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Hanoi Elegance Ruby

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1 room 2 adults 0 children
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Hanoi Elegance Ruby
Hanoi Elegance Ruby
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2,808 Reviews from our TripAdvisor Community

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Showing 2,571: English reviews
Singapore, Singapore
Reviewed 1 August 2013

Booked Hanoi Ruby Elegance after reading the reviews on tripadvisor and was not disappointed. The email correspondence before the trip was extremely prompt. When we arrived at the hotel, check in was absolutely hassle free. We had booked a family suite. The room was spacious and the bathroom was clean. The staff helped us book the city tour and Ha...

1Thank kem112
Auckland Region, New Zealand
Reviewed 31 July 2013

Very central location, easy walk to most places. Hotel staff were very friendly and accommodating. Rooms were large, clean and well appointed. Restaurant served breakfast only, and while it's fairly simple, it was adequate and included eggs etc if you did not want Vietnamese. No pool - which would have been useful in the hot humid weather (July) No bar...

1Thank Andrew81
Reviewed 25 July 2013 via mobile

Just back from my honeymoon in Vietnam, and had to give Elegance Ruby a write up. Incredible staff, super clean hotel. Room was perfect, very comfortable bed, nice bathroom. Great location within the old district of Hanoi, right where you want to be. Truly incredible service and have to share a story of just how good they are. The staff...

1Thank Jtdubbs
Reviewed 23 July 2013 via mobile

We stayed at the Elegance Ruby for three nights. The staff are amazing!! They go out of their way to ensure your stay is enjoyable as well as being so friendly and welcoming. The location is perfect just a short walk from everything. Rooms were perfect. Breakfast was lovely. I highly recommend this hotel.

3Thank Kategriffo
Sydney, Australia
Reviewed 23 July 2013

Located in a side street in a central location, this is an excellent choice walking distance from most major sights in Hanoi. With extremely helpful staff, impeccably clean rooms and a great location, it's hard to go past. Try to avoid rooms on the first floor as noise from the lobby travels up, but other than that a delight to...

1Thank Dunya L
Gold Coast, Australia
Reviewed 22 July 2013

This has to be one of the best boutique hotels we have ever stayed at, The staff are fantastic nothing is to hard ,all up we had around ten days at the hotel . Close to all attractions In all a great experience .

2Thank hawkerbrown
Hanoielegancehotel, General Manager at Hanoi Elegance Ruby, responded to this review

Dear valued guests, That has always been our great pleasure to learn that you enjoyed your stay in our hotel during the trip to Hanoi. Without complacency, we will keep on striving our best to ensure that every moment of your stay here will be most pleasant and memorable one. Also, we would like to take this opportunity to inform...

Melbourne, Australia
Reviewed 21 July 2013

My third time at the Elegance Ruby and i will return again. I don't hesitate to recommend this hotel to anyone, and while you are enjoying their world class hospitality and service, let their superb team arrange your trip to Sapa or my favourite, Topas Ecolodge or Halong bay. Nothing is forgotten, timing is perfect, every connection made with plenty...

1Thank Betsysue
Reviewed 19 July 2013

we stayed at Hanoi Elegance for one night in between our trip to halong bay and hue. we booked a regular room and were upgraded to a suite (beautiful, spacious, clean) for no extra charge-- although when we arrived they tried to charge us an extra $10 because apparantly we had only booked for one person instead of two (this...

1Thank lizziet187
Adelaide, Australia
Reviewed 19 July 2013

My wife, adult daughter and I stayed in a family suite (triple share room) and loved it. So spacious and beautifully apointed. Ask for room 305. Hotel is really well located. Staff are brilliant and couldn't do enough for us. Good selection on the complimentary breakfast menu and the free wifi was quicker than ours at home in Australia. I...

1Thank martmc
Ulsan, South Korea
Reviewed 18 July 2013

We were somewhat suspicious that the group of hotels that the Ruby is part of seem to have Hanoi Tripadvisor stitched up as they populate the top three slots (and the number one restaurant) in the city. We booked nonetheless and weren't disappointed. Hai and his team were fantastic and incredibly kid friendly. Much is said in earlier reviews, however...

Thank Yonguk_traveller

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more   less 

Additional Information about Hanoi Elegance Ruby

Address: 3 Yen Thai Street, Old Quarter | Hoan Kiem District, Hanoi 10000, Vietnam (Formerly Hanoi Elegance 4)
Region: Vietnam > Hanoi
Price Range: $66 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Elegance Ruby 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hanoi Elegance Ruby Hotel Hanoi
Elegance 4 Hotel Hanoi
Elegance 4 Hanoi
Hotel Style:
#3 Romantic Hotel in Hanoi
#4 Family Hotel in Hanoi
#5 Business Hotel in Hanoi
#8 Spa Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Elegance Ruby staff and other travellers.
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Questions? Get answers from Hanoi Elegance Ruby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room with a balcony which I always like!”
 of 5 bubbles zena_joanna, 18 Jan 2017 | Read review
“We had a balcony which was nice for a view of the city.”
 of 5 bubbles linda1358, 18 Jan 2017 | Read review
“High floor is better to escape city noise.”
 of 5 bubbles suliman38, 17 Jan 2017 | Read review
“I've stayed on a lot of floors and all have been surprisingly quiet.”
 of 5 bubbles lightninglizzie, 16 Jan 2017 | Read review
“The receptionist is your own personal concierge. You can ask them to order food for you from other restaurants. Don't forget to tip them!”
 of 5 bubbles DongN, 8 Jan 2017 | Read review
5 of 5
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