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Hanoi Graceful Hotel

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#56 of 580 Hotels in Hanoi
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hanoi Graceful Hotel
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457 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Reviewed 19 October 2015 via mobile

We found Lee to be an exceptional hotel manager and Jimmy at night was great too. In fact the whole staff at Hanoi Graceful seemed genuine and focused on providing a good experience for everyone. Lee recommended some great places to both visit and eat at, we were not disappointed and especially loved the fresh spring rolls and banh mi...

2Thank MapleLeafExplorer
Reviewed 12 October 2015

We were quite happy with the hotel and the staff. The rooms were as described, clean and had all we need. People are very friendly and helpful. We booked Ha Long 2 day tour and rented a scooter with them. All perfect and as described. We have also left our luggage with them for few days couple times (while going...

1Thank marcin w
Reviewed 29 September 2015 via mobile

Location is great, one can get a quiet night's sleep as the streets to where this is located are quiet and not much noise coming from cars and motorbikes can be heard. Also I would like to make a shout out to Lee, Quang and Anna for making our stay stress free by arranging great priced tours and hassle free...

2Thank Emcee0411
Melbourne, Australia
Reviewed 15 September 2015

My boyfriend and I had the pleasure of staying at Hanoi Graceful Hotel for three nights last week. The hotel staff went out of their way to help us with whatever we needed, we were greeted with welcome drinks and the receptionist gave us a map and marked all the relevant nearby areas for us.They also gave us a one...

1Thank Liz3238
Reviewed 10 September 2015 via mobile

I'm very very happy with my stay in Hanoi. It's a very nice hotel with a very good location. It has the best staff of people I have ever seen. We have had the pleasure to meet Lee, the best receptionist who has help us in everything we need. I always feel comfortable in the hotel and all the recommendation...

1Thank Maria Valentina C
Leicester, United Kingdom
Reviewed 8 September 2015

We spent two nights at the Hanoi Graceful Hotel as Hanoi was our first stop on our Vietnam trip. The stay at the hotel was brilliant from start to finish. The staff - particularly Carol, Jimmy, Quanh and Lee - were so friendly, helpful and courteous. Upon arrival, we were greeted with a welcome drink and an overview of Hanoi...

2Thank Canham C
Durham, United Kingdom
Reviewed 18 August 2015 via mobile

My husband and I had a wonderful stay at this hotel! The staff are incredibly friendly and helpful and gave us so much useful guidance about the city. When we arrived they gave us ice cold water and upgraded us for free to a huge room with a balcony! The breakfast was great and really filling and the hotel was...

1Thank Alice M
Reviewed 15 August 2015 via mobile

My girlfriend and I stayed for 2 nights in the beginning of August. From the moment we arrived, we were treated so well by the extremely friendly staff. They upgraded our standard room to a deluxe room with a balcony for free. The location is a short walk to anything in the Old Quarter and the receptionist is happy to...

1Thank Jay W
A TripAdvisor Member
Level Contributor
53 reviews
16 hotel reviews
23 helpful votes
Reviewed 11 August 2015 via mobile

We booked a superior double bed room and got the VIP room with an amazing view. We were welcomed with a big smile of each of the staff member. The hotel manager asked us how much we paid for the taxi to make sure that we did not pay too much. During check in we received a map of our...

Thank A TripAdvisor Member
Reviewed 8 August 2015 via mobile

We stayed in this hotel for 4 nights during one week. The first day we arrived the manager at duty (Lee) gave us a warm welcome. After we checked in we wanted to see the options for both SaPa and Halong Bay. Lee helped us book a Halong Bay cruise for 3 days 2 nights. Unfortunately due to the weather...

2Thank Maaikoe1990

171 photos of this hotel

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Hotel & Grounds (21)
Bathroom (11)
Dining (6)
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Management photos: Courtesy of the property manager

All Management Photos (41)
Room/Suite (20)
Hotel & Grounds (8)
Bathroom (4)
Dining (5)
Other (4)
04/06/2017 05/06/2017
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  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Babysitting

Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 100000, Vietnam (Formerly Hanoi Amazing hotel)
Region: Vietnam > Hanoi
Price Range: $32 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi
Hotel Style:
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Hanoi Graceful Hotel staff and other travellers.
3 questions
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Questions? Get answers from Hanoi Graceful Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony.”
816sineadb, 23 Apr 2017 | Read review
“Choose a room with a balcony”
belindal843, 18 Apr 2017 | Read review
“We asked for a room with balcony”
georgh679, 17 Apr 2017 | Read review
“The larger, upper-level rooms with balconies are worth the extra money.”
  • View from 7th floor balcony room
  • King balcony room
pr7169, 28 Mar 2017 | Read review
“room on the front with balcony”
513rosh, 20 Mar 2017 | Read review
5 of 5
US$21* /night
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Prices are for 1 room, 2 adults
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