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Mercure Hanoi La Gare Hotel

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#92 of 577 Hotels in Hanoi
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Hanoi La Gare Hotel
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851 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Rouse Hill, Australia
Reviewed 31 May 2015

Mercure Ha Noi La Gare the staff were always happy to see us, help with directions to Ho Chi Minh memorial, or nearby restaurants. Our tour included an overnight cruise in Ha Long Bay, the hotel stored our luggage as we checked out then back in after the cruise. Hoi An tour desk assisted with boarding passes for our flight.

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1Thank Andrew M
Toronto, Canada
Reviewed 29 May 2015

Rooms were nice and clean, staff were friendly and helpful. We stayed for two nights, then checked out to go on our Halong Bay Cruise. Left our suitcases at the hotel storage room and just brought our backpacks. Checked back in when we came back from our cruise. Location is okay. There are a few things around the immediate area...

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Thank HungryLilTravelbug
Carnate, Italy
Reviewed 26 May 2015

I stayed at Mercure Hanoi La Gare Hotel for one night in May 2015 and I was very satisfied. My room was very big and confortable, extremely clean and also the amenities were very good. The hotel staff has always been very kind and helpful, from the reception employees to the porter. Breakfast was large and very good. I also...

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Thank Gabriele B
Jakarta, Indonesia
Reviewed 26 May 2015

I enjoyed my stay in this hotel. The front desk staff was very attentive.. when they knew that I would had an early morning flight, they directly offered taxi booking. They even offered to had our breakfast take away... nice touch.

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Thank Daniel Harris I
Singapore, Singapore
Reviewed 25 May 2015 via mobile

The hotel is average but price reasonable. Room is of a good cozy size for single person. Wifi is fine for downloading of email and work. Room is clean, with good work size table. Bed is kind size bed which is good. However, AirCon is not that strong. Toilet and bathroom is small but acceptable if you are not looking...

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Helpful?
Thank ssmng
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback of your recent stay. Your kind words on the clean room and comfortable beds is well appreciated by us all. We have an amazing mix of guests from locals on business or a short break through to international guests on an extensive holiday. They love the fact that...

Canberra, Australia
Reviewed 22 May 2015

We only spent one night at the mercure after a trip out of Hanoi but I wish that we had stayed longer.Booking in was done with very little hassle as was our booking out. The room was very spacious with heaps of wardrobe space.We had one of the best meals in the restaurant and were looked after by great staff....

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Thank Terry G
Kuala Lumpur Malaysia
Reviewed 22 May 2015

we stayed at Mercure from 26/4 to 29/4/2015. Before arriving at Hanoi, I corresponded with Mrs Nguyen, the Reservation Manager, who gave prompt, professional service from start. From Booking, to Reception, Bellboy to Restaurant, good personal care was given to us. Rooms are clean, comfortale., Food is delicious with wide varieties. Good neighbourhood (near to many cafes, embassies). Excellent. No...

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Thank Linda L
Shanghai, China
Reviewed 22 May 2015 via mobile

The Mercure hotel in Hanoi was a breath of fresh air compared to the many boring and old hotels I have stated in. The rooms are modern and the hotel itself has a modern (21 century feel) to it. The breakfast spread was the best I have seen in Vietnam for this grade of hotels. This hotel is located in...

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Thank Harish G
Toronto, Canada
Reviewed 21 May 2015 via mobile

Over all clean rooms but had to change rooms the first night due to an insect issue. The staff were friendly & helpful especially with the issue. The restaurant & bar are fantastic & well stocked. The location puts you in walking distance of a lot.

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Helpful?
Thank Ted P
MercureHanoiLaGareGM, General Manager at Mercure Hanoi La Gare Hotel, responded to this review

Dear Ted P, Thank you for your kind review of your recent stay with us. It is pleasing to read that you enjoyed your accommodation with us, in particular hotel location and your dining experiences in our restaurant. I am however, sorry to read that there were a few things that bothered you throughout your stay but appreciate that you...

Canberra, Australia
Reviewed 17 May 2015

We had a three night paid, although we decided to spend the second night on a overnight cruise in Ha Long Bay. Staff are friendly and efficient. Breakfast, drinks and dinner was very good. Rooms were clean and quite, although a bit small for my liking.

Review collected in partnership with Accorhotels.com
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Thank CraigJACT

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of Hanoi, Mercure Hanoi La Gare is the emergence between the French Colonial architecture with modern interior design. Just 10min walk to the Old Quarter or the Temple of Literature and Hoan Kiem Lake. ... more   less 

Additional Information about Mercure Hanoi La Gare Hotel

Address: 94 Ly Thuong Kiet Street, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Price Range: $83 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hanoi La Gare Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Mercure Hanoi La Gare Hotel Hanoi
Hotel Style:
#30 Luxury Hotel in Hanoi
#44 Family Hotel in Hanoi
#44 Business Hotel in Hanoi
#49 Romantic Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hanoi La Gare Hotel staff and other travellers.
2 questions
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Dallas, TX

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back may be quiet than in front.”
 of 5 bubbles Prayanak, 15 Feb 2017 | Read review
“Rooms facing the back side are quiet, but can´t be next to elevator or you hear the machinery.”
 of 5 bubbles Pinkpanter2, 8 Feb 2017 | Read review
“We don't think it matters due to the double glazing on the windows”
 of 5 bubbles gregtrevGoldCoast, 18 Jan 2017 | Read review
“Get a Deluxe room for more space”
  • Bathroom
  • Sofa bed
  • Desk and more space
  • Queen bed
 of 5 bubbles Hburn10, 8 Jan 2017 | Read review
“One of the higher floorswith street views”
 of 5 bubbles 29OAK, 10 Dec 2016 | Read review
5 of 5