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26/11/2017 27/11/2017
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    Somerset Hoa Binh

    106 Hoang Quoc Viet Street | Cau Giay, Hanoi, Vietnam
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    26/11/2017 27/11/2017
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    US$67
    US$67
    US$67
    Traveller (50)
    Room & Suite (43)
    Dining (2)
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    Overview
    • Excellent64%
    • Very good34%
    • Average2%
    • Poor0%
    • Terrible0%
    Travellers talk about
    “bed room” (3 reviews)
    “business trip” (4 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (85)
    Traveller rating
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    1 - 5 of 55 reviews

    Reviewed 4 weeks ago via mobile

    1.Good points Affordable with 1 bed room, kitchen and living room and bath room. Quite spacious. 2. need to improve Too dusty due to carpet so it needs water cleaning service but I didnt experience while i stay 1 yr. Receptionists and staffs forget easily...More

    Thank bookingjhome
    Response from nguyenmaihuong, Owner at Somerset Hoa BinhResponded 3 weeks ago

    Thank you for your review and feedback. We extremely sorry for the unpleasant experience and have worked with the departments concerned to improve the service level. We hope you will stay with us again, giving us another opportunity to serve you better. Your sincerely, Nguyen...More

    Reviewed 10 October 2017

    Satisfied with internal environment, surroundings, service, etc. However, it is inconvenient to travel long distances when working on a daily commute. I understand that there is a taxi service to the airport. Can you make a reservation for two or three hours? Please review. Thank...More

    Review collected in partnership with this hotel
    Thank sunghoc847
    Response from nguyenmaihuong, Manager at Somerset Hoa BinhResponded 3 weeks ago

    Dear Mr Sung, Thank your for your review. We are delighted to learn that you like our serviced residence and you had a wonderful stay. We also appreciative of your feedback and we will look into your suggestion. We look forward to welcoming you again....More

    Reviewed 2 October 2017

    Check in / out is very fast and the staff is friendly. The restaurant is located on the 1st and 4th floors and has a very good wifi. Room, lobby, corridor are all good. Buses traveling in the city are also operating on weekends. Facilities...More

    Review collected in partnership with this hotel
    Thank jeongmanhan
    Response from nguyenmaihuong, Manager at Somerset Hoa BinhResponded 4 October 2017

    Dear Mr Jeong, It is great to have you stay with us. We are glad to hear the compliments of our staff and this will surely motivate us to further improve our service delivery. We are delighted to learn that you like our serviced residence...More

    Reviewed 5 July 2017

    I stayed for only 2 nights but everything was so perfect and made me feel comfortable. The staffs were so friendly and helpful. The room was clean. The location of hotel is quite far from city center but no problem!!!More

    Review collected in partnership with this hotel
    Thank nhananhh
    Management response:Responded 7 July 2017

    Dear Ms Nhan Anh, Thank you for you review & feedback. We are delighted to learn that you like our service residence and you had wonderful stay. Your compliments motivate us to continually improve our service delivery. we hope you will stay with us again....More

    Reviewed 30 April 2017 via mobile

    As we had never been to Vietnam before and as we were travelling with a 70 year old and an 8 year old we did quite a lot of research prior to booking. It is very difficult to understand what the best location of a...More

    Thank Shelley S
    Response from James L, General Manager at Somerset Hoa BinhResponded 2 May 2017

    Dear Shelley S, Thank you for taking time to write such a great review of us. We are extremely happy to learn that you had wonderful stay with us and that you like the service and products that we offer. Your kind compliments motivate us...More

    Lotte Hotel Hanoi
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$62 - US$95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Hanoi
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Ctrip TA, Booking.com, Cancelon, TripOnline SA and Hotwire so you can book your Somerset Hoa Binh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (50)
    Room & Suite (43)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (51)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Upasana B
    18 September 2017|
    Answer
    Response from nguyenmaihuong | Property representative |
    Dear Upasana, Please be informed that we have 2 options for limousine airport transfers are, for single either pick up or drop off the rate for Innova 7 seats is 750,000VND++ and round trip is 1,150,000VND++with... More
    0
    Votes
    Upasana B
    16 September 2017|
    Answer
    Response from nguyenmaihuong | Property representative |
    Dear Upasana, Warm greetings from Somerset Hoa Binh. There are two options for you to choose either book our limousine service for airport transfers or you can just take taxi from airport then show them our address they... More
    0
    Votes
    Room Tips
    "Arrangement for fresh Air"
    Read review
    "Get your free coffee at the lounge on 22nd floor."
    Read review
    "15th to 21st floor , Road side"
    Read review
    "I don't know...."
    Read review
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