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Hanoi Elegance Ruby

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Hanoi Elegance Ruby
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2,755 Reviews from our TripAdvisor Community

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There are newer reviews for Hanoi Elegance Ruby
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Showing 2,525: English reviews
UK
Reviewed 25 June 2013

What can i say that hasn't already been said, best hotel and service encountered so far, genuinely friendly staff who could not do enough for you. We could only stay one night as they were fully booked for when we can back from sapa but they insisted that we came back and had showers before our train journey even though...

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Thank Malby
Hobart
Reviewed 24 June 2013

A fantastic little hotel in the centre of the old district. Only 3 rooms per floor and about 8 floors. Get one of the front rooms (larger of the 3 on each floor) if you can, as the other 2 are small. That said, all rooms are clean and comfortable. What makes this hotel stand out for me are the...

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Thank gwHobart
Australia
Reviewed 23 June 2013

Not much to say about Ruby .......from the time you walk through the door to the time you leave everything was great. Rooms are modern , staff are friendly and helpful , hotel is in a good position to explore and the breakfasts were good. Only one small thing is the restaurant area is a bit small. Would stay here...

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Thank Wayne R
Christchurch
Reviewed 22 June 2013

Not sure what to say really other than amazing! Quite possibly the best service we've ever experienced anywhere in the world. From the moment we arrived, until the moment we left, we were made to feel so welcome. The complimentary breakfast was delicious, the location was fantastic and the room service food was better than most restaurants I've ever been...

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Thank lloydser
Hull
Reviewed 21 June 2013

This hotel is a must if you are visiting Hanoi especially if you are first time travellers to the area. On arrival after a long tiring and uncomfortable 13 hr flight, we were met at the airport by transport provided by the hotel and on arrival at the hotel we were treated like royalty. The staff were so helpful and...

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1Thank AnnHull
Chicago, Illinois
Reviewed 21 June 2013

This little hotel is just great , only samall but vert warn hearted staff and polite and helpful . In a great location , a lot of restaurants and life around . My room was very clean and delightful , certainly lived up to the recommendations , Great value , lovedmy stay here .

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Thank lisl d
Reviewed 20 June 2013

We stayed at the Ruby in November/December of 2012. We immediately felt comfortable with the staff. All were young, spoke very good English, and were cheerful and accommodating. They knew our names even before we arrived. We wound up spending quite a bit of time chatting and joking with them at the front desk throughout our stay and really enjoyed...

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Thank NatureandLuxury
Hoi An, Vietnam
Reviewed 18 June 2013

Lovely little hotel in one of those great little alleys. Clean, rooms a lttle small but lovely, staff were really helpful. Very central, walking distance to all the places we wanted to go. Not expensive, great value.

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1Thank Byronbaybackyard
Melbourne, Australia
Reviewed 16 June 2013

We stayed at Ruby Elegance in April/May and I cannot speak more highly of this hotel and the most wonderful hotel staff and I am sorry this review is late. There are just so many good things to say about this hotel, most of which have already been said in other reviews. From the moment we arrived we were made...

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Thank TClovestotravel
Reviewed 14 June 2013

Stayed at the hotel on 5 and 7 Jun, with a Halong Bay Vspirit cruise booked through the hotel on 6 Jun. The hotel staff were all so friendly especially the manager Giang, who showed us the various places on the map. The hotel is right in the old quarters, very convenient although your taxi will have to drop you...

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Thank SINSC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $67 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double rooms slightly larger.”
 of 5 bubbles MayorDaley, 24 Nov 2016 | Read review
“All rooms were quiet”
 of 5 bubbles janedP8247UL, 22 Nov 2016 | Read review
“Email the hotel if you have any questions! Despite the time zone differences, their responses were very prompt and well-detailed!”
 of 5 bubbles emilypS4070MX, 18 Nov 2016 | Read review
“The room is too small”
 of 5 bubbles SapaDragon, 15 Nov 2016 | Read review
“We stayed in 204 and 304 and they were beautiful”
 of 5 bubbles catherinem684, 13 Nov 2016 | Read review
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