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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,794 Reviews from our TripAdvisor Community

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Showing 2,558: English reviews
Sydney, Australia
Reviewed 19 August 2013

Friendly and attentive service as soon as we arrived we were greeted with fruit smoothies and a chat regarding local tour spots. Easy to walk around the old quarter and great location to get anywhere in Hanoi by walking (which is what we did). Rooms are clean, well maintained and modern. Breakfast is good too. They kept our big luggage...

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Helpful?
Thank KataPej
kandal
Reviewed 16 August 2013

Well positioned and a great value hotel in the centre of Hanoi, nice breakfast, with everything made to order. Friendly front counter staff, they can't do enough for you. We would use this hotel again.

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Thank william a
Sydney, Australia
Reviewed 14 August 2013

Essence ruby is a gem...pardon the "pun" The staff are the most helpful, thoughtful people I have encountered in the hotel industry, they go far and beyond what is the norm We had room on 4th floor, very quiet though small They organised our trip to halong bay for us, what an amazing experience, it's a must do for anyone...

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Thank dianna j
Chester
Reviewed 14 August 2013

We stayed here for 3 nights. The staff were really friendly and helpful. They booked our halong bay cruise for us prior to our arrival, arranged for our transfers to and from the airport. We left our luggage at the hotel whilst on our cruise. It was our anniversary whilst we were there and the left a cake for us....

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Thank CheshireLady_9
Marlborough
Reviewed 14 August 2013

We had been booked into this hotel by their sister hotel ( the Essence Hotel) for a night on our return from Sapa. Our sleeper train got in at 5am int he morning. Not only did they meet us at the railway station and take us tot he hotel but when we arrived and woke up the night manager they...

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1Thank Karen W
Reviewed 12 August 2013

We checked in- had no flipping idea what we were doing- our first destination in vietnam and the staff were extremely helpful and friendly- basically organised our whole first half of our trip. We had originally paid for a 2 night stay which was booked prior to arriving through trip advisor and had organised a transfer for us$18. Was greeted...

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2Thank Lisaho88
Aylesbury, United Kingdom
Reviewed 12 August 2013

After trawling through hotel reports on Tripadvisor, we were so glad we eventually found this little gem. From the moment you walk through the door they anticipate your every need and more. The staff were always friendly and patient with our endless questions. The big bonuses for us were that they let us leave our luggage when we went to...

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1Thank PhilandRuth
Perth, Australia
Reviewed 10 August 2013

We stayed at this hotel one night then went to halong bay and returned for another couple of nights. The staff are friendly, welcoming and informative, nothing was too much trouble. Our suite was lovely. Breakfast was freshly cooked for each person and really delicious. We would stay here again

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Thank njh55
Perth
Reviewed 10 August 2013

We chose Elegance Ruby from the reviews on Trip Advisor and we were pleased with our choice. The staff were very helpful and they served the best beef Pho I had in Vietnam! We had a family room for the 5 of us - mum and dad, teenagers 18 and 17 and 11yr old. Plently of space- only downside only...

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Thank PerthFamilyTravels
Melbourne, Australia
Reviewed 9 August 2013

My family of four stayed in this hotel. The hotel was in a great location with easy walking distance to the heart of Hanoi. The rooms were lovely, clean and spacious. The breakfasts in the morning were delicious and plentiful. The best thing about the hotel would have to be the staff. I cant say enough about how kind and...

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Helpful?
Thank Rachel B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $67 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and HostelWorld so you can book your Hanoi Elegance Ruby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#9 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The receptionist is your own personal concierge. You can ask them to order food for you from other restaurants. Don't forget to tip them!”
 of 5 bubbles DongN, 8 Jan 2017 | Read review
“All the rooms are very quiet.”
 of 5 bubbles mjaylaz, 5 Jan 2017 | Read review
“Book a Junior suite for 2 or Family room for a family up to 5.”
 of 5 bubbles Catherine_Rumberg, 2 Jan 2017 | Read review
“for quiet try to get a room on a high floor (we were on 7th and it was great)”
 of 5 bubbles 865bryceh, 28 Dec 2016 | Read review
“Don't bother looking anywhere else in Hanoi. No need!”
 of 5 bubbles JgrayLA, 22 Dec 2016 | Read review
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