We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$94/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$109
    US$76
    SAVE US$33
    US$109
    US$76
    SAVE US$33
    US$109
    US$76
    SAVE US$33
    Traveller (672)
    Room & Suite (378)
    Dining (101)
    InterContinental Hanoi Westlake
    2,281 reviews
    #65 of 591 hotels in Hanoi
     
    Pan Pacific Hanoi
    1,774 reviews
    #79 of 591 hotels in Hanoi
     
    Fraser Suites Hanoi
    82 reviews
    #168 of 591 hotels in Hanoi
     
    Dragon Hotel
    66 reviews
    #193 of 591 hotels in Hanoi
     
    Overview
    • Excellent46%
    • Very good38%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “west lake” (160 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Hanoi Hotel
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    InterContinental Hanoi Westlake
    2,281 reviews
    #65 of 591 hotels in Hanoi
     
    Pan Pacific Hanoi
    1,774 reviews
    #79 of 591 hotels in Hanoi
     
    Fraser Suites Hanoi
    82 reviews
    #168 of 591 hotels in Hanoi
     
    Dragon Hotel
    66 reviews
    #193 of 591 hotels in Hanoi
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$76.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanoi hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "073d9db704f44749a6d78f4b3162cd58", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1533551,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40834065],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":76,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"073d9db704f44749a6d78f4b3162cd58","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":76,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":109,"lowestMetaPrice":76,"highestMetaPriceDisplay":109,"hotelName":"Sheraton Hanoi Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA3M2Q5ZGI3MDRmNDQ3NDlhNmQ3OGY0YjMxNjJjZDU4IiwiQUlLIjoiYzUzNjlhNTNiMGE1NGJjZWJiYWY2NzZlNzE5ZjNhODUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$76", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65697672":"Hotwire","78887953":"OrbitzEWS","32629237":"Expedia","79440393":"CheapTicketsEWS","109238469":"HotelsCom2IB","40834065":"BookingCom","53958104":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,433)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Sheraton Hanoi Hotel
    See the most recent reviews

    301 - 305 of 1,129 reviews

    Reviewed 3 April 2016

    I found the rooms to be very nice and well maintained. Absolutely a great location near the lake and you can have great walks. I found the food options in hotel to be quite restrictive as a vegetarian. Good place to stay with family /...More

    Thank Viki_tasmaT
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Viki_tasmaT, Thank you for choosing Sheraton Hanoi. We are very happy to hear on your nice stay with us. Sheraton Hanoi is located next to the Westlake in a calm and tranquil environment. The staffs strive to provide a personalized service and a pleasant...More

    Reviewed 2 April 2016 via mobile

    Verry Nice staff! First impression is good. When we checked in, we were asked if we wantend an upgrade for a better room and more acces! 50 dollars a night/room! So probably we get what we asked for: a noisy room at the 4th floor,...More

    Thank Xtof70
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Xtof70, Thank you for staying at Sheraton Hanoi. Firstly, we would like to sincerely apologize for the unpleasant stay. We have reviewed all your comments carefully and will take action stapes to improve. Thank you for comments and it is through your valuable feedback...More

    Reviewed 1 April 2016

    My husband and I spent three nights at the Sheraton Hanoi. The staff were friendly and helpful. Although not in the centre of town, the location overlooking the beautiful west lake was wonderful and I enjoyed morning and afternoon walks around the lake. Breakfast was...More

    Thank Juu89
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Juu89, Thank you for staying at Sheraton Hanoi. We are happy to hear on your enjoyable stay with us. All of our staffs are dedicated in providing personalized and comfortable service. The culinary team also ensure the buffet fare caters to Western, Oriental and...More

    Reviewed 30 March 2016

    The Sheraton Hanoi is well located in a quiet area, not far from the center of town. The staff far exceeded any of my expectations. It was well worth having a room with executive lounge benefits because each and every team member took a personal...More

    Thank TravlerBob
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear TravlerBob, Thank you for choosing to stay in Sheraton Hanoi. We are delighted to hear on your pleasant stay with us. All of our staffs go out of their way to assist and deliver top quality service to exceed the expectations of all guests....More

    Reviewed 30 March 2016

    We stayed at this property 3 different times during our Month in Vietnam. While not overly fancy, its a solid place you can count on for a comfortable room, with a great bed and bath. Good facilities and very clean and the best part is...More

    Thank Bill S
    Response from sashi K, Manager at Sheraton Hanoi HotelResponded 19 April 2016

    Dear Bill S, Thank you for staying at Sheraton Hanoi. We are delighted to hear on your comfortable stay with us. Sheraton Hanoi caters to both leisure and business travelers providing a comfortable stay with its oversized rooms and Signature sleep sleeper beds. All the...More

    InterContinental Hanoi Westlake
    2,281 reviews
    #65 of 591 hotels in Hanoi
     
    Pan Pacific Hanoi
    1,774 reviews
    #79 of 591 hotels in Hanoi
     
    Fraser Suites Hanoi
    82 reviews
    #168 of 591 hotels in Hanoi
     
    Dragon Hotel
    66 reviews
    #193 of 591 hotels in Hanoi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$88 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Luxury Hotel in Hanoi
    • #31 Business Hotel in Hanoi
    • #33 Spa Hotel in Hanoi
    • #54 Romantic Hotel in Hanoi
    • #55 Family Hotel in Hanoi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Ctrip TA, Orbitz, Expedia, Booking.com, Hotwire, Travelocity, getaroom.com and HotelQuickly so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Hanoi
    Add Photo Photos
    Traveller (672)
    Room & Suite (378)
    Dining (101)
    Pool & Beach (48)
    Hotel & Grounds (471)
    Bathroom (44)
    Business Centre & Event Rooms (16)
    Family and Play Areas (4)
    Nearby
    InterContinental Hanoi Westlake
    2,281 reviews
    .22 km away
     
    Pan Pacific Hanoi
    1,774 reviews
    1.41 km away
     
    Fraser Suites Hanoi
    82 reviews
    .60 km away
     
    Dragon Hotel
    66 reviews
    .39 km away
     
    Nearby Restaurants
    Dieu's Cuisine
    153 reviews
    .18 km away
    Kobala Bar Restaurant Rooftop
    46 reviews
    .13 km away
    The Vin Steak
    96 reviews
    .14 km away
    Maison de Tet Decor
    235 reviews
    .18 km away
    Nearby Attractions
    Yakushi Center
    112 reviews
    .18 km away
    Hoa Fashion
    56 reviews
    .14 km away
    Vietlesson Coffee House
    51 reviews
    .27 km away
    Ms Dzung's Massage
    26 reviews
    .28 km away
    Ask a question
    Questions & Answers
    surfbreak
    20 July 2017|
    AnswerShow all 5 answers
    Response from tiennguyenngoc | Property representative |
    Dear surfbreak, Please be informed that we have 3 Premium suites with the terrace which located on 18th and 17th floor with panoramic view of the West Lake and the city. They call Presidential Suite and Ambassador suite... More
    1
    Vote
    Spencer230
    26 February 2017|
    AnswerShow all 7 answers
    Response from Lesterino | Reviewed this property |
    Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
    1
    Vote
    simone s
    6 September 2016|
    AnswerShow all 3 answers
    Response from Aruna G | Reviewed this property |
    Sorry we did not check as the need was not required. But we will update next time when we post. .
    2
    Votes
    Room Tips
    "Typical hotel room. Maybe ask for a view."
    Read review
    "Get higher floor with view of the lake"
    Read review
    "Lake views are best"
    Read review
    "Rooms with the Lake View have a good view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing