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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
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2,752 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Elegance Ruby
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Showing 2,522: English reviews
Melbourne, Australia
Level Contributor
133 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 July 2013

We stayed at the elegance ruby during a stop over enrouteto Europe - I have to say this hotel is going to be a tough act to follow. Everything about it is perfect. The service is extraordinary . The room was huge, comfortable and beautiful. A huge bonus for us was their 2nd floor waiting area for after check out... More 

Helpful?
1 Thank cimocounselling
Brisbane, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 July 2013

We stayed here on 3 occasions as we went off to Sapa and then Ha Long Bay in between. We had two different rooms. They were both quite small, neither had any view despite being on the 7th and 6th floors. The staff definitely tried to assist with anything they could. The aircon was good and quiet. The only gripe... More 

Helpful?
Thank laurencewise
Geelong, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2013

The staff at Elegance Ruby offered truly exceptional and friendly service. We stayed for two nights while exploring Hanoi, the staff arranged our trip to Sapa (including the overnight train) and our trip to Halong Bay (also the transfer to and from). They held our bags during both trips and allowed us to use the hotel as a "base" when... More 

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Thank Heidi D
Sydney, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2013 via mobile

Just a wonderful hotel, clean, all facilities, quiet and wonderful staff right in the heart if the Old Quarter. Would highly recommend it. Staff bent over backwards to help with finding great restaurants, and setting up tours for us. It was perfect!

Helpful?
Thank diamondgirl6969
NYC
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 July 2013

Wonderful location ,small cozy feel to hotel with well furnished and very nice rooms. staff very friendly and accommodating with a great breakfast of eggs and pancakes. Great value for 3 star hotel . Off a Main Street so quiet and away from rush and noise of the Hanoistreets.

Helpful?
Thank JJONyc
Miami, Florida, United States
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 July 2013

Loved this hotel and the location is AMAZING. Room was great and enough space for our family of 4. Staff so helpful and breakfast was great. Hotel met my standards and I give it a thumbs up!!! Best part is walking out the door and being RIGHT in the heart of the hustle and bustle of Old Hanoi!

Helpful?
Thank Sara L
Melbourne
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2013

Excellent position, close to lots of attractions and night/market life. A comfortable room with an internet computer, lots of TV stations and a nice bathroom. They've budgeted on space not amenities or quality of. Lastly the staff. Excellent! Lots of recommendations, helpful with booking trips, and their english is excellent.

Helpful?
Thank juk7000
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 July 2013 via mobile

We had a brief, two night stay at the Ruby Elegance Hotel in Hanoi. Another hotel on our itinerary selected from Tripadvisor reviews - and once again, our expectations were exceeded. Firstly, a great central location - important for us given the brevity of our visit to Hanoi. Our room was modern, well thought out and with good facilities. The... More 

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Thank PenguinAndFriend
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2013 via mobile

I don't wanna sound like a broken record but geez, HE Ruby was great! I stayed from 28 June to today. All the staff were genuinely nice! They really go out of their way just to help you out. They gave me advice on restaurants and tours. The location was pretty good, it's probably a 10-minute walk to Hoan Kiem... More 

Helpful?
Thank Krispy86
Hanoielegancehotel, Guest Relations Manager at Hanoi Elegance Ruby, responded to this review

Dear valued guests, We are so happy to learn that you had a great time in our hotel enjoying the service provided by our team of professionals at a very affordable price. We will keep on trying our best to maintain and improve the outstanding level of service to better serve you. We would also take this opportunity to inform... More 

Leeds
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2013

Stayed here for 2 nights in May 2013 - only hotel we prebooked for a two week holiday, and what a gem it turned out to be. Room was lovely, clean and everything we needed there, decent breakfast which was included, but the real asset to this hotel is the staff - they could not do enough for us and... More 

Helpful?
Thank Wantsmoresun

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $67 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double rooms slightly larger.”
 of 5 bubbles MayorDaley, 24 Nov 2016 | Read review
“All rooms were quiet”
 of 5 bubbles janedP8247UL, 22 Nov 2016 | Read review
“Email the hotel if you have any questions! Despite the time zone differences, their responses were very prompt and well-detailed!”
 of 5 bubbles emilypS4070MX, 18 Nov 2016 | Read review
“The room is too small”
 of 5 bubbles SapaDragon, 15 Nov 2016 | Read review
“We stayed in 204 and 304 and they were beautiful”
 of 5 bubbles catherinem684, 13 Nov 2016 | Read review
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