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Maison D'Hanoi Hanova Hotel

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388 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Paris, France
Reviewed 4 December 2014

This hotel is very clean, people are nice and helpful. I have done many hotels in Ha Noi and this one is very good either for business or for tourism. The tour desk of the hotel propose very interesting prices also so you can book directly and easily with good price. Spa services provided are also of excellent quality.

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Helpful?
Thank Garu2013
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Garu2013, Greeting from Maison D'Hanoi Hanova Hotel. We are delighted to read that you had enjoyed your stay with us and highly appreciate the kind words that you have written about our tour desk and spa. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. Thank you...

Fremantle, Australia
Reviewed 6 November 2014

Sensational hotel. Really, really friendly staff, and great location. The room was tidy and neat, the Buffet had really good western and Vietnamese options. The spa was really relaxing. Highly recommend this hotel to others.

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1Thank Woody S
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Woody S, Warmly greeting from Maison D'Hanoi Hanova Hotel in Vietnam. We are delighted to read that you had enjoyed your stay with us and highly appreciate the kind words that you have written about our hotel as well as restaurant. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a...

Hamilton, New Zealand
Reviewed 1 October 2014 via mobile

Looking for a base to start our Vietnam experience and we're glad we chose this place to start. It was such a great location for easy walks to sites, shops and restaurants. The service was exceptional, the food was lovely and this was an ideal base for operators to pick us up for transfers.

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Helpful?
1Thank Jakes1NZ
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Jakes1NZ, Warmly greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you for recommending our hotel. I am delighted that your stay in Hanoi was an enjoyable one and you made the most of our central location to visit this genuinely fascinating and historically interesting Hanoi city. We look forward to welcoming you back. Tony Vu, Room Division Manager

Bangkok
Reviewed 27 September 2014

Stayed here for the weekend. Rooms are spacious and bed is comfortable. Bathroom well equipped with good amenities. The breakfast is of good quality for the type of hotel and offers everything you would need Hotel is new and in good condition. Staff is friendly and helpful good free wifi Location is good as easy to access and close to...

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Helpful?
2Thank CBKK
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear CBKK, Warmly greeting from Maison D'Hanoi Hanova Hotel in Vietnam. I thank you for your positive feedback and for recommending Maison D'Hanoi Hotel with other Tripadvisor surfers. Thank you very much for summing up all of our key assets. We look forward welcoming you back soon at our Hotel. Tony Vu, Room Division Manager

Reviewed 30 August 2014 via mobile

Great hotel,excellent location. Staff couldn't do enough for us, with directions,advice & tips on great eats. Management even upgraded us to a lovely street facing room after a minor issue with our room upon check in. Breakfasts were clean,tasty-loved the pho' soups & a big thanks goes to the waiter at breakfast who made the best lattes anywhere during our...

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Helpful?
2Thank NJEC
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear NJEC, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. I am extremely thankful to all of your compliments regarding the high standards of services delivered all over the hotel areas. I am happy that you enjoy our wonderful breakfast with pho' soup and the upgrading room. We then look forward welcoming you back at our hotel soon. Tony Vu,...

La Roche-sur-Foron, France
Reviewed 29 August 2014

I had avery good stay in this hotel. Confortable room, reasonable breakfast, good service and excellent location. you get all you need for the price you pay. Of course there is no gym or pool, but once again, for the price it is very decent. Only two points to improve: - wifi may be difficult to catch depending of your...

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Helpful?
2Thank XyRil
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear XyRil, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. I am truly grateful for your feedback. It was a real delight hosting you at Maison D'Hanoi Hanova Hotel. XyRil, I am very sorry to you for any inconvenience caused by wifi internet and wrong laundry order at your recent stay with us. We promise to improve the issue. We...

Reviewed 22 August 2014

Loved every minute! Cozy Quarters but typical Vietnamese style. Staff are very accommodating and really friendly. The breakfast was fantastic and we also ate dinner there as well, also delicious. Definitely recommend.

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2Thank Lisa S
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Lisa S, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you for sharing your experiences of our hotel on TripAdvisor. We are absolutely delighted to read your compliments on our staff customer service skill and the excellent dining option. But most of all, it a pleasure to read that you felt everything at our hotel is exceptional and...

Reviewed 19 August 2014

It was our family vacation and spent about 6 nights in Hanoi. Initially we were little worried but it turned out to be a really nice place. The staff was very friendly and the b'fast was nice, we did go out to have the other meals. the rooms were not the largest and the most spacious but they were comfortable....

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1Thank Peshele R
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Peshele R, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. It was a great pleasure welcoming you at Maison D'Hanoi Hanova Hotel. I thank you for your kind feedback and your special mention of our guest room and the hotel location. We were very happy to serve you at our hotel for 6 nights during your trip to Hanoi....

Sydney, Australia
Reviewed 30 July 2014

I stayed here twice during my trip to Vietnam. The first time I was there only very briefly as I'd only just flown in from Australia, then straight to Hanoi & was off to stay on Halong Bay first thing in the morning. The Hotel is in the very heart of the Old Quarter. The staff were great, got me...

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2Thank PepalaPow23
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear PepalaPow23, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you for your detailed, very personal feedback. I was extremely pleased to read the summary of your comment in such words of praise on TripAdvisor. I also thank you for pointing and understanding the situation of giving you king single beds on your way back. Please kindly inform that...

Ashburton, New Zealand
Reviewed 13 July 2014

Very clean and tidy through out whole hotel, room very clean, well set out, stayed 4 nights with room serviced everyday. Staff could not do enough for you, sometimes over helpful but that is part off the service. Excellent location to attractions. Excellent breakfast catering for all nationalities.

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1Thank Johnnyscho
MaisonD'Hanoi H, Front Office Manager at Maison D'Hanoi Hanova Hotel, responded to this review

Dear Johnnyscho, Greeting from Maison D'Hanoi Hanova Hotel in Vietnam. Thank you very much for the fabulous comments you have shared with Trip Advisor on your latest visit to our Maison D'Hanoi Hanova Hotel. All of our staffs are very happy to hear you have a great stay at our hotel Please kindly inform that our Maison D'Hanoi Hanova Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Maison D'Hanoi Hanova Hotel

Address: 120 Quan Thanh Street | Ba Dinh District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maison D'Hanoi Hanova Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Maison d`Hanoi Hotel Hanoi
Maison d Hotel Hanoi
Hotel Style:
#48 Luxury Hotel in Hanoi
#64 Spa Hotel in Hanoi
#76 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Maison D'Hanoi Hanova Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room on 7th floor is the best”
 of 5 bubbles josephj507, 26 May 2015 | Read review
“Pick a higher floor. The buzz outside is lovely, with the street food, night markets etc. But anything below third floor might be too loud.”
  • Night shot of room
 of 5 bubbles ZaraM740, 18 May 2015 | Read review
“Some rooms were better than others, tell the hotel what you want before you arrive”
 of 5 bubbles rugbyjules, 13 Apr 2015 | Read review
“Rooms not facing the street are quieter.”
  • Room at Maison D'Hanoi
 of 5 bubbles Gambol17, 10 Mar 2015 | Read review
“The higher in the hotel the better the view. try to get a room on 6 - 8'th floor. Restaurant are at 10'th floor.”
 of 5 bubbles Torben2950, 13 Feb 2015 | Read review
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