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Our stay(s) at Hanoi Charming were exceptional simply because the staff were wonderful. The hotel was about 15 minutes walk from the lake, however set in a cute and quieter street within the Old Quarter - lots of character and no cars down that street!...More
We spent four nights at the Charming Hotel in November 2010.
The hotel is great value - it is in a perfect location for exploring Hanoi, and near to plenty of shops and restaurants.
The staff were very friendly, helpful and knowledgeable.
The accommodation is...More
+ The staff at Charming - Lon and the others - makes the DIFFERENCE. They are staff that the management must treasure! Otherwise, it would be a great loss. Of course, Mr Duc, in a way, your good management and leadership counts.
+ Shop keepers...More
The service provided by the manager (Mr. Duc) and his lovely staff at Hanoi's Charming hotel was excellent and rivals that I have experienced at many far more expensive hotels. While this might be a 2 star hotel, the service is 5 star without a...More
My husband and I stayed at Charming Hotel for 2 nights while we stayed in Hanoi. The staff was the most friendly and helpful, which made our stay very pleasant. I also found the hotel price little cheaper than other similar quality hotels. We both...More
US$18 - US$31 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Best Value Hotel in Hanoi
#24 Romantic Hotel in Hanoi
#25 Family Hotel in Hanoi
Number of rooms
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Really???? Well or i had Lucky during my stay there, or you had bad luck. During my stay there the room was very cleaned and i never had any kind of problem. Maybe they are facing some management issues...