. Novotel Ha Long Bay enjoys a stunning vista from all angles, and even the outdoor pool with swim up bar overlooks the idyllic bay. Great for business travel or family holidays, the hotel boasts modern interiors and great facilities including WiFi Internet. ... more   less 

Additional Information about Novotel Ha Long Bay

Address: 160 Ha Long Road | Bai Chay Ward, Halong Bay, Vietnam
Region: Vietnam > Quang Ninh Province > Halong Bay
Price Range: $85 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Ha Long Bay 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Hotels.com so you can book your Novotel Ha Long Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Ha Long Bay Hotel Halong Bay
Novotel Halong Bay
Hotel Style:
#3 Spa Hotel in Halong Bay
#3 Luxury Hotel in Halong Bay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Ha Long Bay staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Novotel Ha Long Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views at higher floor”
 of 5 bubbles 792yantot, 14 Feb 2017 | Read review
“Go to another hotel”
 of 5 bubbles 123JRF123, 17 Jan 2017 | Read review
“Request a room with a balcony well in advance.”
  • Halong Bay islands
 of 5 bubbles MichealMacSuibhne, 20 Nov 2016 | Read review
“All rooms have fantastic views of the Bay. Ask for one with a balcony so you can take in the sites.”
 of 5 bubbles 347AdamK, 6 Oct 2016 | Read review
“Request view out to Halong while still available”
 of 5 bubbles mcgyver10, 26 Sep 2016 | Read review
5 of 5