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Hanoi Elegance Ruby

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2,757 Reviews from our TripAdvisor Community

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Showing 2,527: English reviews
Melbourne, Australia
Reviewed 16 June 2013

We stayed at Ruby Elegance in April/May and I cannot speak more highly of this hotel and the most wonderful hotel staff and I am sorry this review is late. There are just so many good things to say about this hotel, most of which have already been said in other reviews. From the moment we arrived we were made...

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Thank TClovestotravel
Reviewed 14 June 2013

Stayed at the hotel on 5 and 7 Jun, with a Halong Bay Vspirit cruise booked through the hotel on 6 Jun. The hotel staff were all so friendly especially the manager Giang, who showed us the various places on the map. The hotel is right in the old quarters, very convenient although your taxi will have to drop you...

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Thank SINSC
Townsville, Australia
Reviewed 13 June 2013 via mobile

Booked online based on other reviews and location. Wanted a higher comfort level than on previous trips as spending 7 nights. Elegance Ruby delivered in every aspect for very reasonable rates. Staff made us feel as if the only guests there. Nothing was too much trouble and always smiling. The location perfect. Despite all the noise on the streets the...

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Thank jfrmck
Manila, Philippines
Reviewed 13 June 2013

We stayed for 2 nights in Hanoi. Booking was easy online and Reservations was very quick to respond to our request for airport pick up. As our flight was delayed, we arrived at 4:30am in the morning. We were greeted promptly upon arrival and checked in quickly as the staff knew we were very tired from the delayed trip. The...

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Thank Rai90376
San Francisco, California
Reviewed 13 June 2013

This hotel far surpassed our expectations. From the moment of our arrival, to be welcomed by their staff with scented cold towels, orchids and a fresh squeezed mango drink., the staff could not have been more welcome and caring. We were truly treated as family and felt this hotel a HOME away from home at all times.All the little and...

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Thank Dianne F
Shawnee Mission, Kansas
Reviewed 12 June 2013

Our hotel for 3 nights in Hanoi was arranged by our travel agency, IOT. The first night we stayed ina small room with one bed. We asked if we could be moved to a room with twin beds when back from Halong Bay. They quickly accommodated this request. The room was on the second floor and was much bigger and...

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Thank YellowFinch4927
Melbourne, Australia
Reviewed 11 June 2013

We stayed here for our first nights in Vietnam, and we were spoilt. The hotel is small, with eight levels, but with single frontage. It was fantastic. The people greeted us with a refreshing fruit drink, spent some time explaining things about Ha Noi to help us with our visit there and then helped us to our room, which was...

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Thank Di S
Kuala Lumpur, Malaysia
Reviewed 10 June 2013

Most of the reviews here say it all already. All the staff were excellent and were more than happy to arrange tours, taxis, and anything else you could ask for. I stayed in a deluxe suite and it was very good for a small boutique hotel - very comfortable bed, good air conditioning, desk with laptop and wifi ( working,...

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2Thank RoadRises
Amsterdam, The Netherlands
Reviewed 10 June 2013

Beautiful hotel in the centre of the old quarter. Placed in a little alley. Extraordinary staff. Going absolutely all the way to help you and making sure you are having a great time. They arranged train tickets for us and even send a doorman with us to the train station to help us out there and carry our luggage in...

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Thank Piet77
Coffs Harbour, Australia
Reviewed 9 June 2013

We were very impressed with the level of service - nothing was too much trouble and all staff spoke very good English. The hotel is very well situated and rooms are comfortable,well appointed and very clean - special mention for the beds which were the most comfortable in Vietnam. Breakfast was well cooked and had a wide choice.

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Thank Toni G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $65 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are AMAZING value - incredibly spacious.”
 of 5 bubbles Bsmar, 8 Dec 2016 | Read review
“Double rooms slightly larger.”
 of 5 bubbles MayorDaley, 24 Nov 2016 | Read review
“All rooms were quiet”
 of 5 bubbles janedP8247UL, 22 Nov 2016 | Read review
“Email the hotel if you have any questions! Despite the time zone differences, their responses were very prompt and well-detailed!”
 of 5 bubbles emilypS4070MX, 18 Nov 2016 | Read review
“The room is too small”
 of 5 bubbles SapaDragon, 15 Nov 2016 | Read review
5 of 5
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