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Silk Path Hotel

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Silk Path Hotel
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1,664 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
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Reviewed 4 days ago NEWvia mobile

We had a wonderful stay at this hotel. Very clean and comfortable with excellent service. Location was also very convenient. Khoi Duc Duong was most polite and helpful. I would recommend this hotel to travelers who are going to visit Hanoi. The staff is always ready to serve and please the guests. All requests are promptly answered and taken care...

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Helpful?
Thank Mina S
London, United Kingdom
Reviewed 5 days ago NEW

4stars hotel in acient town, room was nice and friendly staff, breakfast is so so, easy to access to Ho Tay Lake and shopping area. some of rooms in the hotel has no view, must check the category of room before make reservation.

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Thank Dannyank
Phuket, Thailand
Reviewed 5 days ago NEWvia mobile

We have stayed at this hotel before, in fact every time we have been to Hanoi, but usually only for one or two nights. We stayed one night our first week in Vietnam, this year, to rest up for the long trip to Sapa. It is in a central location, within walking distance of the lake, shops and restaurants. We...

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1Thank Freelifeontheroad
BaoChiPhan, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Mr & Mrs Farwell, Thank you very much for staying at Silk Path Hotel Hanoi and leaving us your feedbacks. I sincerely feel pity to know that your stay with us was not as outstanding as we expected. Our upgrade program is designed to enhance guest experience and only applied up on guest approval. Mr Farwell had been offered...

Harrogate, United Kingdom
Reviewed 6 days ago NEWvia mobile

This hotel is very well situated on the edge of the old and French quarters. An easy walk to most of the central attractions and many restaurants. Many of the rooms have no view as they look out to a wall a couple of metres away from the window. There is everything in the room that you would expect in...

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Helpful?
Thank Christine S
BaoChiPhan, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Christine S, It was our pleasure to host you when you traveled to Hanoi and to receive such a valuable feedback from you, from that we have learnt to improve our service. I sincerely feel pity that your experience with the front desk staff was not as good as we expect. Our aim of service is to anticipate every...

Neston, United Kingdom
Reviewed 1 week ago NEW

This hotel is excellent. It is modern, quiet and very comfortable. The staff were all very helpful and friendly throughout the hotel. The breakfast was excellent however I would try to avoid the peak period in the morning when members of tours all seem to descend for breakfast. However even in this period the service was excellent. My only comment...

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Helpful?
Thank Richard C
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Richard C, Many thanks for your wonderful feedback regarding your experience at Silk Path Hotel Hanoi with us. It is our pleasure to hear that our central location, wide breakfast selection and our friendly staff met your expectations. We sincerely hope we will have another opportunity to host you at our property in the future. Best regards, Phan Bao...

Brisbane, Australia
Reviewed 1 week ago

We had a very pleasant stay here for three nights in Hanoi. The hotel staff were really lovely and accomodating, nothing was too much trouble for them! the rooms were very clean, well presented and modern as well as the rest of the hotel interior. The breakfast was also really great and full of variety. Only downside is it is...

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Helpful?
Thank Jenna_LPitc
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Jenna_LPitc, How wonderful to read such a kind review from you regarding your recent stay at Silk Path Hotel Hanoi. It is our pleasure to hear that our central location, wide breakfast selection and our friendly staff met your expectations. Please rest assured that your kind words will definitely be shared with the whole team as it truly is...

Adelaide, Australia
Reviewed 1 week ago

Stayed here for 2/4 nights in Hanoi, just wished we had stayed here longer! A very nice modern hotel. Rooms were very nice with good hygiene. Staff are very friendly and gave good advice on where to travel/ what to do in Hanoi. In a good location with a short walk to many local attractions such as the old jail,...

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Thank davidfumpson
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear davidfumpson, At Silk Path Hotel, we always try our utmost to make your stay comfortable and convenient, and we are pleased to read that you have felt so. Your compliments on our rooms, customer services by our staff will be forwarded to the whole team, especially Khoi, to serve as an encouragement for the job well done. Thank you...

Adelaide, Australia
Reviewed 1 week ago

Stayed here for a few nights during our stay in Hanoi. Very happy with the hotel, facilities are nice and clean. Staff are very friendly and very helpful in giving advice or reccomendations. In a very good location with a short walk to the cathedral and markets. Hotel rooms were sound proofed which was very good considering all the noise...

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Thank nomys2
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Nomys2, Many thanks for your wonderful feedback regarding your experience at Silk Path Hotel Hanoi with us. It is our pleasure to hear that our central location and our friendly staff met your expectations. Your kind words will be delivered to the whole team, especially Khoi, to boost their confidence in doing excellent jobs. It would be our pleasure...

Reviewed 1 week ago via mobile

Very lovely and attentive staff. We had a warm and friendly welcome when we arrived and brought a drink upon arrival. Rooms are small but very clean and neat. The little balcony out front is great to sit at and people watch. Staff are also more than happy to help out with places to eat - Khoi is very friendly...

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Helpful?
Thank Caitlyn S
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear Caitlyn S, Many thanks for taking the time to share your lovely review regarding your experience at Silk Path Hotel Hanoi with us. How wonderful to read that the clean room and our caring staff made your stay comfortable and memorable. Please rest assured that your kind words will be shared with the team so as to boost their...

Mudgee, Australia
Reviewed 1 week ago via mobile

Wishing we stayed longer at Silk Path! Has a perfect environment for first time visitors. Rooms are wonderful and clean. Staff, especially Khoi, are just amazing. Enjoy the close walks to unreal eating destinations. Thank you Khoi for your unforgettable tips and help. Cannot wait to visit here again.

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Helpful?
Thank cclare94
Chi P, Public Relations Manager at Silk Path Hotel, responded to this review

Dear CClare94, We want to express our sincere thanks to you for sharing a wonderful feedback with the TripAdvisor community. It is our pleasure to read that the helpfulness and friendliness of our colleagues and staff, the hotel itself as well as its facilities fulfilled your needs and expectations. Our team, especially Khoi will be so motivated by your kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the centre of Hanoi Old Quarter with major attractions nearby, the Hotel affords discerning travelers an unrivalled value to explore all that the city has to offer. The distincly electic decor marries beautifully with all the mordern conveniences, creating a truly indulgent experience. Personalized services yet excellent privacy ensure the greatest comforts and relaxation. ... more   less 

Additional Information about Silk Path Hotel

Address: 195-199 Hang Bong Street, Hanoi 844, Vietnam
Region: Vietnam > Hanoi
Price Range: $110 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silk Path Hotel 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Booking.com and Travelocity so you can book your Silk Path Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Luxury Hotel in Hanoi
#16 Business Hotel in Hanoi
#31 Romantic Hotel in Hanoi
#34 Family Hotel in Hanoi
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Questions & Answers

Here's what travellers have asked, with answers from Silk Path Hotel staff and other travellers.
8 questions
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Questions? Get answers from Silk Path Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really handy to very thing”
 of 5 bubbles 747gregoryr, 14 Feb 2017 | Read review
“Our rooms were silent: you couldn't tell you were in a city. 3rd floor. $60 US/nite”
 of 5 bubbles choosetravel, 8 Feb 2017 | Read review
“We loved room 501 but it does not have a separate shower.”
 of 5 bubbles CanadianIslanders, 30 Jan 2017 | Read review
“Quiet is key after a day out in Hanoi, a city view may not be as important as great sleep in a quiet room.”
 of 5 bubbles SunsetInStyle, 24 Jan 2017 | Read review
“Get presidential suite. Not too pricey.”
 of 5 bubbles piggy0911, 16 Jan 2017 | Read review
5 of 5