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04/06/2017 05/06/2017
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    Sheraton Hanoi Hotel

    K5 Nghi Tam, 11 Xuan Dieu Road | Tay Ho District, Hanoi 10000, Vietnam
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$146
          US$97
          Great Deal
          US$115
          US$115
          Traveller (610)
          Room & Suite (356)
          Dining (66)
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          Overview
          • Excellent43%
          • Very good39%
          • Average13%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “west lake” (153 reviews)
          “spg platinum” (12 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          5.0 Star Hotel
          All hotel details
          InterContinental Hanoi Westlake
          2,217 reviews
          #63 of 580 hotels in Hanoi
           
          Pan Pacific Hanoi
          1,690 reviews
          #81 of 580 hotels in Hanoi
           
          JW Marriott Hotel Hanoi
          1,323 reviews
          #34 of 580 hotels in Hanoi
           
          Hilton Hanoi Opera
          2,080 reviews
          #92 of 580 hotels in Hanoi
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,378)
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          311 - 315 of 1,378 reviews

          Reviewed 15 January 2016

          When my husband and I arrived at this hotel our baggage had been lost in transit, the reception staff were very helpful and even though my case arrived the following day, my husbands was still missing. After 4 days his bag still had not arrived...More

          Thank Barbara16244
          Response from sashi K, Manager at Sheraton Hanoi Hotel

          Dear Barbara16244, Thank you for staying at Sheraton Hanoi. We are delighted to hear on your great comments about us. All staffs at Sheraton Hanoi always go the extra step to ensure personalized and warm service is being delivered to all guests. We will continue...More

          Reviewed 15 January 2016

          Hanoi is an interesting city with amazing character and the two hotels close to the lake are Sheraton and Intercontinental Westlake- the latter being on top of it. We stayed at the Sheraton for the first part of our trip. The hotel is nice, though...More

          Thank archanavohra
          Response from sashi K, Manager at Sheraton Hanoi Hotel

          Dear archanavohra, Thank you for your comments. First of all, we would like to apologize for any inconvenience you have experienced during your stay with us. We have noted down your helpful comments and will re-look into our Food and Beverage service. At Sheraton Hanoi,...More

          Reviewed 14 January 2016

          Arrived at the hotel 7.30am and offered upgrade to Club rooms, which we took really because it meant we could check in immediatly and have a room. This was worth it for the room and the Club lounge a floor above on 17th which was...More

          Thank Greg M
          Response from sashi K, Manager at Sheraton Hanoi Hotel

          Dear Greg M, Thank you for staying at Sheraton Hanoi. We are located next to the beautiful West Lake of Hanoi and within a busy district surrounded with restaurants and bars. Sheraton Hanoi is a well-balanced hotel striving to provide all guests with relaxing and...More

          Reviewed 11 January 2016 via mobile

          We had a very pleasant stay in the Sheraton Hanoi Hotel. The staff was warm and welcoming and very efficient all the time. Our room was also nice and clean and the beds were very comfortable. The breakfast was also very well served and there...More

          Thank Michellepsych
          Response from sashi K, Manager at Sheraton Hanoi Hotel

          Dear Michellepsych, Thank you for choosing to stay in Sheraton Hanoi. Sheraton Hanoi aims to meet and exceed expectation of all guests through warm service and convenient facilities. We look forward to your future visit back to Sheraton Hanoi, and it will be our pleasure...More

          Reviewed 11 January 2016 via mobile

          This Hotel i was staying for leisure in 2010, and i came back again for my business visit. The hotel bases very good, almost the best place in Hanoi with nice view over the Westlake. The service is top and the Breakfast buffet as well...More

          Thank Ly P
          Response from sashi K, Manager at Sheraton Hanoi Hotel

          Dear Ly P, Thank you for staying at Sheraton Hanoi Hotel. We are delighted to hear on your pleasant stay with us. Sheraton Hanoi caters to both business and leisure travelers. We are committed in providing personalized and top quality service to all of our...More

          InterContinental Hanoi Westlake
          2,217 reviews
          #63 of 580 hotels in Hanoi
           
          Pan Pacific Hanoi
          1,690 reviews
          #81 of 580 hotels in Hanoi
           
          JW Marriott Hotel Hanoi
          1,323 reviews
          #34 of 580 hotels in Hanoi
           
          Hilton Hanoi Opera
          2,080 reviews
          #92 of 580 hotels in Hanoi
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$94 - US$287 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #26 Luxury Hotel in Hanoi
          • #31 Business Hotel in Hanoi
          • #35 Spa Hotel in Hanoi
          • #54 Romantic Hotel in Hanoi
          • #55 Family Hotel in Hanoi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 299
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Hotwire, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Hanoi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Vietnam >
          • Hanoi
          Add Photo Photos
          Traveller (610)
          Room & Suite (356)
          Dining (66)
          Pool & Beach (42)
          Hotel & Grounds (431)
          Bathroom (39)
          Business Centre & Event Rooms (8)
          Family and Play Areas (4)
          Nearby
          Dragon Hotel
          65 reviews
          .20 km away
           
          Bac Do Hotel
          4 reviews
          .26 km away
           
          InterContinental Hanoi Westlake
          2,217 reviews
          .22 km away
           
          Wild Lotus Hotel
          38 reviews
          .36 km away
           
          Nearby Restaurants
          Maison de Tet Decor
          226 reviews
          .18 km away
          The Vin Steak
          91 reviews
          .14 km away
          Dieu's Cuisine
          140 reviews
          .18 km away
          Kobala Bar Restaurant Rooftop
          39 reviews
          .13 km away
          Nearby Attractions
          Yakushi Center
          106 reviews
          .18 km away
          Hoa Fashion
          51 reviews
          .14 km away
          Vietlesson Coffee House
          45 reviews
          .27 km away
          Ms Dzung's Massage
          24 reviews
          .28 km away
          Questions & AnswersAsk a question
          Spencer230
          What time does the club room open for breakfast?
          26 February 2017|
          Answer Show all 7 answers
          Response from Lesterino | Reviewed this property |
          Don't know for sure but it was at least by 7am. I eventually chose to eat in main restaurant as the wait for food prep was shorter.
          1
          Vote
          simone s
          Hi Goh, Could you tell me if you have wheelchair accessible hotel rooms? If so, do these accessible rooms have a roll in shower, that is, no step into the shower area and a hand held shower?
          6 September 2016|
          Answer Show all 3 answers
          Response from Aruna G | Reviewed this property |
          Sorry we did not check as the need was not required. But we will update next time when we post. .
          2
          Votes
          Sherri R
          It says you have airport transportation, how do you arrange that?
          19 August 2016|
          Answer Show all 3 answers
          Response from goh2015 | Reviewed this property |
          You can book it online together when you make the room booking. I did not book it when I make my room reservation. However, they dropped me a follow up email when my travel date was close and enquired if I need airport... More
          0
          Votes
          Room Tips
          "Look over the lake if possible."
          Read review
          "Room suitable for moslem"
          Read review
          "The little extra to stay on the Exec. Club was well worth it"
          Read review
          "Make sure you ask for a room with good water pressure. The shower water pressure could be very weak."
          Read review
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