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Hanoi Charming Hotel

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#100 of 578 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Hanoi Charming Hotel
Hanoi Charming Hotel
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1,302 Reviews from our TripAdvisor Community

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Athens, Greece
Reviewed 2 days ago NEW

Hanoi Charming Hotel is right in the centre of the old quarter of Hanoi. Location and value for money are the two charms of this hotel. The room was clean and spacious, but it had a mouldy/dump kind of smell, and no window to get some fresh air. The air-con was essential, but still didn't manage to take that smell...

Thank melpoaf
Brisbane, Australia
Reviewed 1 week ago

Our 5th stay at the Charming (Cheering) hotel, since 2011, for which I’ve left 5 star reviews for the first 4 visits. Firstly, I’d like to express how disappointed I was to discover that the original ‘Jenny’ no longer worked there, although someone was still milking her name/good reputation. Having said that, ALL of the reception staff were wonderful! Only...

Thank SnapCooeee
Chiang Mai, Thailand
Reviewed 2 weeks ago via mobile

Charming hotel was lovely. Clean and tidy and in a quiet little nook of the city- we really enjoyed this location. We were a little disappointed that we couldn't have free breakfast after arriving a few minutes after 10am (the cutoff) and that the elevator was broken (a bit of a drag as we were almost on the top floor)....

Thank heavydecibels
Reviewed 3 weeks ago via mobile

This hotel is in need of some TLC and maintenence. Rooms are quite squishy, dark (no windows/natural light), and smell musty/mouldy. Breakfast was ok and the staff are great. Unfortunately the owner and their lack of upkeep, let this hotel and it's lovely staff down. I had booked a 5 night stay here but swapped hotels after only 2 nights....

1Thank Corleigh
Reviewed 3 weeks ago via mobile

We arrived early in the morning with train and were at the hotel around 6, no problem with check-in that early! The location is perfect to explore the old quarter. No noise at all , so you can have a good night's sleep. They serve free breakfast, and it's so good and a big portion! The room is very clean...

Thank Mikkel Dølby T
North Vancouver, Canada
Reviewed 4 weeks ago

This hotel lives up to its namesake because of the lovely Jenny and her assistants Anna and Cyndia. The room was clean and comfortable. Breakfast was very good every morning. All the staff were extremely helpful and courteous. Staff takes a genuine interest in their customers and does whatever they can to make sure their customers have a most pleasant...

Thank kaykay1591
London, United Kingdom
Reviewed 3 March 2017 via mobile

Absolutely no complaints... the staff were delightful and helpful, the room was clean with a large comfortable king sized bed. Great breakfast included and the fastest internet connection I have experienced since traveling! Felt more like a 3 star hotel and I would highly recommend a stay.

Thank Millk001
London, United Kingdom
Reviewed 26 February 2017 via mobile

Having stayed in a lot exceptional places in Vietnam at the £15 this was a big come down. Maybe Hanoi is just more expensive. The room and hotel in general needs some upgrading. The furniture is old and not well maintained. My room had lots of marks on the wall, peeling paint in the bathroom, no plug in the sink....

1Thank robjar
Reviewed 26 February 2017 via mobile

We stayed at Charming Hotel when we arrived in January 2017 and before we left end of February 2017. They have the greatest staff, polite, courteous, friendly, helpful, booked trip to Halong bay 2 days and Sapa trecking for three days with our hotel. Our trips were fabulous. Jenna, Anna and the staff made us feel like family. They are...

Thank Helene F
Bath, United Kingdom
Reviewed 21 February 2017 via mobile

Helpful staff, always there to book transport and offer advice, they let us keep our big bags there whilst we went to Sapa for the night which was really helpful. Breakfast was included and was tasty, eggs with toast plus fruit and juice and tea or coffee, more than we got in a lot of places. We had a double...

Thank charl0ttewhite

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  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Region: Vietnam > Hanoi
Price Range: $24 - $35 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#29 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Charming Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on higher floors, and with a window.”
melpoaf, 22 Apr 2017 | Read review
“Front room on floor 3 was better than the one on floor 4.”
Doogiefunster, 25 Jan 2017 | Read review
“It's hidden in a tiny little street, taxis couldn't drive in.”
terenceoforange, 20 Dec 2016 | Read review
“Back rooms are quieter. Located in a alley is good. No cars.just motorbikes and markets.”
kevnk6, 9 Dec 2016 | Read review
“good for budget and central location. ”
F4023NZalbertos, 3 Dec 2016 | Read review
5 of 5