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    Cinnamon Hotel

    26 Autrieu str | Hoan Kiem, Hanoi, Vietnam
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$57
          US$48
          Great Deal
          US$53
          US$53
          Traveller (51)
          Room & Suite (16)
          Dining (2)
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          Overview
          • Excellent55%
          • Very good30%
          • Average10%
          • Poor3%
          • Terrible0%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Airport Transportation
          Room Service
          Concierge
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Cinnamon Cathedral Hotel
          145 reviews
          #65 of 581 hotels in Hanoi
           
          Hanoi Impressive Hotel
          750 reviews
          #42 of 581 hotels in Hanoi
           
          The Chi Boutique Hotel
          182 reviews
          #40 of 581 hotels in Hanoi
           
          Joseph's Hotel
          188 reviews
          #37 of 592 B&Bs / Inns in Hanoi
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (257)
          Traveller rating
          Traveller type
          Time of year
          Language

          61 - 65 of 257 reviews

          Reviewed 1 November 2015 via mobile

          My brother and I chose this hotel due to the reviews and we were not disappointed. Great location and close to the lake, the cinnamon is easy going and pleasant with very friendly staff, especially Tracy, who helped us daily on where to go for...More

          Thank GusNiven
          Response from hoaison1009, Front Office Manager at Cinnamon Hotel

          Dear GusNiven, Many thanks for sharing your experience about Cinnamon Hanoi. It is very interesting to read your review. We are glad that you have felt very welcomed and that our location, our room and our attentive service all together exceeded your expectations. Thank you...More

          Reviewed 26 October 2015

          My partner and I had the chance to spend 5 amazing days in Hanoi, and we were thrilled with the service we received at the Cinnamon Hotel. The staff (especially Mai Tracy) was tremendously helpful, the food was great, the rooms were spacious and impeccably...More

          1  Thank 764jason
          Response from hoaison1009, Front Office Manager at Cinnamon Hotel

          Dear 764jason, Thank you for your review. It’s great to know that you had 5 amazing days stay at Cinnamon Hanoi and that our location, our room and our staff (Especially Mai Tracy) make your stay is a memorable one. We are looking forward to...More

          Reviewed 1 August 2015 via mobile

          Sister hotel to the Cinnamon Saigon, I stayed here with my son after staying at their Saigon hotel. Excellent all round - clean, spacious rooms, good showers, nicely decorated. Staff are exceptional. They organised trips and met us from the station in person. Highly recommend...More

          Thank GailParm
          Response from hoaison1009, Front Office Manager at Cinnamon Hotel

          Dear GailParm, Thank you so much for choosing Cinnamon Hotel. It’s great to hear that you enjoyed both our hotels in Saigon and Hanoi. We also appreciated your kind words on the room (clean, nicely decorated) and the exceptional staff. Your comment helps us continue...More

          Reviewed 26 July 2015

          This was the 2nd time we had stayed at Cinnamon in Hanoi. It had certainly changed in a year. The room we had was in need of some maintenance. The bathroom was shabby with switches falling out of the wall. The toilet seat was coming...More

          1  Thank Josunnycoast2016
          Response from hoaison1009, Front Office Manager at Cinnamon Hotel

          Dear JoMaish, Thank you for taking your time to write us a comment It's great to know that this is the second time you chose us for your vacation in Hanoi. Unfortunately, we did not do so well in your experience. We have taken good...More

          Reviewed 23 July 2015 via mobile

          We based our Vietnam holiday here as we travelled in and out of Hanoi on route to Sapa, Halong Bay and Hoi An. The location is ideal for exploring the old town, almost in the courtyard of St Joseph's cathedral (free ear plugs are provided...More

          Thank Missdeebee
          Response from hoaison1009, Front Office Manager at Cinnamon Hotel

          Dear Miss Deebee, Thank you so much for writing an excellent review about Cinnamon Hotel. We are very glad to hear that the services provided met your expectations and were excellent as you mentioned, particularly the attentive service from one of our staff. We appreciate...More

          Cinnamon Cathedral Hotel
          145 reviews
          #65 of 581 hotels in Hanoi
           
          Hanoi Impressive Hotel
          750 reviews
          #42 of 581 hotels in Hanoi
           
          The Chi Boutique Hotel
          182 reviews
          #40 of 581 hotels in Hanoi
           
          Joseph's Hotel
          188 reviews
          #37 of 592 B&amp;Bs / Inns in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Room Service
          • Free Parking
          • Hotel Amenities
          • Airport Transportation
          • Breakfast included
          • Laundry Service
          • Concierge
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Room amenities
          • Air Conditioning
          • Minibar
          • Refrigerator in room
          Details
          • Price range
          • US$49 - US$65 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #38 Family Hotel in Hanoi
          • #58 Business Hotel in Hanoi
          • #78 Romantic Hotel in Hanoi
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 6
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Agoda and Ctrip TA so you can book your Cinnamon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          Add Photo Photos
          Traveller (51)
          Room & Suite (16)
          Dining (2)
          Hotel & Grounds (36)
          Bathroom (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          aaskinner
          Hello I recently stayed at the Cinnamon Hotel with my family and i recommended it to a family by the name of the "Dafferns" would it be possible if you give them a nice room in the name of the "Skinner's"
          21 October 2016|
          Answer
          Response from CinnamonGRP | Property representative |
          Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
          0
          Votes
          aaskinner
          Hello I recently stayed at the Cinnamon Hotel with my family and i recommended it to a family by the name of the "Dafferns" would it be possible if you give them a nice room in the name of the "Skinner's"
          21 October 2016|
          Answer Show all 2 answers
          Response from CinnamonGRP | Property representative |
          Hi Rowan skinner, It was nice to hear from you again, Thank thank you very much for supporting our cinnamon hotel, For sure, we will arrange nice room for their family, please send us an email about the date and number of... More
          0
          Votes
          Nell I
          Can early check in (9:00 am) and late check out (10:00 pm) possible? I am planning to stay there on December 17 to 20 2014. Please reply. Thanks.
          24 September 2014|
          Answer
          Response from Hanoi f |
          Dear Mr/Ms Nell, Thank you very much for your messege, if we have the room availble on that date we can arrange for early check in 9h00 (no charge).if not we need to wait untill 13h00,If you check out at 10h00 pm, you need... More
          0
          Votes
          Room Tips
          "If you don't like stairs...request a lower floor."
          Read review
          "I'm sure any traveller would be happy with any of the rooms within the hotel"
          Read review
          "Cathedral rooms are noisiest but have best views"
          Read review
          "All the rooms were the same I think"
          Read review
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