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All reviewswest lakethe club loungespg platinumfree shuttleold quarterbit datedlake viewquiet areabreakfast buffetan upgradefitness centertaxi ridebusiness triptravel deskhotel is locatedthe hustle and bustleexceptional service
Everything Top Class. Club Lounge, Breakfast, Drinks and rooms very very nice and highly recommendable. And while the location is a little off Uber can be your best friend. Mind the rush hour and the road works to and from the city. You may need...More
Have stayed at many Sheraton properties over the years and found this one to be good in respect of rooms and facilities .... but the staff are outstanding Staff so helpful and friendly. Quang in the dining room and May on the front desk are...More
I would like to say thank you to ms. Quynh Trang and ms.Mai Nguen. They make my stay more wonderful, my room is very clean and comfortable. They are so nice when say hello first every morning with friendly smile. The view from my room...More
Stayed at this fantastic hotel for two nights and cannot praise this hotel and it's staff enough. From the moment we arrived to the moment we left we were treated to the highest level of service we have come across during our world wide travels....More
Stayed at the Club floor at the Sheraton Hanoi for 2 nights. Enjoyed the comfortable room and the view of the Lake. But most of all the wonderful staff make it such a nice hotel. Special mention to Ms Lan Anh, the manager the Sheraton...More
Response from SheratonHanoiManager | Property representative |
Please be informed that we charge US $50 per room per night subject to 7% service charge and 10% VAT from Deluxe to Club room with full club benefit.
Nguyen Ngoc Tien
Director of Rooms